Auto Europe Nederland Reviews 4,941

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I booked a reservation at the Bari airport, which was assigned to EuropCar and when I went to the counter they did not give me my car that I rented. Auto Europe refused to refund me my reservation as... See more

Rated 4 out of 5 stars

They have really competitive prices. I think this is the best comparator that can give you the best offer regarding what you are looking for. There is only 3 problems : - When you activate your c... See more

Rated 3 out of 5 stars

Rented a car in Dubai via Auto Europe from AVIS. Dubai has three terminals (km's apart from eachother). Auto Europe misinformed me about possiblility to pick car up at other terminal. Avis still block... See more

Rated 5 out of 5 stars

I am (again!) very happy with Auto Europe / Easyterra!! Recently my flight to Ancona was cancelled because of strikes in Italy. This was mentioned to me after the possibility to cancel the rental car... See more

Company replied

Company details

  1. Car Rental Agency

About Auto Europe Nederland

Written by the company

Auto Europe is al meer dan 60 jaar een wereldwijde marktleider in het aanbieden van autoverhuur aan reizigers. Naast standaard autoverhuur bieden wij ook campers, prestige- en sportauto's, en motorfietsen aan, als ook chauffeur services.

Met meer dan 20.000 locaties in 180 landen staan flexibiliteit en klanttevredenheid voor Auto Europe centraal.

Contact info

3.5

Average

TrustScore 3.5 out of 5

5K reviews

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Replied to 48% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Renting inside vs.outside airport

I use Autoeurope regularly and generally I am happy with their service. This review concerns only one of the recent bookings.
The choice at Arlanda airport clearly stated - the car rental is at the airport. But the received voucher says now "shuttle service to the cars". Besides loosing valuable time, effectively I will pay for an extra day I won't use (I aimed to take a car shortly after landing and return it shortly before boarding; and therefore booked for the extra 3 hours costing an extra day of rental).

May 9, 2018
Unprompted review
Auto Europe Nederland logo

Reply from Auto Europe Nederland

Dear Mykola,

We are sorry to hear that you are not satisfied with your latest rental. The car rental is not at the airport itself but it will always be near to the airport. Your booking is for June so you have time enough to change or cancel the booking free of costs. Please call us to change or cancel your booking.

Kind regards,

Edwin
Auto Europe

Rated 5 out of 5 stars

Excellent rates

Excellent rates. It is worth checking your rate several tines before booking or wait for an offer.

One of the key selling points for me is the option to have your cdw reduced.

May 8, 2018
Unprompted review
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