Auto World Store Reviews 

12,213
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,020 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including model kits and diecast cars, often highlighting their detail and design. Many appreciate the reasonable pricing, especially for sale items, and the straightforward ordering process. Reviewers frequently commend the fast and secure delivery service, noting that items arrive well-packed and in excellent condition. The company is also highly regarded for its exceptional customer service, promptly resolving issues like manufacturing defects, missing parts, or lost packages by sending replacements or offering refunds without hassle. However, some customers also noted occasional issues with damaged packaging, missing items, or delays in order fulfillment, and a few experienced difficulties with the website or specific product functionality.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the top-quality diecasts and model... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping times and the... See more

Order

Customers consistently note positive experiences with order, highlighting the straightforward and... See more

Quality

Customers had positive experiences with quality, consistently praising the top-quality diecasts and model... See more

Price

Users describe positive interactions with price, with many reviewers finding the prices to be great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order is always right! Excellent sales and free shipping over fifty dollars captures my business! Releasing baby boomer model kits that were only out once before (1960 Chevy wagon) gets my cash ins... See more

Rated 5 out of 5 stars

Dependable online plastic model retailer tops the list. The webstore categories make it easy to shop and checkout. Great customer service and response to inquiries. No long delays with shipping and th... See more

Rated 5 out of 5 stars

Easy website to navigate the many Different Products. Ordering was quick and easy. Products ship fast and arrive in excellent condition sure to great care in packing and shipping. Prices are very re... See more

Rated 5 out of 5 stars

I have made multiple purchases (model kits and diecast cars) from Auto World. Very good products and good service. When a recent model kit had a manufacturing defect, replacement parts were sent out... See more


Company details

  1. #46 of 102 best companies in Hobby Store

Written by the company

Autoworld Store - Your source for diecast, model kits, and slot cars


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(12,213)

1,941 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They made it right!

Everything was packaged nice and made it to me with no damage. There was a little hitch with shipping and inventory but Autoworld did everything they could to make it right. I would definitely recommend the shop to others.

May 27, 2026
Rated 5 out of 5 stars

Delivery is fast only takes about 3 to…

Delivery is fast only takes about 3 to 5 days after I order.prices are resonsible I look for clearance items.thank you for having a nice stock of race cars.diecast an plastic model.s.you.s should sale paint an glue for model.s.i will keep on ordering.

June 1, 2026
Rated 5 out of 5 stars

I love catching a good sale on the slot…

I love catching a good sale on the slot cars, I also like to browse the site for all the other hobbies you offer. I have one concern my last package was not secured like it usually comes box was opened and tampered with. I was very upset about that but over all I enjoy this site.

May 28, 2026
Rated 5 out of 5 stars

Got what I wanted on timely manner

Got what I wanted on timely manner. Pricing is a little high i just purchased 1 model to get it to my house it was over 50 dollars I think that is too much for a plastic model when you could get one In the past for less than 5. 50 dollars is to much. Someone on a budget can't afford it. Hobbylobby at 40% off is the way to go.

May 19, 2026
Rated 5 out of 5 stars

Love all the models you are selling and…

Love all the models you are selling and I think this is the best place to order all your models very dependable on time I would recommend you get all your models from this company to me they are the best thanks again for your great models

May 27, 2026

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