ALGO Reviews 

1,934
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that selling their vehicles is quick, simple, and entirely straightforward from start to finish. People truly appreciate the helpful and professional staff who make transactions exceptionally smooth and handle all necessary paperwork efficiently. Consumers also note that the payout offers are fair and significantly better compared to alternative online buyers. However, some people mentioned unexpected price drops or facing sudden issues with vehicle pickup requirements right before completing the final sale. Reviewers occasionally noted that initial online estimates did not match the final offers received during the transaction process.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire transaction is easy, simple, and very... See more

Price

People report positive experiences with price, often noting that offers beat competitors significantly.... See more

Staff

Consumers find staff to be exceptionally helpful, courteous, and informative throughout the entire process.... See more

User experience

Customers had positive experiences with user experience, describing the process as quick, easy, and seamless... See more

Payment

Reviewers mention positive feedback about payment, highlighting that transactions are smooth and payouts... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything from the initial inquiry of selling my car to the pick up (only 10 minutes ago) was absolutely easy and positive. Every person I encountered had me at ease. The first rep to the driver of t... See more

Rated 5 out of 5 stars

Although initially skeptical.. Algo did everything as promised. It was a smooth transaction, they paid what they promised and the entire experience was first class. I was nervous about sending in my... See more

Rated 5 out of 5 stars

5 star experience from start to finish. I sold my car in just a few minutes for a very fair price. Everyone I interacted with was professional and easy to work with. Car pickup was seamless. If you... See more

Rated 5 out of 5 stars

I contacted 3 other third party buyers and ALGO gave me the best price and paid me on the spot when they picked up my vehicle. Didn't have to wait for a check to come in the mail like the others told... See more


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

AutoLendersGo is changing the way you sell your vehicle. We're the only car purchasing company that comes to you! Trained and certified AutoLendersGo buyers are everywhere. You can relax while we take care of everything. Our process is fast, easy — and free. Even if you're currently making payments on your vehicle or need help terminating your lease, AutoLendersGo will still buy your vehicle and handle all the paperwork. We can give you more money than anyone else because AutoLendersGo is run by Auto Lenders, one of the largest pre-owned dealership groups on the east coast. Since 1990, we've purchased thousands of cars from happy customers. We'll do everything we can to make you a happy customer, too.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(1,934)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

This company is not serious.

This company is not very serious, they send you an offer and then tell you that they do not want to do business with you, my car has never had an accident and they say that my car was bought at a salvage auction, we bought the car new from the dealer and it has been in the family for 10 years, never had an accident, and they tell you our company is not interested in doing business with you, they are really not serious.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Best selling experience

Best selling experience, best price for the value of my car. The process was very straightforward and customer setvice are very responsive. No changing words or lying like most dealerships. Don't sell your car to Carmax or Caravana, Algonation will give you the best price and will come to pick your car from ypur place.

May 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Easy & Hassle Free

I had a 2021 BMW 330i in great conditions algo made the purchase of my car extremely easy following a couple steps and couldn’t be happier with the experience, will be referring to auto lenders/Algo to all friends and family!

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

😁nice$!

Quick, professional service. Easy made online sale. Pick up driver/ tow guy very helpful and professional.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Solid experience with ALGO

Solid experience with ALGO, the fact they stayed with all agreements made a huge difference. The 3rd party that picked my truck was timely and kind. Easy way to sell.

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Good fair price, easy, quick.

One or two calls, I sent some info via text, and in just a few days they picked up the vehicle with a check for me in hand. I got quite a bit over what the dealers had offered me in trade towards a new vehicle. Didn't have to list it and deal with people trying to talk me down. Easy peazy!

April 12, 2024
Unprompted review
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Rated 1 out of 5 stars

Poor customer service and don’t know how to do business.

Very poor phone sales I spoke to them they transferred me to different partners and then said we won’t buy your car it has a lien on it, waste of time and reps on the phone are of a low tier.

Prequalifications and data gathering lacks key info.

Side note if your vehicle is listed in any auction where dealers have access to they “red flag” it as if it s a time bombe and the treatment becomes very different they talked to me as if I was going to scam them.

They have a lot more to learn don’t waste your time Autonation we buy your car are far more superior in every aspect

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

As easy as trading it in

Fast turnaround. They reduced the price offered when they saw the pictures but still far better price than on a trade. And best was that they met me at dealer when I picked up my new car to take possession of my old one. As easy as trading it in.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Shockingly Great

I had a price for my car in less than 1 hour. Had a great experience with them, because my car was in mint condition and collectors wanted it. I got a great deal with this company and recommend them for novises like me who do not know anything about selling a car. One recommendation, the webside should be made easier to navigate, I had to call several times for help. But I give them a 10 over the rest of places who want to buy cars. Very professional without contact. Thanks

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

the highest price with ALGO

The ALGO experience is super professional and was so simple! From the beginning of entering information into your website to watching our car go down the road on a tow truck. ALGO offered us a higher price and made us feel comfortable with how we were selling our van. It took them 5 minutes to get the job done including the paperwork. We have already recommended your service to several people. Thank you!

March 15, 2024
Unprompted review
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Rated 5 out of 5 stars

A+++

This was hands down the easiest, and best experience I have ever had selling a vehicle. Extremely good, and prompt service , they offered the highest amount, and within 72 hours I had a check. Totally painless. Would highly recommend!

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Offer holds no weight

Algo rescinded their offer after I provided all necessary information because they neglected to incorporate shipping costs before providing the offer. If your business is to move cars across the country to sell them, this should have been incorporated before any offer was presented.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Selling my car

This has to be the smoothest transaction that I’ve experienced selling my car. Everyone was very polite and knowledgeable answering all my questions and concerns. I would highly recommend using ALGO if you would like to sell your car. They handled everything in a professional level.

March 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Best price and really easy to work with

For starters, they came in with the highest price. Everything was handled online so no driving somewhere or waiting for an appraiser to eventually show up. When I had some issues uploading pictures, the service group was easy to reach, patient and clear with their instructions. They waiting for me to solve the problem and confirmed receipt of the materials. They picked up the car and made sure everything was out - I forgot to take off the EZPass and they caught it before they left. Would definitely sell another car through them.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

I got quotes from Carvana

I got quotes from Carvana, CarMax, ALGO and several other companies. ALGO was by far the highest offer and was super easy to deal with. After paperwork was signed, they picked up the car and gave me the check same day. Would highly recommend.

February 25, 2024
Unprompted review

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