Avacardy 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Wouldn’t recommend this company ordered a card a few weeks ago to be delivered on 17th didn’t arrive till today . Then when it did arrive had wrong cake in, particularly wanted Victoria sponge as thi... See more

Rated 5 out of 5 stars

Really pleased with my cake card, arrived in time for Xmas, I did have concerns because of the Royal Mail strikes so I called Avacardy on 01746599028 & spoke to a lovely lady who gave me the tracking... See more

Rated 5 out of 5 stars

I've recently used this Company for a cake card and was really impressed. They have a good range of cards and you have a great choice of cookies, cakes and sweets. Delivery was by tracked Royal Mai... See more

Rated 5 out of 5 stars

I have ordered 3 times so far for birthdays and each family member who received them absolutely loved them. I ordered cake sweets and were so impressed the cake was amazing!! Great idea for last... See more

Company details

Written by the company

Amazingly good treats in a personalised card. Delivered through the letterbox!


Contact info

All reviews

(82)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like thank avacardy for such a…

I would like thank avacardy for such a fantastic idea. I ordered Halloween cards for my kids and they arrived on the 31st. The cake and sweets were lovely kids loved them. Will definitely be using them again for up coming occasions.

November 3, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered a cake and sweet card a week…

Ordered a cake and sweet card a week before the birthday. It did not arrive on the day or on the day after.
Got a response blaming the post service. So even if you order in plenty of time (which I did), it may not arrive on the day you specify or at all.

October 31, 2020
Unprompted review
Avacardy logo

Reply from Avacardy

This customer only contacted us after leaving such a review, whilst we welcome all feedback we were not given the opportunity to rectify this or even partake in any form of conversation.
Following the review being left, we received a Facebook message from this customer advising her card did not arrive on the specified day. We immediately replied, apologising and confirming this was dispatched 2 days prior to her chosen date (for which we did provide proof of posting), we then went on to advise that we use Royal Mail 1st class who aim for next day delivery and whilst they aim to deliver the next working day due to the current situation (GLOBAL PANDEMIC) they are overrun in some areas at the moment so the post may be slightly delayed, we also immediately offered her a full refund or offered to resend the card. We have tried to remedy this for the customer but unfortunately she has made numerous attempts to comment on multiple social posts to defame the reputation of a new business trying their best to provide a reasonable resolution. We have since found out this lady runs a very small business in the same industry so unfortunately we now believe this to be an attempt to commit libel against a competitor.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look