Audika - Cardiff Reviews 

Excellent quality of care and professional service but was running late had to wait over half hour after appointment time to be seen

Very kind and well explained

Very good personal customer service
The examination is thorough and unhurried.
No pressure to buy
Would recommend this company

Lovell rep. Happy polite helpful and efficient.

Very thorough examination, all qüestions answered

Excellent and attentive service from David and the Cardiff team. I was using NHS aids and so pleased I took a leap of faith to try Hidden Hearing.
Highly recommended.

Have used the centre in Canton on a few occasions and must say the service is second to none .Vey helpful and understanding.👍Chris Raven

Friendly and explained everything clearly always willing to help even on the telephone.
I

I went to David at Hidden Hearing Cardiff and what he did for me changed my life

Excellent service
Good follow up system

I had excellent service from Jamie regarding a problematic hearing aid. Swift returned call, same day consultation my local Newport centre, and a speedy resolution to the problem. Thanks! I’d definitely recommend Hidden Hearing.

Service was the best.

As I was having to increase the volume on the TV, I made an appointment to see David, in Cardiff. I was very sceptical that I would need hearing aids. However, David explained the results of the test in great detail, and now, after using my aids for the last two weeks, I realise how far my hearing had deteriorated. I can't thank David, and Hidden Hearing enough for their professional

They did what they said they would do !
and I received my repaired and working hearing aids

I'm pleased with the service you offer me.The gentleman who called to review me, was friendly and helpful. I would recommend Hidden hearing. Thank you.

If you have any worries about your hearing, David, at Hidden hearing in Cardiff will give you the attention, information and help you require. Always has time to listen, advise and and give the appropriate solution. I have always received good service from them.

The great care taken. The professional approach. The reassurance of all aspects of the procedure. Possible downsides and how they will be taken care of, if they happen. What usually happens during the procedure, what to expect and how long it will take. And what follows afterwards. I was very impressed with JK, and her expertise. Overall a pleasant experience after being apprehensive.

Very thorough test. Very relaxed. Great advice and love my new aids. Fantastic service

Dave delivered excellent customer service , showed consideration and understanding and clearly explained in full detail my hearing aid use and functionality. He was patient with me (I am 91) and answered all questions I raised. He took time to show me how to input into my ears and took great time to ensure I had the right version of hearing aid with the best fit for me. The office were excellent too , ensuring I was advised of my due appts and Agela always keep her promise to send needed batteries and hearing aid ends.