The communication from the team members from first contact has been exceptional. The service has been excellent. I've tried to organise a windscreen and, it's been challenging to say the least.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had so many issues with the AC in my daughters car. Tried one mechanic (won't name) they just couldn't get the job done properly, so found auto guru and the mechanic (CGS Automotive Group) that cam... See more
Company replied
Autoguru is my go to when I need something done on my car. Have had really positive experiences with them booking is smooth and easy. The mechanics I've booked have been professional and explain in de... See more
Company replied
Quick and easy. Very happy with this service. Prompt responses with reasonable quotes. Made the search for a mechanic so much easier while also getting fully transparent quotes without having to leave... See more
Company replied
Company details
Written by the company
What drives us? Simple. It’s our burning desire to make automotive services fairer, easier and more transparent for motorists and mechanics alike. That, and the office coffee machine. But mostly, it’s the burning desire part.
Contact info
Gold Coast, Australia
- contactus@autoguru.com.au
- autoguru.com.au
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AutoGuru and Bridgestone Belmont
It was really good to use the AutoGuru website and be given a few quotes from various car mechanics.
I was extremely impressed with the level of service at Bridgestone Belmont where I booked my car in for a logbook service. They were professional, helpful, recorded the service done on my car (never had that from a mechanic before), and the price was very reasonable for the work that they did. I will definitely be taking my car back to them for future services.
November 1, 2024
Unprompted review
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Very happy with Illawarra Mechanical…
Very happy with Illawarra Mechanical that you recommended! Will use them again!
November 2, 2024
Unprompted review
Auto works Moonah above and beyond the…
Auto works Moonah above and beyond the call of duty professional and very capable thank you
November 1, 2024
Unprompted review
Mark was my mechanic
Mark was my mechanic, polite and friendly also explained exactly what the problem was and showed me.
Unfortunately my air con needs a new compressor, but he gassed it for me as a temporary fix.
Very happy with my experience and would recommend the company to others.
October 26, 2024
Unprompted review
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Very easy to select mechanic in my area
Very easy to select mechanic, date and service type
October 24, 2024
Unprompted review
Honest and reliable services 5 stars
Honest and reliable services. Highly recommended!!!
October 21, 2024
Unprompted review
CGS mechanical through Autoguru
This is an excellent service I had a great experience, the quote was reasonable and the communicaton the mechanic I selected was awesome. It certainly takes the stress out of getting your car repaired. I selected CGS mechanical in perth and I would totally recommend them absolutely brilliant I can't thank them enough
October 21, 2024
Unprompted review
Easy booking and reasonable prices.
Booking was easy and quick, price is attractive and very competitive. Very reasonable.
October 16, 2024
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Fast and efficient service
October 15, 2024
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Auto guru received my request
Auto guru received my request. They contacted provider who was busy and slow to reply. Auto guru contacted me to tell me they were waiting for a response, and they will update me as soon as they hear. Which they did! Cheers
October 14, 2024
Unprompted review
Reply from AutoGuru
Hey Andrew, Thanks for reaching out to provide your feedback on the booking experience you had with our suppliers. We're happy to see our team could assist you getting the booking confirmed, and also kept you updated along the way. We've just tried calling you to discuss what we could do to possibly offer a 5-star experience in the future, though you may have been busy at the time of call. If you do have any additional feedback on how we can offer a 5-star experience, reach out to us at contactus@autoguru.com.au. -Thanks, The AutoGuru Team
Booking was very easy and fast.
October 14, 2024
Unprompted review
Easy to use interface
Easy to use interface. Gave you plenty of options for what you require. Prompt reply and got quote quickly considering I had the car issue late Friday night and loaded info into their system that night and by Sunday had my quote and upon accepting easy to book mechanic for preferred date and time. Highly recommend AutoGuru.
October 13, 2024
Unprompted review
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Speedy recovery
The two guys that showed up explained everything very clearly exactly what was going to happen and then they explained the time frame that was needed. I was super excited to hear that I would be able to drive my car an hour after they finished. Best part is it cost me exactly what I was quoted. So no hidden costs
October 11, 2024
Unprompted review
Pricing list shows once only somehow
October 8, 2024
Unprompted review
10/10 service
10/10 service. The team worked around my needs and was able to come and complete the service after school hours. I would highly recommend.
October 8, 2024
Unprompted review
Quick and well priced.
September 30, 2024
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Received prompt quotes which were all…
Received prompt quotes which were all competitive.
September 26, 2024
Unprompted review
Thanks 🙏 it was easy
September 25, 2024
Unprompted review
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