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Rated 1 out of 5 stars

Wrong item supplied after a 3week wait, we returned the incorrect part back in November, its Feb and they still haven't supplied. Today I get an email saying my order was fulfilled (even though it was... See more

Rated 1 out of 5 stars

Element14 have to backorder much of the things they "stock". Upon querying about fairly common items stocked by all Element14's competitors you get rude short emails stating, "no stock, no quote". T... See more

Rated 1 out of 5 stars

Want your order shipped same-day, as advertised? Expect an email in your just, addressed "Dear Customer" (probably why it ends up in junk - because they're too lazy to look up your name) asking you... See more

Rated 1 out of 5 stars

element14 singapore still does not deliver my order at all, since more than 4 weeks, although the components were all confirmed for maximum 5 working days since July 25, 2018. Those components wer... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Delivering products you need and brands you trust, to your doorstep. element14 is a high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. In addition, our global reach as part of Premier Farnell Group provides greater access to stock and stronger relationships with suppliers, ultimately allowing us to better serve your needs with the latest technologies and a wider range of products.


Contact info

1.1

Bad

TrustScore 1 out of 5

370 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

quite good

The minimum order value before free shipping isn't too bad.
They have some stock locally, but I find that most of what I want is a week away.

February 15, 2017
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Rated 5 out of 5 stars

Easy to Access and Delivery Spot On

Farnell.. Easy to access the parts and delivery is spot on as mentioned in the website.
Most of the parts that I look for is available.
Anytime Element 14 is recommendable to anyone.

February 15, 2017
Unprompted review
Rated 3 out of 5 stars

Great service with some technical hiccups

My order was stuck for two weeks because I chose to have all my items delivered in a single order, but one part in the hundreds I ordered was listed as out of stock (despite being listed as in stock when I ordered it).

When I contacted Customer Service they were incredibly helpful in finding a replacement part so that the full order could be released and finally delivered. The final part was couriered to me as it didn't make it into the main shipment.

All up I was generally pleased with the experience, but I'll definitely be keeping closer tabs on my next order to ensure it doesn't get stuck again.

February 15, 2017
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Rated 4 out of 5 stars

Better than RS Components, but still not perfect.

I often find that what I want to buy is in stock, but in stock globally, which is nearly the same as not in stock. It is very rare to have a list of say a dozen items where all (or even any!) items are in stock LOCALLY. It would help a lot if the search options included "In Stock, locally".

February 15, 2017
Unprompted review
Rated 3 out of 5 stars

Web site fails so many times.

The web site is great for some things but is woeful where it matters. All too often we miss finding the right part because we are not entering quite the right description and so miss out on stocked items. An example of this would be shunt resistors: A search on "shunt resistors" reveals a limited range of what you have happened to also have described this way, if you are fortunate enough to also search for "current sense resistors" (exact same function as shunt resistors BTW) you get a whole new/different set of parts offered still with the same basic function. This happens way to frequently with many parts due to the same limitation in the terms and makes the site useless for finding what you actually stock when using generic search descriptions as opposed to an exact part number. This is where the paper catalog shines, pity you chose to drop it!

February 15, 2017
Unprompted review
Rated 5 out of 5 stars

Great supplier, reliable and easy to order from.

Element14 is my local supplier of choice, generally everything that I need is available quickly. However I have had a few issues with the couriers, particularly the smaller ones and with orders where the shipping was split into several deliveries. Had to wait several weeks for what should have been next day or few day delivery. The couriers seemed to misplace or incorrectly deliver items. But this is probably rare.

February 15, 2017
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Rated 4 out of 5 stars

Excellent

I deal with Element14 through work and have no issues recommending them to anyone. Any dealings with them have been problem free and the gear arrives in a timely manner. The gear is high quality and priced competitively.

February 15, 2017
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Rated 4 out of 5 stars

Normally get fast delivery

Items arrive quickly but web site doesn't indicate clearly where items are coming from. Sometimes I get caught out expecting next day delivery, which is the norm.

February 15, 2017
Unprompted review

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