Aura Vent Ltd Reviews 5

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. HVAC Contractor
  2. Air Duct Cleaning Service

Written by the company

Established in 2014, we are a stable, well managed business that offer safe, consistent and competitively priced ventilation services. We specialise in the supply, installation, commissioning and maintenance of ventilation systems (MVHR, MEV) within residential sector.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

Marina was very helpful in arranging the servicing of my ventilation unit! On the day, I had the pleasure of meeting Stephen, who was a very accomplished and experienced engineer. He explained to me how the ventilation unit worked very clearly and also answered my many questions patiently! Thank you very much!

February 5, 2024
Unprompted review
Aura Vent Ltd logo

Reply from Aura Vent Ltd

Thank you for sharing your servicing experience. We are delighted we were able to answer all your questions and our personable service came across. We hope to see you for your next service.

Advertisement
Rated 5 out of 5 stars

5 star service! ⭐️

I've had a issue with my ventilation unit for over 5 months now and I'm glad that I found Aura Vent Ltd.

Both engineers, Terence and Steven were on time, helpful and very professional!
They diagnosed the issue, told me how it will be rectified and got onto it.
The ventilation unit is working perfectly now. Couldn't have asked for more, would recommend them for anyone looking for their services.

March 6, 2024
Unprompted review
Aura Vent Ltd logo

Reply from Aura Vent Ltd

Thanks for sharing your experience Nirosh, I'm glad we were able to rectify your ventilation issues.

Rated 5 out of 5 stars

Highly recommended!

Marina was very effective in organising the visit and Steve, the engineer, was knowledgeable and thorough. I'll be using them again for future services!

February 1, 2024
Unprompted review
Aura Vent Ltd logo

Reply from Aura Vent Ltd

Thank you for taking the time share your experience. We look forward to seeing you for your next service.

Rated 5 out of 5 stars

Ventilation unit Envirovent annual service.

I have my ventilation unit Envirovent, which was serviced by a company called Aura Vent Ltd. Both the engineers who came to my property to carry out the service were on time; they were both very professional, and I found them helpful and happy to answer my questions. Since servicing my ventilation unit, I have had no issues with the system. I highly recommend Aura Vent Ltd if anyone is interested in servicing their ventilation system.

December 15, 2023
Unprompted review
Aura Vent Ltd logo

Reply from Aura Vent Ltd

We are delighted your system is working efficiently, without issue. Thank you for taking the time share your experience. We hope to see you for your next service.

Rated 5 out of 5 stars

Top Class service

Aura Vent have behaved professional and maintained incredible standards throughout the booking process and service and made it super easy to arrange a date, taking away any stress or hassle in moving any furniture or other equipment as they are incredibly practical.

Terence is a pleasant and personable person and showed real empathy for issues highlighted to him with my MVHR system whilst suggesting solutions e.g. to maintain an optimal air flow into my home and best practice in use of the fan boosts. Although not necessary, Terence also spent the time sharing some of his knowledge on the MVHR systems throughout the service to aid me throughout the year in maintaining a clean system. I would recommend Aura Vent to any client given his work ethic, professionalism and excellent workmanship which is a difficult commodity to find in this industry! Will be returning for my bi-annual deep clean when the time comes! Many thanks

April 7, 2023
Unprompted review
Aura Vent Ltd logo

Reply from Aura Vent Ltd

Thank you for sharing your experience, and taking on board our advice to maintain an optimum working system. We look forward to our next visit.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look