The communication from the team members from first contact has been exceptional. The service has been excellent. I've tried to organise a windscreen and, it's been challenging to say the least.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had so many issues with the AC in my daughters car. Tried one mechanic (won't name) they just couldn't get the job done properly, so found auto guru and the mechanic (CGS Automotive Group) that cam... See more
Company replied
Autoguru is my go to when I need something done on my car. Have had really positive experiences with them booking is smooth and easy. The mechanics I've booked have been professional and explain in de... See more
Company replied
Quick and easy. Very happy with this service. Prompt responses with reasonable quotes. Made the search for a mechanic so much easier while also getting fully transparent quotes without having to leave... See more
Company replied
Company details
Written by the company
What drives us? Simple. It’s our burning desire to make automotive services fairer, easier and more transparent for motorists and mechanics alike. That, and the office coffee machine. But mostly, it’s the burning desire part.
Contact info
Gold Coast, Australia
- contactus@autoguru.com.au
- autoguru.com.au
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AutoGuru
Convenience made simple, thanks for noticing!
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Very professional and easy to request…
Very professional and easy to request and book. The best part was that I needed to change the date due to my Cardiac Specialist requiring an additional appointment. The change of date was completed and I was notified. Really great
November 10, 2025
Unprompted review
Reply from AutoGuru
Thanks so much for your review! We’re glad you had an awesome experience and found the service professional. We appreciate you booking through AutoGuru!
Super Easy
Nice and easy booking service as a first time user. Definitely will be doing again.
November 6, 2025
Unprompted review
Reply from AutoGuru
Welcome to AutoGuru! Excited to make your first booking mechanic experience an easy one.
Great job!
The technician was here on time, did the job quickly and efficiently and was friendly and polite. Thanks very much.
October 31, 2025
Unprompted review
Reply from AutoGuru
Thanks for booking with AutoGuru!
Supercheap mobile mechanic
Autoguru is so easy to book through.I chose Super cheap mobile mechanic as my car needed a service. Firstly, big shout out to Ali the mechanic. Have met Ali before, he's always been friendly and approachable. Maybe took only an hour, and didn't even need to go anywhere.
Able to use afterpay so added bonus.
Will be using Ali again whenever we need.
Great job!!
October 23, 2025
Unprompted review
Reply from AutoGuru
Thanks for booking with AutoGuru! Happy to hear that you had a great mobile mechanic experience. Appreciate your feedback.
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Brooke was so helpful
Brooke was so helpful. She called me 3 times to help and continued calling around until she found find a suitable mechanic for me.
Thanks Brooke!
October 21, 2025
Unprompted review
Reply from AutoGuru
We appreciate the kind words, happy driving!”
Easy to access
Easy to access. Easy booking even on a Sunday. Love it.
October 19, 2025
Unprompted review
Reply from AutoGuru
Awesome to hear, thanks for booking with us.
Fast and efficient
Fast and efficient. The guy was friendly and helpful.
October 10, 2025
Unprompted review
Reply from AutoGuru
Cheers for the great feedback, we’re stoked you had a good experience!
Quick and easy feed back on auto…
Quick and easy feed back on auto repairer quote
September 27, 2025
Unprompted review
Reply from AutoGuru
We appreciate the kind words, happy driving!
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Easy to book and always reliable
As always, easy to book and reliable service. Repeat customer (many times).
September 26, 2025
Unprompted review
Reply from AutoGuru
Thanks so much for your continued support! We’re thrilled to hear booking has been easy and the service reliable. Cheers Barry.
I needed a 4 wheel alignment but you…
I needed a 4 wheel alignment but you only offered a 2 wheel alignment
September 14, 2025
Unprompted review
Reply from AutoGuru
Thanks for your feedback. Hopefully we can assist with your next booking!
Quick & helpful response by Autoguru…
Quick & helpful response by Autoguru with regard to possible alteration to repairs in a few days time..
September 15, 2025
Unprompted review
Reply from AutoGuru
Awesome to hear, thanks for booking with us!
An enjoyable experience
The booking process is very user friendly. The company called to update booking information and followed up with emails. A very enjoyable experience.
September 15, 2025
Unprompted review
Reply from AutoGuru
Welcome to AutoGuru! Excited to make your first booking experience an easy one. Thank you for the review.
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Most impressed
Quick reply from AutoGuru and very good service from the supplier.
September 12, 2025
Unprompted review
Reply from AutoGuru
Simple, smooth, sorted – glad we could deliver!
Fast response
September 11, 2025
Unprompted review
Reply from AutoGuru
Good to hear, Dev. Thanks for the review.
Easy to use
The website was easy to use to make a booking. They offered a $100 discount if the booking was made through Autoguru. Time will tell of this eventuates.
September 11, 2025
Unprompted review
Reply from AutoGuru
We’re so glad your first AutoGuru booking was a breeze and you were able to participate in one of the promotions we have running! Here’s to a smooth first mechanic service!
Reply from AutoGuru
We appreciate the kind words, happy driving!
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Easy to use
Easy to use, quick turn around and a variety of contractors
September 2, 2025
Unprompted review
Reply from AutoGuru
Thanks for booking with AutoGuru!
Autoguru is my go to...
Autoguru is my go to when I need something done on my car. Have had really positive experiences with them booking is smooth and easy. The mechanics I've booked have been professional and explain in detail. When a mechanic had to cancel last min because of family emergency, I was called from Autoguru to either get a refund or rebook with another mechanic. They were great at communicating and I can't fault them. Try them out 5 stars
July 25, 2025
Unprompted review
Reply from AutoGuru
Thanks for the awesome 5 star review! We're stoked to hear booking was easy, the mechanics were professional, and that our team had your back when plans changed!. Really appreciate the recommendation. Cheers, The AutoGuru Crew.
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