The young lady / Lauren was a lovely lady who went through every thing with great professionalism. She explained everything step by step and didn't rush me. She was very polite and made me feel rela... See more
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The After Service is second to none. Ben at Southampton was amazing. He visits me, at home regularly to check that everything is working the way I want them to and adds new programmes to enhance m... See more
A relax visit to the branch in Romsey - Hampshire, when important issues were talked and explained clearly. However, I had to make the decision to sacrifice the preferred model, because the high p... See more
Very professional. Information given was clear and easy to understand. All questions answered. No pressure to purchase. Only thing I would say is when the receptionist is talking to you to move away... See more
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Attention to detail and very…
Attention to detail and very informative. Company is extremely professional and would highly recommend.
May use AI-assist with repliesRead more
Was told over the phone that they could…
Was told over the phone that they could probably help with my hearing. Came in for assessment and point blank told nothing can be done and shouldn't have been told this over phone. So a complete waste of my time

Reply from Audika - Southampton 20 London Road
Highly recommended
I visited Hidden Hearing to have wax removed from my left ear which had been giving me a problem for some considerable time. My examination and wax removal were carried out in a thoroughly professional manner with everything explained to me in detail. I have subsequently booked a further appointment for 12 months time and would have absolutely no hesitation in recommending this company to others.
Incredibly helpful polite and gave lots…
Incredibly helpful polite and gave lots of insights, would definitely recommend them for wax removal. James was friendly and made me feel at ease throughout
Free hearing test
The tests and explanations were of a high standard, but the cost of the hearing aids was far to much for my current financial situation.
I recently purchased my third pair of…
I recently purchased my third pair of hearing aids from you which, I was told are the latest ones available.
I realise there can be teething problems but, I am still after two appointment’s finding they are not as clear as my last aid’s.
I have lost the ability to hear distant noise and also have to really concentrate when in conversation with people.
I don’t like to be a nuisance and have tried to give myself time to adjust to them but it’s not getting better.

Reply from Audika - Southampton 20 London Road
It was an excellent experience
It was an excellent experience , great treatment and customer service .thanks alot for your nice ear check you have to me.
Great thanks and kind regards to all 0f you.
Amer Ajaj
Quick and efficient examination.
Quick and efficient examination and adjustment to my hearing aids. Easy parking outside the surgery in Romsey. Future appointments to be determined for London Road, Southampton, although the Romsey centre is a new location, I believe.
Very cross
I’ve had hearing aids since last year, not too impressed. Lost one in March, claimed on my insurance, replaced in May. The new one had a fault, the assistant couldn’t connect it to my phone, at the same time I asked if my other hearing aid could be altered slightly as it was still uncomfortable, but I paid for my new one there and then, haven’t heard a word now in 3 months, hidden hearing will not return my numerous calls to them, and the beach appears to be closed with a note on the door, what is going on?

Reply from Audika - Southampton 20 London Road
Ear Wax Removal
Friendly, efficient and professional service from James. Was very informative and helped greatly with my ear wax removal!
Appointment for Wax Removal
I had an appointment for ear wax removal (24 yrs old). James' customer service was great and you can tell he really cares about getting the job done right. Would definitely recommend!
Ear wax removal
Very informative professional service, micro suction was the answer to my deep ear wax problem after trying various ear drops from my doctors for the last 4 months with no results.
Brilliant from start to finish
Brilliant from start to finish! James was friendly, informative and professional throughout. So glad I didn't rely in the NHS. Easy peasy lemon squeeze coming here! 😋 Thanks again James. Gail 🌹 🌹 🌹
Excellent Service from start to finish.
Excellent Service from start to finish.
I purchased the Oticon Hearing Aids and although rather on the pricy side i can not fault them and all the back up and additional components are free so as they say in this world you get what you pay for.
I had put the wrong time for the…
I had put the wrong time for the appointment in my diary but was accommodated anyway. Very much appreciated. The Audiologist is always very thorough and helpful.
Excellent service.
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