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Automatic Rental Cars Reviews 1

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TrustScore 3 out of 5

3.2

Car Rental Agency
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Company details

  1. Car Rental Agency

Written by the company

Our mission is simple yet vital: to provide travellers with a seamless and enjoyable driving experience in Madeira. Navigating the island’s tricky roads can be a challenge, but fear not! We offer a stress-free car rental experience with an easy booking process, no security deposit or credit card hold, 24/7 customer service, and flexible pick-up/drop-off. Choose from a wide range of new hybrid and automatic vehicles at affordable prices, plus, enjoy free optional add-ons and multiple payment options. Our fleet of brand new automatic cars is here to make your journey a breeze. We prioritise your comfort and safety above all else, offering reliable and powerful vehicles that will put your mind at ease. Our high-quality vehicles come with the latest safety features and full insurance coverage. Our 24/7 roadside assistance and secure booking ensure worry-free rentals. With transparent policies, thorough cleaning, and top-notch maintenance, you can trust us for a safe and comfortable experience.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Refund refused despite immediate cancellation

I booked a car rental and requested cancellation immediately after making the reservation, as I had made a mistake. The rental date was several months away and no service had been used.
Despite this, the company kept 20% of the payment (106€) and refused any refund, even after escalating the request to a manager.
What I find most disappointing is the lack of communication: my booking was cancelled and partially refunded without any prior confirmation, while I was still waiting for their response.
Very rigid policy and poor customer experience. I would not recommend.

April 21, 2026
Unprompted review
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