The flowers were lovely, however they came with chocolate covered strawberries - it was close to 100* outside and when they were dropped off their arrival was not announced, they were just left at the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I tried to change the delivery date twice and it was rejected both times. The process for trying to modify anything with an existing order is very cumbersome and off-putting. I try to only order fro... See more
Company replied
Flowers were not worth the price. Arrangement was pretty ordinary, not that great. Have bought flowers at walmart that was better. Delivery was good. Driver was very considerate about any special re... See more
Company replied
EDIT: Avas has tried to make good by giving me an unwanted unasked for $20 credit. I am changing my review to 5 stars because I know bad reviews suck for a business and if I get one more email about... See more
Company replied
Company details
Written by the company
AvasFlowers.net is a trusted nationwide flower delivery service offering beautiful, affordable floral arrangements for every occasion. Whether you're sending birthday wishes, celebrating an anniversary, or expressing sympathy, Avas Flowers makes it easy to deliver fresh flowers and thoughtful gifts to loved ones anywhere in the U.S. We partner with a network of local florists and fulfillment centers to provide same-day and next-day delivery — all backed by dedicated customer support and a satisfaction guarantee. With competitive pricing, a wide selection, and a commitment to quality, Avas Flowers has helped millions of customers send meaningful moments since day one.
Contact info
200 Continental Dr, 19713, Newark, United States
- 855-607-7710
- socialmedia@avasflowers.com
- avasflowers.net
3.2
Average
23K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The speedy delivery was great
The speedy delivery was great! My daughter really loved her flowers, the selection was really nice.
July 9, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
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Very easy to use the website and have…
Very easy to use the website and have flowers delivered for a funeral service.
July 11, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
Beautiful flowers
The flower spray was beautiful. Delivered with no problems.
July 10, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
I was extremely disappointed in this…
I was extremely disappointed in this flower delivery . Flowers arrived SO late - maybe almost a week late? They were not what I ordered, and they arrived in terrible condition. A complete flop. I was given a discount, but will still will not use this service again.
April 27, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Great communication
There was an issue that delayed my order, they were very quick to communicate and very informative.
July 9, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
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Unhappy
I had to change my order twice because each time I chose something, they ended up not having the plant I chose. I was assured it would arrive before the funeral service but it didn’t get delivered till the day after the service and it got delivered to their house when all deliveries were supposed to go to the funeral home. It was my first experience using this service and it was a very bad one.
July 7, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Very few Cala lilies on plant
Very few Cala lilies on plant
Requested card not included
July 9, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Not impressed
Wrong kind of flowers. Looked nothing like the picture advertised. Missing balloons with it. Took way longer to get there than expected. Flowers from a grocery store looked better than received and way cheaper. Never again
April 26, 2026
Unprompted review
Reply from AvasFlowers
Hi,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your order did not meet your expectations. We understand how disappointing it is to receive an arrangement that differed from what was advertised, arrived without the balloons you ordered, and was delivered later than expected. We also regret that the overall quality of the flowers left you feeling dissatisfied.
We sincerely apologize for the frustration this experience has caused. While substitutions may occasionally be necessary based on the availability of fresh flowers, we understand that the arrangement should still reflect the overall style, value, and sentiment of what was ordered.
After reviewing your order, we can confirm that we have already processed a partial refund to help address the concerns regarding the product quality. In addition, we have issued a 30% off coupon that can be applied toward a future flower arrangement purchase. We hope this gesture demonstrates our commitment to making things right.
We appreciate you bringing these concerns to our attention, as your feedback helps us improve the quality of our products and services. Again, we sincerely apologize for your experience and appreciate the opportunity to address your concerns.
Ava’s flowers worked hard to deliver on…
Ava’s flowers worked hard to deliver on time
July 20, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
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They did make the delivery
They did make the delivery. Was a little upset I had to switch out the flowers I chose and that the same day delivery turned into the next day delivery. I picked them because I was trying to get it delivered before the recipient left for vacation. They arrived via mail after she left. Thankfully a neighbor took in her mail and was able to get them in water or I would have wasted my money.
July 9, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We have reviewed your feedback, and we are sorry about the experience you had. I am taking care of this concern, and we thank you for bringing this to our attention. This doesn't happen every time here at Avas. Our company has been providing top-notch arrangements for our customers’ floral needs for over 30 years that we are in business, and we've delivered tens of thousands of orders per year to our satisfied shoppers all across the US.
Since there was an issue with the fulfillment of the order, a partial refund was previously provided. We hope this gesture goes some way towards making up for our mistake, and we appreciate your patience and understanding.
I apologize for any further inconvenience we may have caused. Please feel free to re-evaluate your rating with our services. Thank you for allowing us to assist you.
Quick and easy to order online
Quick and easy to order online. Flowers arrive early in the day and looked beautiful.
July 8, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
High levels of kindness
After the flowers that I had ordered were out of stock day if they graciously let me pick something else, and had them delivered right on time. Very nice of them.
April 26, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
My sister loved the flowers and that’s…
My sister loved the flowers and that’s what matters most. Thank you
July 9, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
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The flowers were not fresh
The flowers were not fresh.
The website does not clearly include a number to call, if dissatisfied. When I called back the following week, they told me it was too late to resend the flowers because it was past 48 hours.
May 11, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
No personal contact
As I was ordering the flowers from new Zealand I wanted to personally communicate with someone. There were no options to do so. I found the Q n A section unhelpful. And...sadly lacked good customer service .
July 6, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $20 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
My order was not received by intended…
My order was not received by intended recipient. :(
July 9, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Only part of the order was received and…
Only part of the order was received and the flowers were half dead
April 23, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
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It was very easy to navigate the…
It was very easy to navigate the system. The flowers I ordered were delivered on time.
July 14, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you for your support and kind words! We’re so happy you had a great experience and look forward to helping with your future floral needs.
The flowers were not at all what I…
The flowers were not at all what I asked for in regard to size. I even upsized and paid extra fees and received an arrangement that looked like it came from a grocery store not professionals.
July 9, 2026
Unprompted review
Reply from AvasFlowers
Hi
I would like to take this time to apologize that you did not have a wonderful experience here with us. As a company, we strive to provide excellent quality and service. Our guarantee is our commitment to our customers, which we believe helps create long term long-internships. The design shown on the website is one-dimensional, which is used to depict what the color scheme of the flowers will look like together and that the actual flowers delivered are designed in an all-around they can be seen from all sides and not one-sided flat arrangement. The picture is a depiction of an arrangement we will make as similar as possible, with the same look and feel.
To make up for the inconvenience, I will credit your account with $20 worth of reward points associated with the email used for your purchase.
Please feel free to re-evaluate your rating with our services. Thank you for allowing us to assist you.
Absolute crap show
Absolute crap show. Misleading company wasted almost $100 on flowers from Safeway.
July 15, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
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