Atea Danmark Reviews 

I am experiencing difficulty with Atea, and reaching a person in customer service is quite challenging. They keep opening tickets without resolving the underlying issue. I must follow up repeatedly to ensure progress or even confirmation that my case is being handled at all

I had a very good experience with Atea. The service was professional, fast, and very helpful throughout the entire process.

A special thanks to Christian, who was always responsive, friendly, and willing to help with all my questions and requests. The communication was excellent, and everything was handled smoothly from start to finish.

I really appreciate the great customer service and support. I would definitely recommend Atea to others.

Thank you for the excellent service!

We've been working with Atea Denmark for our IT needs, and the experience has been consistently excellent. Deliveries have always been fast, which makes a real difference when you're waiting on hardware to get people up and running.

A special shout-out to Christian, who has been incredibly helpful throughout. He's responsive, proactive, and genuinely goes the extra mile to make sure everything is sorted. Whether it's answering questions, following up on orders, or helping us find the right solution, he's been a pleasure to work with.

Beyond Christian, the wider team has been just as impressive. Communication is clear, turnaround times are quick, and there's a real sense that they care about getting things right.

Highly recommended if you're looking for a dependable IT supplier that delivers, both literally and figuratively :D

I recently had an outstanding experience with Atea Denmark, largely thanks to the exceptional efforts of Natasha, who went above and beyond to ensure my needs were met. When my originally selected headphones were unavailable, Natasha immediately took charge, offering a suitable alternative and seamlessly updating my order with remarkable efficiency. Her clear, friendly, and professional communication kept me informed at every step, making the entire process effortless and stress-free.

Additionally, I reached out about an urgent issue with my fiber internet connection. Natasha’s proactive and swift intervention ensured continuity of my broadband service. Her dedication, attention to detail, and ability to coordinate effectively were truly impressive and saved me from potential disruption.

Natasha’s exceptional customer service, combined with Atea Denmark’s efficiency, made this experience truly remarkable. I wholeheartedly recommend their services and am deeply grateful for Natasha’s commitment to customer satisfaction. Thank you, Atea, and especially Natasha, for making this such a seamless and positive experience!

Particularly happy with outstanding assistance I got from Simon Holden and Tina Jensen.

I highly recommend Atea! I had a very good experience with the sales coordinator Rasmus Kreutzmann. He was really helpful, quick and professional. I am very satisfied with their services.

High quality services, professionals. The team consists of Emil Thordal and Jacob Widstrup. I recommend with confidence.

Absolutely fantastic customer service! Thanks a lot Rasmus Kreutzmann, Atea.

It was the first time I had contact with ATEA.
Coming from Belgium, I needed a reliable supplier to deliver laptops with a keyboard that was perfect for people from Denmark.
From the beginning until the delivery they handled the whole order VERY QUICKLY and CORRECTLY. Victor Poulsen was my contact person. Very important to me is correct and fast communication and they totally succeeded in that.
A supplier we all dream of.
Highly recommended.

Very quick at response and super great experience

Engaged, clear requests and perfect communications, communicative - i'm based in Poland but finding solution for me and my company is really necessary in that times. i am really appreciated from Atea cooperation ;)

Day 17: despite the 3 year warranty, refund for a malfunctioning PC still rejected

Terrible customer support. I asked online help to choose a keyboard and I was ruddy dismissed.

My first review is not visible online, hence again: We needed to buy an intermediate amount of special RAM slots quickly, which was out of stock pretty much everywhere - we got fantastic customer support! Spot on feedback on the status, quick follow-ups and an overall great experience! Thank you very much again! Best wishes, Nina

We needed to purchase an intermediate amount of special RAM slots quickly, which was out of stock pretty much everywhere - we got fantastic customer support! Spot on feedback on the status, quick follow-ups and a overall great experience! Thank you so much again! With very best wishes, Nina

I have bought a phone through company scheme from Atea and paid for two month without receiving the phone yet. It seems like there many others are experiencing even longer waiting times at for 3-4 months.
In their contract it mentions that there is nothing can be done if they cant provide the phone, which is fair enough in extraordinary cases. However, given that so many people are affected with this and they don't do anything about it, is alarming.

A quick search show that every single company that sells this phone in Denmark either has the phone in stock or has a delivery date, except Atea. So every week they send you a reminder that there is a war in Ukraine and hence they cant get the phones in stock.

Save yourself a the headache by avoiding them.

What is worse - not getting the phone i am paying for OR getting spam mail repeately telling me that they are sorry that they dont have my phone yet?

Stop spaming please.

Next business day - more like next business week/month. Remember when words meant what they said. Not this company.

But the WORST is the amount of packaging these guys pollute with, never have i seen such excessive about of packaging (ex: soft iphone rubber covers, comes with soft styrofoam-ish material inside this very soft cover, after that, its in a small plastic bag, and then in a cardboard box, then more styrofoam around it, and finally in a shipping box, and thats how we receive RUBBER covers

I have ordered some products in October and still have not received anything (February). The products are available from other vendors so I do not understand the covid excuse, they should be able to give me what I have payed for. A similar thing happened when I ordered a phone around March 2020, it took many weeks to be delivered. Unacceptable.