Professional, and courteous. Nothing rushed and always ready to answer any questions I may have. I recommend Audika to anyone thinking about purchasing hearing aids. You wouldn't be disappointed. I... See more
Location
Switch locationNovello House, 11 Cathedral Road, CF11 9HA CARDIFF, Glamorgan, GB
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See what reviewers are saying
Very professional service but was distracted by how absolutely stunning the beautiful young Indian girl that served me in the Cardiff shop Prices were quite high and warranty not very long for produ... See more
Jamie in Cathedral Rd Audika is outstanding. He dealt with my 95 year old father with patience and professionalism. He ensured he understood how to make the hearing aids connect to his phone and reall... See more
Jamie in Cardiff is very professional answering all my questions and resolved all my issues with my hearing aids offering follow up help if needed. Excellent customer care.
Contact info
Novello House, 11 Cathedral Road, CF11 9HA, CARDIFF, Glamorgan, United Kingdom
- 02920 828220
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Very professional the way i like it…
Very professional the way i like it thank you hidden hearing. Also phone answered straight away refreshing to hear a human voice.
Brilliant Customer Service
I would like to say how fantastic the audiologist (David Cox) was in my recent visit - he was patient, a great problem solver and kind - the experience was wonderful and my problems were resolved - I will look forward to my next visit
Feels like visiting friends when attending appointments…
Lovely staff as always and extremely helpful. We feel like friends not clients when visiting them.
Very welcoming service with expert care…
Very welcoming service with expert care and attention
Really good customer service at Cardiff…
Really good customer service at Cardiff office. Looked after by Jamie. Thorough test and follow up meetings to ensure everything was right. Delighted with my new hearing aids, they have significantly improved my hearing compared to my previous ones.
The therapist arrived on time
The therapist arrived on time. She is very efficient and at the same time, friendly and supportive. She answered all my questions and made sure that I understood. I look forward to her next visit.
Very professional
Everything done is totally…
Everything done is totally excellent.!!!!
Nicola was very polite,patient and…
Nicola was very polite,patient and professional. Also everything was explained clearly throughout the visit
Improved hearing
I found Mr Cox the audiologist very helpful, he explained the working of the aids I used and the functions very well. The after sales service is very good also.
Experiencing my new hearing aids
Another great experience, having my new hearing aids tested and fitted. Audiologist Esther patiently, fitted and tested my new hearing aids ,and advised me of ways to improve the quality of my hearing using the appropriate App.
Very Happy with service provided at Hidden Hearing
Very happy with Hidden Hearing going back in January to have my ears shringed just before I go on holiday in Febuary. Thank You. Trevor
I was met by a friendly receptionist
I was met by a friendly receptionist, and was then greeted by the audiologist who explained in detail how the procedure was going to proceed. He was very polite and I felt at ease straight away
I like the staff and enjoy talking with…
I like the staff and enjoy talking with them. I feel they have my best interests at heart
Thorough and professional
Very thorough and professional and a pleasure to see Mr Cox again.
Adjustments and checks all done and completed successfully.
All at hidden hearing were very…
All at hidden hearing were very friendly and professional. My appointment lasted for approximately 1 hour and it was carried out by the audiologist without being rushed and was very thorough, I was more than pleased.
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