Auto Reisen 🚗 Reviews 13,100

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the vehicles. Many highlight the helpful and friendly staff, along with the ease of the pick-up and drop-off processes. People appreciate the transparency, noting the absence of hidden fees and the inclusion of full insurance at affordable rates. However, some customers also noted occasional issues, such as a car having a slightly smaller trunk than desired or a minor problem with tire pressure. A few people mentioned isolated incidents with staff, describing them as lazy or unfriendly, or experiencing delays with paperwork and key collection.

What people talk about most

Service

Reviewers consistently express satisfaction with the service. Customers frequently highlight the fast,... See more

Price

People report positive experiences with price, consistently finding them competitive and attractive.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Product

Customers consistently note positive experiences with the product. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the good condition of the cars, which are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall, 5*, however, pay a little attention to the air pressure in your tyres. The front tyre was a little low. But I was still able to drive for a week. I apologise, I have no experience with car ma... See more

Rated 5 out of 5 stars

Fast and efficient service, vehicles are well equipped and the type required. Prices very competitive. A relative who also hired with them at the same time as me, had a flat battery problem and the ca... See more

Rated 5 out of 5 stars

Use Autoreisen every time we travel to Lanzarote and can honestly say we never have any issues. Great customer service excellent prices and good quality cars. I had to cancel and rebook after the airl... See more

Rated 5 out of 5 stars

Top Service! You know a company's worth when you have a problem and they solve it, which they did! My husband got severe back problems, couldn't drive anymore and they swiftly helped us with ao the... See more


Company details

  1. Car Rental Agency

Information provided by various external sources

LOS EMAIL DE RESERVAS: reservas@autoreisen.es bookings@autoreisen.es buchungs@autoreisen.es


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

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Rated 5 out of 5 stars

Superb as always!

Superb as always!
We've used AutoReisen for many years, usually at Lanzarote airport.
They offer an excellent, professional and hassle free experience which can't be beaten!

March 30, 2026
Unprompted review
Rated 4 out of 5 stars

Absolutely recommend, but better book your time!

Absolutely recommend, everything was great, but!
When I arrive to pick up the car i faced very long queue for almost 2h, which was unconfortable, especially after over 6h of journey. Of course, that only proves that customers are chosing Auto Reisen over other car rentals arround, which had almost no interest at the same time. However, in my opinion, they could hire a little more people when had more rentals at one time.
Apart from that, everything was absolutely fine, the car was quite new and clean, no problems with anything at all, no additional payments other than in reservation.

April 4, 2026
Rated 5 out of 5 stars

Everything flawless

Everything flawless, so much better than other car hire companies, recommended!! Price is great, staff are friendly, no hard sell, easy returns!

March 13, 2026
Rated 5 out of 5 stars

One of the best car hire companies out there

Been using Autoreisen for 9 years with over 20 occasions of hiring their cars. They are very quick to solve any problem with a hired car. They are extremely flexible when booking and their prices are extremely competitive. In my experience of hiring cars throughout the world, I find Autoreisen to be one of the best.

April 9, 2026

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