MAXA Group Reviews 

267
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great advice on product requirements. Should stipulate that stub axles come as a pair while wheels are singular. Surprised at wine gums with first order and even happier with oat chocolate chip cookie... See more

Company replied

Rated 5 out of 5 stars

A vast range of Trailer parts available for next day delivery. This quick turn around helps us to complete trailer services and repairs in a quick and timely manner. The sweets are an added bonus to a... See more

Company replied

Rated 5 out of 5 stars

Following a conversation with Kaitlin, some options were sent to me via links to the vast online catalogue. The decision was made to purchase the twin axle trailer mudguards which were suggested. Ve... See more

Company replied

Rated 5 out of 5 stars

We have a large fleet of mobile compressors and regularly buy trailer/chassis parts, lights etc from ATE . Many of our orders are for breakdowns and we rely on ATE to ship goods the same day. Always g... See more

Company replied

Company details

  1. Trailer Supply Store
  2. also in
  3. Construction Machinery and Equipment Store
  4. Machinery Parts Manufacturer
  5. RV Supply Store
  6. Trailer Dealer
  7. Trailer Manufacturer

Written by the company

MAXA Group are the most active, progressive independent distributors of trailer parts and towed equipment. Our range of products covers plant hire, welfare & accommodation hire, public utilities and agriculture, arborists & landscaping. By combining the strengths of two trusted names in the industry, we are committed to delivering even greater value, service, and efficiency to our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

267 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(267)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service

Phoned for replacement part for my trailer and advice. Staff could not have been more helpful and suggested checking other things before buying the part I thought I wanted. They felt that I may not need the part I thought was faulty and to check the rest of the Braking system first so as not to waste my money. When I have definitely Identified the problem I will certainly use this company to supply what I need.
Very good service , very honest and helpful, a real pleasure to deal with in this day and age . Well Done you Guys and thank you

May 11, 2019
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Great supplier

I purchased a smart load relay from ATE and the product was excellent. It has cured the pulsating of my trailer LED lights when connected to my Volvo XC70 (2015). Genuinely a plug and play device.
Service and communications from ATE were first class.

January 29, 2019
Unprompted review
Rated 1 out of 5 stars

Unacceptable service

Placed an online order on Christmas Eve morning and selected next day delivery. Rang the office to confirm that delivery would be on Thursday 27th, and was promised that somebody from the sales team would ring me back. Never heard a thing and rang again on the 27th to hear a recorded message that the office was closed until 3rd Jan. In the meantime the website is still behaving as if its business as usual, order before 1pm for next day delivery!! Nothing on the website to say the office is closed and nothing to say when the next possible delivery would be. Unacceptable.

December 27, 2018
Unprompted review
MAXA Group logo

Reply from MAXA Group

Dear Alistair,

Thank you for contacting us. I am sorry that you have not had a good experience with our service so far.

My colleague Daniel on the Customer Services team has your order details and will be in contact as a matter of urgency to reach a resolution for you. I have also reviewed our processes to ensure that this situation does not arise again in future.

Kind regards,

Tiffany Mitchell
Marketing Coordinator

Advertisement
Rated 5 out of 5 stars

A vast range of Trailer parts available…

A vast range of Trailer parts available for next day delivery. This quick turn around helps us to complete trailer services and repairs in a quick and timely manner. The sweets are an added bonus to an already reliable service. Daniel and the team could not be more helpful when called upon. Keep up the good work guys!

December 19, 2018
Unprompted review
MAXA Group logo

Reply from MAXA Group

Thank you for your feedback. It will be used to improve our services to you in future. Don’t forget to check out www.ate-uk.com for our latest promotions!

Rated 5 out of 5 stars

All items are in stock when needed and…

All items are in stock when needed and delivery is very quick.

December 17, 2018
Unprompted review
MAXA Group logo

Reply from MAXA Group

Thank you Gareth! We appreciate your feedback. Head over to www.ate-uk.com or find us on social media for our latest promotions.

Rated 3 out of 5 stars

Better preparation before delivery required.

I ordered one sheet of 12mm non slip flooring for next day delivery on a Friday before 12.00. I phoned up at 13.00 to find that it was not coming. It was explained to me that Tuffnells was the delivery vehicle and that it was a fault on their part. Ok, so it was delivered on Monday instead. When it came it had a fair old warp to it, one corner protector was missing and it had been dragged across the floor on its edge. I was disappointed as I thought it would have been better protected but I decided to use it anyway as I was going to reduce the size a bit so a lot of the warp would be lost. It was also going to be a trailer floor so was going to be bolted down and sealed in anyway. Whoever was at fault then they could have done much better.

December 14, 2018
Unprompted review
MAXA Group logo

Reply from MAXA Group

Good morning Robert, thank you for your feedback.

We are look into this and our Group Operations Manager is taking action to resolve this.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with . Any problems are resolved quickly

December 12, 2018
Unprompted review
MAXA Group logo

Reply from MAXA Group

That’s great to hear, Phil. We look forward to doing business with you in future.

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered online all parts in stock and delivered free the next day.

November 2, 2018
Unprompted review
MAXA Group logo

Reply from MAXA Group

Thanks for the feedback, Robin!

Rated 5 out of 5 stars

Every item i go to order is in stock…

Every item i go to order is in stock and gets delivered the next day...It is a very good service

October 15, 2018
Unprompted review
MAXA Group logo

Reply from MAXA Group

Thank you Muriel! We appreciate your feedback. Head over to www.ate-uk.com or find us on social media for our latest promotions.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look