The communication from the team members from first contact has been exceptional. The service has been excellent. I've tried to organise a windscreen and, it's been challenging to say the least.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had so many issues with the AC in my daughters car. Tried one mechanic (won't name) they just couldn't get the job done properly, so found auto guru and the mechanic (CGS Automotive Group) that cam... See more
Company replied
Autoguru is my go to when I need something done on my car. Have had really positive experiences with them booking is smooth and easy. The mechanics I've booked have been professional and explain in de... See more
Company replied
Quick and easy. Very happy with this service. Prompt responses with reasonable quotes. Made the search for a mechanic so much easier while also getting fully transparent quotes without having to leave... See more
Company replied
Company details
Written by the company
What drives us? Simple. It’s our burning desire to make automotive services fairer, easier and more transparent for motorists and mechanics alike. That, and the office coffee machine. But mostly, it’s the burning desire part.
Contact info
Gold Coast, Australia
- contactus@autoguru.com.au
- autoguru.com.au
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use and great pricing
August 28, 2025
Unprompted review
Reply from AutoGuru
That’s the goal, quick, easy and no fuss!
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Reply from AutoGuru
Cheers Tony for the feedback!
It was just so easy to use compared to…
It was just so easy to use compared to other business websites. It’s my first time in using auto Guru and my daughter put me on to it and this will be my first using a mobile mechanic so it’s a first for both, let’s hope it all works out well.
August 16, 2025
Unprompted review
Reply from AutoGuru
Welcome to AutoGuru! We are excited to make your first mobile mechanic experience an easy one. Thanks for giving us a go, Linda.
Car maintenance
Auto Guru made booking my car in for service easy and no hassles A+++
August 12, 2025
Unprompted review
Reply from AutoGuru
Thanks for the awesome feedback! We’re so glad booking was a breeze for you.
AutoGuru is a fantastic platform
AutoGuru is a fantastic platform to get reasonable quote and quality service. I have been using AutoGuru for last few years and it makes me feel always happy. Highly recommended to try and enjoy best service.
July 31, 2025
Unprompted review
Reply from AutoGuru
Thanks so much for your kind words and ongoing support! We're thrilled to hear that AutoGuru has made booking car services easy and enjoyable for you over the years. We really appreciate the recommendation!
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it was so easy
July 30, 2025
Unprompted review
Reply from AutoGuru
Great to hear, Gary! Thank you for the review.
Easy to access local trades in my area
Easy to access local trades in my area
July 29, 2025
Unprompted review
Reply from AutoGuru
Car servicing made easy! Thanks for the feedback, Troy.
Easy booking
Easy booking. Plenty of dates and options available . Great pricing too.
July 14, 2025
Unprompted review
Reply from AutoGuru
Happy to hear its working well for you, Lucas. We appreciate your review.
I’ll let you know once I get to my…
I’ll let you know once I get to my appointment tomorrow and see how it goes.
July 14, 2025
Unprompted review
Reply from AutoGuru
Hi Brett, how was your experience.
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It was super easy to do the booking and…
It was super easy to do the booking and pay and I got an email confirming my booking date and time and also a receipt for my payment
July 3, 2025
Unprompted review
Great service
2nd time I've used AG & both experiences have been great. Quotes were emailed quickly and booking was easy
July 1, 2025
Unprompted review
Reply from AutoGuru
Welcome back Brigit. Great to see a repeat customer share their experience. Thank you!
Reply from AutoGuru
Appreciate the review and feedback, Australian WOW Player!
First of all thank you for the…
First of all thank you for the personalised reminder of having to get a service which was already recently booked in at another place. The ease of Auto Guru finding a quote for me which was way less expensive than I expected. Thank you for setting the benchmark with superb service and quality care Auto Guru!
June 24, 2025
Unprompted review
Reply from AutoGuru
We appreciate you choosing AutoGuru Lisa and are so glad we could set the benchmark for your experience. We’ll be here when you need us next! The AutoGuru Crew.
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Very easy to use
Very easy to use. Only problem was contacting mechanic. Kept getting answering machine.
June 23, 2025
Unprompted review
Reply from AutoGuru
Appreciate the feedback Steve! Let us know if you’d like assistance getting in touch with the mechanic.
Great platform
Great platform when looking for a good Machanic and great prices. I like how you can also see reviews.
June 16, 2025
Unprompted review
Reply from AutoGuru
Being able to see reviews is such an important part of making a confident choice, and we're happy to hear it added value to your experience Maya. Thank you!
Car service booking - quick and easy.
It was so quick and easy to obtain an excellent offer for car service close to home. The search was quick; the response was quick; and confirmation was only a very short time afterwards. Very impressive.
June 13, 2025
Unprompted review
Reply from AutoGuru
Glad to hear it was such a smooth and efficient experience—quick, easy, and impressive all around!
Reply from AutoGuru
Easy and efficient, just what we love to hear!
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Reply from AutoGuru
Thanks Matthew, glad to hear!
Easy to navigate and great
Easy to navigate and great, prompt responses.
May 27, 2025
Unprompted review
Reply from AutoGuru
Thanks for the great feedback!
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