Really seamless experience, website was easy to order from and the order arrived quickly. So far I’m loving the Pro Collagen+ I bought!
Company replied
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See what reviewers are saying
I’ve got my pack of Vida Glow as a gift from Liberty. After two days I’ve developed TERRIBLE acne which I never ever had before. I also was bloated and had a terrible wind. After my research in... See more
Would NOT recommend. I bought a cylinder of 30 satchets in the blueberry flavor, which are not cheap I might add. I took one sachet per day, I received one free flavor, which was Mango and the rest... See more
Company replied
I am delighted to give Vida Glow Five star rating as the product is sensational And exceeded my expectations. Since taking the product I have been complimented on my skin and it’s glow. I love the... See more
Company replied
Company details
Written by the company
Vida Glow is designed for real, active people. Busy, messy living that doesn’t have time for superficial beauty or complicated regimes. We specialise in active beauty solutions and scientifically formulated ingestible supplements. Founded in 2014, Vida Glow’s success has been built on our hero Natural Marine Collagen range – a clinically proven peptide powder that stimulates collagen production. Our priority has always been to create powerful, effective and easy-to-adopt products. So your beauty routine works as hard as you do.
Contact info
Level 20 100 Miller St North, 2060, North Sydney, Australia
- hello@vidaglow.com
- ausnz.vidaglow.com
2.6
Poor
361 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The ordering and response has been very…
The ordering and response has been very quick but can't really say much as yet as haven't tried the product yet.
January 30, 2019
Unprompted review
Reply from VIDA GLOW
Hi Barbara,
Thanks so much for the review and we are glad that your experience so far has been good!
Suzannah x
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Impressed by the sustainable packaging…
Impressed by the sustainable packaging and love personal touch & suprise gift. Thank you
January 30, 2019
Unprompted review
Reply from VIDA GLOW
Hi Mary,
I am so glad that you are enjoying our range
Suzannah xx
Quick and easy online purchase
January 29, 2019
Unprompted review
Reply from VIDA GLOW
Hi Veny,
Thanks so much for your lovely feedback
Suzannah
Seamless online experience.
January 24, 2019
Unprompted review
Reply from VIDA GLOW
Hi Leisa,
Thanks for a lovely review! It is wonderful to hear that you found our website easy to navigate.
Looking forward to hearing about your results soon! Thanks so much for the support!
Samantha xx
I ordered on 25/12/2018
I ordered on 25/12/2018, and I didn't receive my order yet.
January 23, 2019
Unprompted review
Reply from VIDA GLOW
Maryam,
Thank you so much for getting in contact with us at Vida Glow and we are so sorry that you order has been delayed. We have looked into this with AUS POST and we can see that there is a delay with your order in transit. We are working with AUS POST to fix this for you asap. I believe that we have been in touch with you on our email about this to you. We shall be in contact as soon as we have an update.
Many thanks,
Suzannah
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This product is great and completely…
This product is great and completely see the difference in my skin, nails and hair!
January 18, 2019
Unprompted review
Reply from VIDA GLOW
Hi Fleur,
Thank you so much for a lovely review! It's so wonderful to hear that our products have made such a difference to your skin, nails and hair!
Thank you so much for the support!
Samantha xx
Best investment for my dry skin
Best investment for my dry skin, pop it in my coffee each morning and have it with a glass of water in the afternoon. After two weeks the change was awesome, I now panic if my stock is getting low - it really works for me.
January 17, 2019
Unprompted review
Reply from VIDA GLOW
Hi Natasha,
This is wonderful to hear, thank you so much for your amazing feedback! It's great to hear that our products are working for you and that you have noticed a difference in your skin!
If you ever have any questions or inquiries please just reach out :D
Kind regards,
Samantha xx
The shipping was very fast
The shipping was very fast! Thank you guys! Now I am looking forward to share the result soon!
January 16, 2019
Unprompted review
Reply from VIDA GLOW
Hi Ichinkhorloo,
Thanks for taking the time to leave a lovely review! We are looking forward to hearing your feedback soon!
Kind regards,
Samantha xx
Reply from VIDA GLOW
Hi Celia,
Thanks so much for a lovely review! I'm so happy to hear you are pleased with our service!
