The flowers were lovely, however they came with chocolate covered strawberries - it was close to 100* outside and when they were dropped off their arrival was not announced, they were just left at the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I tried to change the delivery date twice and it was rejected both times. The process for trying to modify anything with an existing order is very cumbersome and off-putting. I try to only order fro... See more
Flowers were not worth the price. Arrangement was pretty ordinary, not that great. Have bought flowers at walmart that was better. Delivery was good. Driver was very considerate about any special re... See more
Company replied
I saw a picture from the friend I sent the flowers to. The arrangement didn't look as nice as the lower priced photo on the site, I paid for the mid range. Perhaps the arrangement was damaged in the d... See more
Company details
Written by the company
AvasFlowers.net is a trusted nationwide flower delivery service offering beautiful, affordable floral arrangements for every occasion. Whether you're sending birthday wishes, celebrating an anniversary, or expressing sympathy, Avas Flowers makes it easy to deliver fresh flowers and thoughtful gifts to loved ones anywhere in the U.S. We partner with a network of local florists and fulfillment centers to provide same-day and next-day delivery — all backed by dedicated customer support and a satisfaction guarantee. With competitive pricing, a wide selection, and a commitment to quality, Avas Flowers has helped millions of customers send meaningful moments since day one.
Contact info
200 Continental Dr, 19713, Newark, United States
- 855-607-7710
- socialmedia@avasflowers.com
- avasflowers.net
3.2
Average
23K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Everything about the experience was…
Everything about the experience was awful! Bad communication, delayed 2 times. Not notified when they were left at the door no vase. What was delivered was nothing like what I ordered. Color quality everything was terrible!
April 23, 2026
Unprompted review
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Bait & Switch advertising
Your hidden "Service Fee" nearly DOUBLED my purchase price & was not disclosed until I had completed the purchase form & entered my credit card information. It was not mentioned in the online advertisement for the product, thus making the price that WAS stated in the item's advertisement deceptive. THAT advertising practice constitutes "Bait and Switch" advertising which is a CRIME!
July 5, 2026
Unprompted review
I've used ava's flowers a few times…
I've used ava's flowers a few times now. I like that they are a local florist. This arrangement was for my wife's birthday and they were lovely.
April 23, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
Good experience
Good experience. I was able to get a very nice vase of flowers and it was delivered on time and in very nice condition. My friend really appreciated it.
July 6, 2026
Unprompted review
Reply from AvasFlowers
Hello,
Thank you so much for your kind words! We're thrilled to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future. Thanks again for choosing us!
I saw a picture from the friend I sent…
I saw a picture from the friend I sent the flowers to. The arrangement didn't look as nice as the lower priced photo on the site, I paid for the mid range. Perhaps the arrangement was damaged in the delivery. I have been disappointed with flowers, I will choose gift cards in the future.
July 6, 2026
Unprompted review
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Not my first pick but still good
The option that was on the website that I ordered was not available. I do not feel that the substitute options were of the same value. So I felt I overpaid a bit. The flowers that were delivered were delivered on time, were delivered of good quality and we appreciated and enjoyed by the recipients.
April 23, 2026
Unprompted review
The flowers were delivered on time and were beautiful.
The flowers were delivered on time and are beautiful. My mom was thrilled with the gift.
July 6, 2026
Unprompted review
Reply from AvasFlowers
Hi Erica!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
They actually delivered it on time.
They actually delivered it on time.
July 5, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
Very disappointed
Very disappointed! The bouquet delivered looked nothing like the deluxe bouquet ordered. Ordered a light pink/purple low full bouquet for my Sister's 50th Birthday and a bright fiesta bouquet in a tall vase that was definitely not "deluxe" was delivered. Paid for a Birthday Mylar balloon with 2 additional larex balloon. A hideous Congratulations balloon with 1 blue latex balloon was attached. Balloon string was wrapped very messy around the vase. Not curled or trimmed. Pictures available on request.
July 6, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $20 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
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The order was wrong and almost a week…
The order was wrong and almost a week late. I order roses and got soemthing else. And every day I tried to contact someone to fix it no one got back to me.
July 7, 2026
Unprompted review
Great job
The fact it was delivered as agreed to and was not cancelled due to supply issues
July 6, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
Easy to order
Easy to order. Appreciated the follow up that let us know the plant was delivered.
July 6, 2026
Unprompted review
Reply from AvasFlowers
Hello,
Thank you so much for your kind words! We're thrilled to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future. Thanks again for choosing us!
