The young lady / Lauren was a lovely lady who went through every thing with great professionalism. She explained everything step by step and didn't rush me. She was very polite and made me feel rela... See more
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The After Service is second to none. Ben at Southampton was amazing. He visits me, at home regularly to check that everything is working the way I want them to and adds new programmes to enhance m... See more
A relax visit to the branch in Romsey - Hampshire, when important issues were talked and explained clearly. However, I had to make the decision to sacrifice the preferred model, because the high p... See more
Very professional. Information given was clear and easy to understand. All questions answered. No pressure to purchase. Only thing I would say is when the receptionist is talking to you to move away... See more
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Great advise
The hearing aid specialist always tries to get the best he can from the aids to met my rather complex hearing requirements.
Donna made my/our visit very calming on…
Donna made my/our visit very calming on our arrival.
Your lady arrived on time and patiently…
Your lady arrived on time and patiently explained everything so that we knew exactly what was needed.
Dona was most helpful explaining what…
Dona was most helpful explaining what she was doing and why which I found very interesting
Excellent hearing test.Friendly &…
Excellent hearing test.Friendly & understanding of my situation & concerns.
A relax visit to the branch in Romsey
A relax visit to the branch in Romsey - Hampshire, when important issues were talked and explained clearly.
However, I had to make the decision to sacrifice the preferred model, because the high price in all models. I have found out that other competitors do offer slightly cheaper prices.
I need to carefully consider my decision.
Hearing Test
Very professional. Information given was clear and easy to understand. All questions answered. No pressure to purchase.
Only thing I would say is when the receptionist is talking to you to move away from behind the computer screens so the customer can hear more clearly!
Deafness
It was great not as bad as I thought it would be the lads showed me all the things she was going to do as well as checking for wax build up
Very professional service for my…
Very professional service for my mother. Everything explained very clearing and great to see it all explained in a screen too. Very thorough.
Just a shame costs of hearing aids so pricey.
I was given plenty of time and a full…
I was given plenty of time and a full explanation as ahead of each procedure
Tim gave me a thorough examination and…
Tim gave me a thorough examination and explained with details on screen
Arrived on time for a home visit
Arrived on time for a home visit, very friendly while also being efficient and thorough. This was for a 2 year review. Settings adapted slightly, cleaned the hearing aids and checked the battery.
HIDDEN HEARING ARE EXEMPLARY
The very professional and extremely helpful staff at the Southampton Branch of Hidden Hearing just won us over on our first visit. The initial examination was very thorough and nothing was too much trouble with regard to explaining any of the details with regards to using the equipment or the costs. The hearing aids are easy to use and also of a high quality with specific attention to every eventuality you will require - whether listening birdsong or using your mobile phone. We could not be more pleased also with the ongoing customer service and the Audiologist and his Receptionist are extremely pleasant and helpful to deal with. We would highly recommend this Branch of Hidden Hearing.
Straightforward booking process,
Straightforward booking process,
Car park nearby,
Friendly knowledgeable staff
Very thorough check up and explanation of options
No pressure to buy
We were made to feel welcome.
We were made to feel welcome.
Treated courteously both on the phone and in the shop.
The test was fine.
My appointment.
A very helpful experience.
Tim was thorough, efficient and explained everything to us clearly.
Very experienced and thorough
Very experienced and thorough. Found polyps in both my ears which has led to a hospital appointment.
hidden hearing means hearing better
i went for a hearing test to hidden hearing the young lady who carried out the test was very good at her job she explained very well what the test was all about although the hearing aids were well priced i can not purchase them at the moment but i will keep them in mind hidden hearing is better hearing written by jimmey H
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