Thanks again!
Samantha xx
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Purchase experience
I'm a little nervous about my purchase experience. It would be great if the website could check the information of my order. It would be better if I could translate it with one click. It would be a bit stressful for my first time in Haitao, which can't speak English.
January 14, 2019
Unprompted review
Reply from VIDA GLOW
Hi Sini,
Lovely to hear from you again.
Thank you for your feedback. Since your order was placed over the weekend it will be shipped today, once it is shipped you will receive an email with your tracking number so you are able to easily track the progress of your order.
If you have any other questions or need help translating feel free to reach me directly on samantha@viadglow.com.
Kind regards,
Samantha
Thanks so much for your feedback.
Amazing!!!
Just tried the the beauty skin Powder cacao maple, OMG this tastes so good!! I’m loving it!! 😍😍
January 10, 2019
Unprompted review
Reply from VIDA GLOW
Hi Naomie,
Thanks for such a lovely review! I'm so happy that you love the taste of Beauty Skin! We love adding it in our smoothies, on top of our cereal and to our healthy sweets!
Thanks for all the support!
Kind regards,
Samantha xx
good and on time response from the…
good and on time response from the client service
January 9, 2019
Unprompted review
Reply from VIDA GLOW
Hi Tali,
Thank you so much for taking the time to leave such a kind review! We are always happy to help so if you ever have any questions or inquiries please reach out!
Samantha xx
Easy, Stylish and Functional
Really easy to follow website. Love the aesthetic and design as well.
January 7, 2019
Unprompted review
Reply from VIDA GLOW
Hi Olivia,
Thank you so much for your feedback! It's great to know you have found our website easy to use! If you ever have any questions or inquiries about product please just reach out :D
Samantha xx
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love Vida glow!
Such a positive buying experience with friendly staff! Super happy with my products too. Will continue using Vida glow xx
December 28, 2018
Unprompted review
Reply from VIDA GLOW
Hi Karen,
Thank you so, so much! I'm so happy you are enjoying your products and can't wait to hear about your results soon!
Kindest regards,
Samantha
Simply the best !
Simply the best ! All in one:health , wealth and beauty !
Best prouduct for New Year2019!
December 17, 2018
Unprompted review
Reply from VIDA GLOW
Hi Lidia,
Thank you so much!! You are too kind! It's so wonderful to hear you are loving your Vida Glow- this makes me so happy! If I can ever help with any enquiries or questions, please reach out!
Samantha xx
Very efficient processing of order
Very efficient processing of order! Can't wait to get my products :)
December 17, 2018
Unprompted review
Reply from VIDA GLOW
Hi Jane,
Thank you for taking the time to leave such a kind review. I can't wait for you to get your products as well! Your pack is has been despatched and is on its way to you now :). Would love to hear your feedback soon!
Samantha xx
Great service!
December 16, 2018
Unprompted review
Reply from VIDA GLOW
Hi Phoebe! Thanks so much for taking the time out of your day to leave a review! I'm so happy to hear you have enjoyed your experience shopping with Vida Glow! If you ever have any questions about products please just reach out :)
Samantha xx
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I have used this product several times…
I have used this product several times and love it! My nails grow so much faster and stronger and my skin glows!
December 10, 2018
Unprompted review
Reply from VIDA GLOW
Hi Rosalie,
Thank you so much for your feedback! It is so wonderful to hear that your nails are growing faster and that your skin is glowing- this makes us so happy!
Kindest regards,
Samantha xx
Super fast processing of my purchase.
December 5, 2018
Unprompted review
Reply from VIDA GLOW
Hi Ben,
Thank you so much for a lovely review! I hope you enjoy your Vida Glow!
Kind regards,
Samantha
Just a small hiccup in the delivery
Just a small hiccup in the delivery, taking over 10 days
December 4, 2018
Unprompted review
Reply from VIDA GLOW
Hi Craig,
Thanks for your feedback. Your order was dispatched on Monday 26 November and appears to have been delivered. If you need help with anything please reach out over email to hello@viadglow.com.
Kind regards,
Samantha
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