I qualified for same day delivery so I…
I qualified for same day delivery so I purchased. But not really same day or next day. Day 3.
July 4, 2026
Unprompted review
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The flower that was delivered looked 0…
The flower that was delivered looked 0 what I ordered! It was nice but not what I wanted!
July 6, 2026
Unprompted review
Unimpressed
Honestly, I have ordered flowers many times in my life. These flowers were underwhelming. For $160.00 the flowers should've been perfect. They had spots all over them. Clearly they were not super fresh. The following day I looked at the roses at the Stop and Shop next door and they were healthier looking and a third of the price. Not to mention they arrived 10 minutes aftrr the latest delivery time in the window.
Lesson learned.
JP
July 3, 2026
Unprompted review
Did not deliver what was ordered
Did not deliver what was ordered. A $20 bouquet from safeway was 5x bigger and better than the $150 bouquet from avas flowers (upgraded rose bouquet literally only had 4 tiny roses). Ordered box of chocolate but received peant brittle that you would get at a movie theater. A complete bait and switch scam. Customer service to correct these issues was also a scam trying to get me to accept 25% refund. They also lied about they would pick up flowers to give refund.
April 23, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We have reviewed your feedback, and we are sorry about the experience you had. I am taking care of this concern, and we thank you for bringing this to our attention. This doesn't happen every time here at Avas. Our company has been providing top-notch arrangements for our customers’ floral needs for over 30 years that we are in business, and we've delivered tens of thousands of orders per year to our satisfied shoppers all across the US.
As there was an issue with the fulfillment of your order, we have processed a full refund for you.
I apologize for any further inconvenience we may have caused, and would like to Thank You once more for allowing me to assist you and for reaching out to us.
$30 Unexpected Fee and then they delivered grocery store flowers.
The website was easy to use and I found an arrangement that fit my needs for right around $100. However, when I checked out they hit me with a $30 service fee. And then, I found out the flowers were picked up from Safeway (a grocery store). The arrangement was already starting to die and was not that attractive. Very disappointed in this experience and I will be using another florist next time.
July 5, 2026
Unprompted review
Reply from AvasFlowers
Hello,
Thank you for taking the time to share your experience with us. We sincerely apologize that you did not have a wonderful experience and that the quality of the arrangement did not meet your expectations. Your order was fulfilled through one of our local floral affiliates, and while we are glad the flowers were ultimately delivered, we regret that the product quality fell short. We apologize for the disappointment this caused and for entrusting your order to a florist whose work did not reflect the standards we strive to uphold.
Ava’s Flowers has proudly served customers’ floral needs for over 30 years, delivering tens of thousands of orders each year across the United States. While situations like this are not typical, we take them very seriously and use this feedback to improve our partner network and overall service.
Regarding quality and delivery concerns, we follow a 48-hour grace period policy. Within this timeframe, customers may request either a redelivery of a new arrangement of equal or greater value at no additional cost, or an adjustment of the arrangement price based on mutual agreement. A detailed explanation of this policy can be found in our Terms of Service. Although we received your quality feedback outside of this grace period, our goal is always to make our customers happy and to restore confidence in our service.
We would also like to address your concern regarding the service fee. This fee helps ensure the proper care, handling, and processing of each order. Some companies embed these costs directly into the price of their arrangements while also charging a delivery fee. At AVAS, we choose to keep this fee separate so customers can clearly see the full breakdown of charges before completing checkout.
Because the final total depends on factors such as delivery location, delivery date, and applicable taxes, it cannot be calculated until the required information is entered. Throughout Step 1 (Delivery Info) and Step 2 (Billing Info), customers are advised that taxes and fees will be calculated once these details are confirmed. Step 3 (“Review & Place Order”) then displays the full total, including all taxes and fees, before an order can be finalized. A more detailed explanation of our service fee is available in our Terms of Service.
As a gesture of goodwill and our sincere apology, we have issued $20 in reward points to your account associated with the email used for your purchase. These points may be used toward a future order.
We hope this helps clarify your concerns. Please know that we truly value your feedback and would appreciate the opportunity to better serve you in the future. Thank you for allowing us to assist you.
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Delivery went smooth and the ordering…
Delivery went smooth and the ordering process is quick and easy!
July 17, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
The recipient was not home at the time…
The recipient was not home at the time of delivery but Avas Flowers followed up with me and the florist to make sure they were delivered. Success!!
July 6, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
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