Auto Lines Australia Reviews

203

•

3.9

Auto Electrical Service

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers frequently praise the efficient and helpful service provided, noting that staff are easy to deal with and offer good advice. Many people are satisfied with their purchases, highlighting the quality and functionality of the products, which often work as described. Reviewers also appreciate the fast and quick delivery, with many items arriving promptly and meeting expectations. However, some customers also noted significant issues with delivery, including items not arriving, long delays, and problems with tracking or the chosen delivery providers. A few other people also felt that some products had technical issues like being pre-registered or required additional parts to function correctly.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the quality and... See more

Delivery service

Users describe ambiguous interactions with delivery services, with many reporting fast delivery and... See more

Service

Consumers find service to be positive, with many reviewers highlighting great and efficient service, often... See more

Reviews shaping this summary

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

The process was quick and easy. Delivery times were met. Was a very positive experience.

The product is good

Fast delivery and so far the OBD scanner works really well. No issues at all, very satisfied with this purchase.

Company details

Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided

Contact info

Power Street, 2761, Glendenning, Australia
+61490496067
helpme@autolines.com.au
autolines.com.au

3.9

Great

203 reviews

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Hasn’t replied to negative reviews

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All reviews

(203)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May 6, 2023

All excellent.

April 12, 2023

May 5, 2023

Did not post my item 4 days after I…

Did not post my item 4 days after I paid for it. I paid for express delivery and still haven’t received it yet. Did it even get shipped express.

April 24, 2023

Apr 22, 2023

We did not receive a tax invoice for…

We did not receive a tax invoice for our product

April 2, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Sorry For That. If possible share ur problem Phone call or Inbox Facebook Page.
https://www.facebook.com/autolines1

Apr 20, 2023

Cannot contact supplier

We received the product as ordered and in good time but we needed this for insurance and we cannot get a tax invoice for Australia. No phone contact in Australia, doesn’t answer email or chat. April 2023

April 17, 2023

Unprompted review

Reply from Auto Lines Australia

Apr 27, 2023

Sorry For That. If possible share ur problem Phone call or Inbox Facebook Page.
https://www.facebook.com/autolines1

Apr 10, 2023

Correct and fast!

Correct item as ordered and fast delivery A+

April 2, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Apr 3, 2023

Superfast shipment.

Superfast shipment.
Website doesn't allow Phone contact.
And after getting Number from white pages Phone was not answered.

March 25, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Apr 3, 2023

Ordered a 0bd meter and was informed…

Ordered a 0bd meter and was informed that it would not provide the functionality that I was after, thumbs up for honesty and integrity

February 23, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Mar 31, 2023

I received the tablet today faster than…

I received the tablet today faster than expected. I was able to configure it without difficulty. Tomorrow I will test my vehicle. It's a good product and the communication with the seller was perfect. THANKS...

March 22, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Mar 27, 2023

Super fast delivery recommended seller

March 19, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Mar 23, 2023

There was a problem with postage and…

There was a problem with postage and they fixed straight away so thank you would deal with again

March 15, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Mar 23, 2023

Really an AliExpress seller

The part I ordered was delivered via the AliExpress system from China. This shop is effectively a drop-ship front for an AliExpress seller. Be aware of that.
However, what was supplied was as described and worked okay. It took a little longer to arrive than expected, but nonetheless did arrive.

March 21, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Mar 17, 2023

No problem with the item purchased but…

No problem with the item purchased but the service level was average at best. The original item was out of stock but I was only notified after placing the order. An alternative was offered and accepted, but this added to already delayed processing and delivery times.

March 16, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Mar 13, 2023

Excellent

Fast efficient delivery.

February 26, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Mar 11, 2023

Poor delivery very upset

February 27, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Sorry For That. If possible share ur problem Phone call or Inbox Facebook Page.
https://www.facebook.com/autolines1

Mar 5, 2023

Sorry

Sorry, I can’t. The parts we needed arrived after we left for a months trip. Ha vent see them yet. I was expecting them a week earlier.

February 23, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Feb 13, 2023

The team answered my questions promptly…

The team answered my questions promptly and gave me the advise I needed. Payment was easy and I was able to track delivery.

January 23, 2023

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Jan 4, 2023

Mine was an online purchase.

Mine was an online purchase.
Auto Lines had an excellent, clear, uncluttered site and a massive range of 'goodies' at sensible prices - and proper purchase and followup.
NIL complaints and WILL buy from you again.

December 23, 2022

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Jan 2, 2023

Fast delivery

Fast delivery, prompt communication

December 12, 2022

Reply from Auto Lines Australia

Apr 27, 2023

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

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