Austravel Reviews 

188
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I would like to to thank Mathew for all is time and care to find us the best flights to Australia and other parts of air travel in Australia, we was due to travel October. And such a shame due to... See more

Rated 5 out of 5 stars

Booking our month long trip to Australia, New Zealand, Fiji and Singapore couldn't have been easier. Richard Rymer took our wishes on board and produced a custom made trip and when we made changes it... See more

Company replied

Rated 5 out of 5 stars

Matt went to a lot of trouble to get our flights sorted despite the fact he should have clocked off half an hour ago! We didn't get the chance to ring until nearly 5pm which was his finishing time. He... See more

Rated 5 out of 5 stars

Guided me through the process of building my bespoke itinerary for Australia. Listened to my needs and requirements. Patiently amended things for budget issues. Offered alternative solutions. Hav... See more

Company details

  1. Travel Agency
  2. Tour Operator

Information provided by various external sources

The UK’s leading Australia, New Zealand and South Pacific specialists, we’ve been designing tailor-made holidays to Australasia since 1977.


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

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4.8

All reviews

(188)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

So far so great!

So far so good! A great booking experience. Comprehensive advice, with detailed knowledge of Australia, and advice of what we should be doing and when. Prices competitive too. Thanks to Matt for all his hard work!

March 26, 2018
Unprompted review
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Rated 5 out of 5 stars

Consistently good service over the years ..

I've been booking my travel to Australia for several years and have tried other travel agents but always go back because their service is consistent and they somehow always manage to get me the best deals. Some years back, when there was a domestic airline strike in Australia and I couldn't get to my destination, they arranged compensation for that portion of the journey without much fuss.

March 26, 2018
Unprompted review
Rated 5 out of 5 stars

This is the fifth time we have used…

This is the fifth time we have used Austravel and each time has been a great experience. Suzanne S has always come up with excellent suggestions on our draft itinerary. I would definitely recommend Austravel

March 22, 2018
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Rated 5 out of 5 stars

Tailor made tour of Australia

Guided me through the process of building my bespoke itinerary for Australia. Listened to my needs and requirements. Patiently amended things for budget issues. Offered alternative solutions.
Having used the Oxfordshire based tailor made travel company in the past I found Austravel much better this time around.

Two issues- will they check everything thoroughly when the trip commences ?

The member of staff I used had superb knowledge but only works part time so the whole booking process took about 3 weeks to accomplish which was a little tiresome.

March 20, 2018
Unprompted review
Rated 5 out of 5 stars

Why 5 stars

Why 5 stars? because I had used them before with great successes and despite problems with my original contact's broadband supplier( obviously not Austravel fault) my trip ended up being organised by three different personnel and I felt in safe hands for the whole process. I also contacted two other sources for this trip and felt more like a commodity not a valued customer.

March 15, 2018
Unprompted review
Rated 5 out of 5 stars

Bespoke Holiday to Australia

Very easy to deal with and ready to listen to what you're trying to achieve. Their ideas and advice helped me greatly to tailor my Holiday to take in as much as possible in the short time available to me in Australia.

March 13, 2018
Unprompted review
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Rated 5 out of 5 stars

Very helpful

Very helpful and knowledgeable advisors great for tailor made holidays to Australia including internal flights and always competitive prices.

March 12, 2018
Unprompted review
Rated 5 out of 5 stars

Julie Yearsley

Julie Yearsley - amazing client commitment, staying late to help, fantastic recommendations, talks sense, just made the process....simple - Thanks

March 8, 2018
Unprompted review
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