Automotive Superstore Pty Ltd Reviews 

1,599
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery services and the consistently affordable prices available across a very wide selection of automotive parts. Consumers also find the online ordering process extremely smooth and always appreciate receiving genuinely helpful support from the team when searching for items. Some reviewers were not happy with unexpected delays in shipping or unusually long order processing times that significantly slowed down their urgent vehicle repairs. A few other people also felt that the online website compatibility tools sometimes caused frustrating issues with receiving incorrect components or handling difficult returns.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions on quality and... See more

Order

Consumers find order experiences to be mixed, with differing opinions on the process. While many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great values and competitive costs... See more

Website

Users describe ambiguous interactions with website, showing mixed opinions regarding usability and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(1,599)

205 reviews in the last 12 months

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Rated 1 out of 5 stars

waited 3 weeks for parts after i sent a…

waited 3 weeks for parts after i sent a email chasing them up. received badly packaged box and 1 item i paid for is missing. Aftersales has gone awol. Stay clear as after reading other reviews im not the only one that this has happened to

July 21, 2026
Unprompted review
Rated 1 out of 5 stars

Make sure you pay with paypal

make sure you pay with paypal other wise you have little to no chance of getting a refund. They will just cut and paste the same response every time you ask for an update on a refund

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

I screwed up my online order and went…

I screwed up my online order and went for C&C.
Consultant helped me out sorting out the issue and supply me alternate product at better price. Great customer service. 22.07.26 at Meadowbrook Store.

July 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Order 101069280.

Order 101069280.

Paid on the 2-7-26, Order has not arrived, Have emailed support several times and been told my order is delayed,
I purchased the same item from another supplier and it arrived in 2 days, Won’t be purchasing from you any more.

July 2, 2026
Unprompted review
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Rated 2 out of 5 stars

Tried to pay for orders with paypal and…

Tried to pay for several orders with paypal and transaction failed every time.
Comments were " Something went wrong with your order please try again later"
Reordered using card and the order is still pending over 48 hours later.
I need one of the ordered parts asap.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

When I tried to order initially and got no help when troubles

When I tried to order initially, the system would not progress it. I contacted the help / support desk and got an automated response, saying they would be in touch shortly to remedy. No person (human) or other help was forthcoming. Eventually, only because I needed the parts, I tried again another day and this time it worked with the exact same details.

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Damaged parts 686613

Ordered a head gasket for vehicle.
It was a very slow delivery which was fine until it showed up poorly packed and damaged.
I took photos and emailed the store but received no response.
I then called them and was told they were too busy either stocktake to deal with anything right now.
Subsequent emails ignored.
Why are businesses failing in Australia?
This is why.
Parts suppliers who can’t pack the product they sell then ignore the customer when it’s damaged before arrival.

June 22, 2026
Unprompted review
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Rated 2 out of 5 stars

Slow delivery

Product was fine and a decent price, but took 2 weeks to arrive. Needed the parts in a hurry and based on other feedback expected it to arrive before a long driving trip. Didn't arrive until I got home again!! No option during checkout for express postage - not that it mattered in the end as it wasn't shipped until well after I needed it.

July 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Entitled

Asking for a review before you’ve sent the product and after you already missed dispatched date is pretty entitled.

July 1, 2026
Unprompted review

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