Really seamless experience, website was easy to order from and the order arrived quickly. So far I’m loving the Pro Collagen+ I bought!
Company replied
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See what reviewers are saying
I’ve got my pack of Vida Glow as a gift from Liberty. After two days I’ve developed TERRIBLE acne which I never ever had before. I also was bloated and had a terrible wind. After my research in... See more
Would NOT recommend. I bought a cylinder of 30 satchets in the blueberry flavor, which are not cheap I might add. I took one sachet per day, I received one free flavor, which was Mango and the rest... See more
Company replied
I am delighted to give Vida Glow Five star rating as the product is sensational And exceeded my expectations. Since taking the product I have been complimented on my skin and it’s glow. I love the... See more
Company replied
Company details
Written by the company
Vida Glow is designed for real, active people. Busy, messy living that doesn’t have time for superficial beauty or complicated regimes. We specialise in active beauty solutions and scientifically formulated ingestible supplements. Founded in 2014, Vida Glow’s success has been built on our hero Natural Marine Collagen range – a clinically proven peptide powder that stimulates collagen production. Our priority has always been to create powerful, effective and easy-to-adopt products. So your beauty routine works as hard as you do.
Contact info
Level 20 100 Miller St North, 2060, North Sydney, Australia
- hello@vidaglow.com
- ausnz.vidaglow.com
2.6
Poor
361 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick shipment and good service
Quick shipment and good service, website is easy to use. I can’t wait to try the product.
December 1, 2018
Unprompted review
Reply from VIDA GLOW
Hi Jacqueline,
Thanks for your lovely review! We can't wait for you to try the product too- let us know your feedback!
Samantha xx
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Amazing!!!
Amazing!!! I was simply blown away with my package and product! Thank you
November 30, 2018
Unprompted review
Reply from VIDA GLOW
Hi Tegan,
Thank you so much for the kind words! It's so wonderful to hear your feedback.
Can't wait to hear how you go with our products- keep us posted!
Samantha xx
First online purchase.
My first two online purchases were received today not only with lovely wrapping, a personal note, but also with a beauty bar in each box. Now that’s called service! Thank you so much! I’ll certainly be purchasing again.
November 29, 2018
Unprompted review
Reply from VIDA GLOW
Hi Vouls,
Thank you so much for such a lovely review! So excited for you to start using Vida Glow! If you ever have any questions about our products please reach out :)
Samantha xx
Customer service
Customer services was very friendly en the respone was quickly. Very impressed. So excited to use the products
November 28, 2018
Unprompted review
Reply from VIDA GLOW
Hi Elme,
Thank you so much for such a kind review! I can't wait for you to start using the products too- let us know how you go!
Kind regards,
Samantha xx
The stuff has told me the stock…
The stuff has told me the stock availability as soon as the order processed.
November 28, 2018
Unprompted review
Reply from VIDA GLOW
Hi Akari,
Thanks for leaving a lovely review!
Kind regards,
Samantha
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delivery information not update timely
November 27, 2018
Unprompted review
Reply from VIDA GLOW
Hi Herbert,
Thanks for your feedback.
Our system updates tracking information as soon as it is scanned by the delivery courier and dispatched. If there is something I can help you with please send me an email at samantha@vidaglow.com.
Kindest regards,
Samantha
Reply from VIDA GLOW
Hi Kayley,
Thanks for leaving a lovely review. We always do everything we can to respond to our customers as fast as possible :)
Samantha xx
Awesome website are well presented
Awesome website are well presented
Love the deals.
Thanks
November 26, 2018
Unprompted review
Reply from VIDA GLOW
Hi Diboksi,
Thank you so much for leaving such a kind review! I'm so happy to hear you are loving the deals we have on offer :)
Kindest regards,
Samantha xx
This Original Marine Collagen is…
This Original Marine Collagen is perfect for me!
November 25, 2018
Unprompted review
Reply from VIDA GLOW
Hi Jianying,
That's wonderful! We love original marine collagen too! It is the perfect accompaniment to any drink!
Thank you for leaving a lovely review.
Samantha xx
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Reply from VIDA GLOW
Hi Lisa,
Thank you so much! I'm so happy that you're enjoying our products!
Samantha xx
I paid for express post on wed 21st
I paid for express post on wed 21st, you only sent it on fri 23rd and there's still no tracking on it!!!!! I would like my Express pqy fee refunded!!!
November 23, 2018
Unprompted review
Reply from VIDA GLOW
Hi Karen,
I sincerely apologise that your order was not dispatched as quickly as you would have liked. Unfortunately we experienced a back-log of orders last week and some orders were shipped one day late. As we already discussed, if an order is not shipped on time we are always more than happy to refund the express shipping fee, as we did for you. Thanks for your feedback.
Kind regards,
Samantha
A simple and easy shopping experience
A simple and easy shopping experience, great follow up, and everything is just so damn pretty!!!
November 23, 2018
Unprompted review
Reply from VIDA GLOW
Hi Melissa,
Thank you so much for leaving such a kind review!
I'm so happy you are enjoying our products and found our site easy to navigate.
Kindest regards,
Samantha xx
Amazing service and very helpful.
November 16, 2018
Unprompted review
Reply from VIDA GLOW
Hi Gloria,
Thank you so much for such lovely feedback! I'm so happy to have been able to assist! :)
Kind regards,
Samantha xx
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Reply from VIDA GLOW
Hi there,
Thank you so much for leaving a lovely review. It is so wonderful to hear that you would recommend us.
Thank you again!
Kindly,
Samantha xx
They are really great products!
November 2, 2018
Unprompted review
Reply from VIDA GLOW
Hi Jianying,
Thank you for your feedback. So happy to hear you are loving our products!
Thank you again! Samantha xx
Very straightforward and timely…
Very straightforward and timely delivery.
Doing right by the customer and the brand. Thank you.
October 30, 2018
Unprompted review
Reply from VIDA GLOW
Hi Judy,
Thank you so much for such a kind review. I am so happy to hear you have enjoyed your experience shopping with Vida Glow. Thank you again!
Samantha xx
Accidentally only shipped one product…
Accidentally only shipped one product of 12 but they did get in contact straight away to say that they would ship the rest so that's nice.
October 29, 2018
Unprompted review
Reply from VIDA GLOW
Hi Katie,
Thanks so much for your feedback. I just want to apologize again for the confusion here. I can see you had ordered a 12 pack of our beauty bars which can also be sold as individual products, hence why it appeared only one was sent. Having looked into your order further, we can see you did receive all 12 bars :)
I hope you love the new beauty bars. Can't wait to hear your feedback!
Samantha xx
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Like the product and discount
October 29, 2018
Unprompted review
Reply from VIDA GLOW
Hi Sonia,
Thanks for taking the time to leave feedback! So happy to hear you are enjoying your product :)
Kind regards,
Samantha xx
very easy to order and very quick…
very easy to order and very quick delivery !
October 25, 2018
Unprompted review
Reply from VIDA GLOW
Hi Sonia,
Thanks so much for the lovely feedback
Suze xx
Easy to navigate webpage
Easy to navigate webpage ! Love that you use afterpay and looking forward to my purchase arriving !
October 22, 2018
Unprompted review
Reply from VIDA GLOW
Hi St Clare,
Thanks so much for the lovely feedback
Suze
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