The flowers were lovely, however they came with chocolate covered strawberries - it was close to 100* outside and when they were dropped off their arrival was not announced, they were just left at the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I tried to change the delivery date twice and it was rejected both times. The process for trying to modify anything with an existing order is very cumbersome and off-putting. I try to only order fro... See more
Flowers were not worth the price. Arrangement was pretty ordinary, not that great. Have bought flowers at walmart that was better. Delivery was good. Driver was very considerate about any special re... See more
Company replied
I saw a picture from the friend I sent the flowers to. The arrangement didn't look as nice as the lower priced photo on the site, I paid for the mid range. Perhaps the arrangement was damaged in the d... See more
Company details
Written by the company
AvasFlowers.net is a trusted nationwide flower delivery service offering beautiful, affordable floral arrangements for every occasion. Whether you're sending birthday wishes, celebrating an anniversary, or expressing sympathy, Avas Flowers makes it easy to deliver fresh flowers and thoughtful gifts to loved ones anywhere in the U.S. We partner with a network of local florists and fulfillment centers to provide same-day and next-day delivery — all backed by dedicated customer support and a satisfaction guarantee. With competitive pricing, a wide selection, and a commitment to quality, Avas Flowers has helped millions of customers send meaningful moments since day one.
Contact info
200 Continental Dr, 19713, Newark, United States
- 855-607-7710
- socialmedia@avasflowers.com
- avasflowers.net
3.2
Average
23K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not the correct flowers were sent.
April 23, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We have reviewed your feedback, and we are sorry about the experience you had. I am taking care of this concern, and we thank you for bringing this to our attention. This doesn't happen every time here at Avas. Our company has been providing top-notch arrangements for our customers’ floral needs for over 30 years that we are in business, and we've delivered tens of thousands of orders per year to our satisfied shoppers all across the US.
Since there was an issue with the fulfillment of the order, a partial refund was previously provided. We hope this gesture goes some way towards making up for our mistake, and we appreciate your patience and understanding.
I apologize for any further inconvenience we may have caused. Please feel free to re-evaluate your rating with our services. Thank you for allowing us to assist you.
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Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
Strawberry Melt
The strawberry's were melted and the flowers looked dried up, but they did recover enough to be nice.
July 16, 2026
Unprompted review
They couldn't fill the selection I had…
They couldn't fill the selection I had made so they made some swaps. What arrived looked like someone grabbed a few $5 bouquets from the grocery store and threw them in a vase.
April 23, 2026
Unprompted review
First and last
First, what I wanted was "not in stock"; 2nd In trying to complete the order, had to play phone tag with calls and trying to return them; the only number I could find resulted in EXTREMELY long hold times (>15min). I will Know better than to order from Avas again.
April 13, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $20 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
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Wonderful Flower Shop!
Easy to use website, the flowers I chose for my friend were so beautiful. Exactly what I wanted. She was absolutely delighted.
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
Great experience
Had another floral company cancel on me last minute. Found AvasFlowers online and the flowers were delivered less than 3 hours after I purchased. Beautiful flowers, easy purchase
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
Stay away
Stay away from this company. I ordered an arrangement for my mom’s bday paid a 137 for a large deluxe item that was embarrassing to give to my mom! 5.99 for a balloon that was never delivered either, what a waste of time and money, so disappointing. Never again!
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hi,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your mother's birthday arrangement did not meet your expectations and understand how disappointing it must have been, especially for such a meaningful occasion. We also sincerely apologize that the balloon you ordered was not included with the delivery.
After reviewing your order, we have processed a partial refund for the missing balloon add-on. And our sincere apology for your overall experience, we have also processed a 10% refund of the arrangement price.
We understand that this experience fell short of the level of service we strive to provide, and your comments have been shared with our fulfillment team to help prevent similar issues in the future.
We sincerely appreciate your feedback and regret that we were unable to provide the experience you expected. Thank you for giving us the opportunity to address your concerns.
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
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Please save yourself the grief…
Received the most horrid peonies I have ever seen. Customer service sucked horribly. No one directly reached out to me to rectify the issue. DO NOT order from this company. Waste of money. I was so embarrassed by the condition that these flowers arrived in. Never again. I should have believed all the other reviews that stated this website was fraudulent.
And had the audacity to offer me a $10 credit as if I’d ever order flowers from them again. A $10 credit will not make up for the money WASTED. 60 something dollars wasted on ABSOLUTE RUBBISH.
July 7, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $10 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
The flowers arrived and they were very…
The flowers arrived and they were very lovely however, I also ordered two big balloons for her birthday and they never showed up with the flowers or even after.
April 24, 2026
Unprompted review
Reply from AvasFlowers
Hi
Thank you for sharing your feedback, we truly appreciate you taking the time to reach out.
To help us look into this matter promptly, we've sent a request for some additional details (your full name, email address, phone number, and order information). Once we receive your response, we’ll be able to assist you further and work toward a resolution.
We appreciate your patience and look forward to resolving this for you.
Delivery was on time and the flowers…
Delivery was on time and the flowers were beautiful.
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hello
We appreciate the feedback. We hope to help you with your floral needs in the future.
Thank you so much for reaching out and letting us help you
They were delivered 22 days early
July 2, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
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Awful experience. Flowers received not the flowers ordered,
The flowers I received didn't look anything like I ordered. The person who delivered them didn't speak english. I refused the flowers and called the 800 number and told them to correct the order and re-deliver. The flowers they brought the second time were also not the ones I ordered but I took them anyway realizing I wasn't going to get what I ordered, An awful experience.
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $20 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
I think I already answered this
I think I already answered this. My friend was thrilled with the flowers. Many thanks.
July 5, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
Thank you for such prompt service
Thank you for such prompt service! They are beautiful!
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
If I could give them NEGATIVE 10 !!!
If I could give them NEGATIVE 10 !!!! I would love that option. I ordered a beautiful sweetest surprise pastel bouquet in large for my mom‘s birthday, given that I’m out of state ordered on line
When the flowers were delivered they were nothing close to what is advertised on line. It was literally four flowers put together in a small, extremely small vase.
Don’t waste your time and don’t disappoint yourself. This boutique is a scam and if there was a way to upload the pictures, I would definitely do that, but that’s not even an option because they’re going to scam you.
Even if they refunded my full order or with the current $20 credit they offer I would never buy again, nor do I recommend anyone to purchase from this business.
May 31, 2026
Unprompted review
Reply from AvasFlowers
Hi
I would like to take this time to apologize that you did not have a wonderful experience here with us. As a company, we strive to provide excellent quality and service. Our guarantee is our commitment to our customers, which we believe helps create long term long-internships. The design shown on the website is one-dimensional, which is used to depict what the color scheme of the flowers will look like together and that the actual flowers delivered are designed in an all-around they can be seen from all sides and not one-sided flat arrangement. The picture is a depiction of an arrangement we will make as similar as possible, with the same look and feel.
To make up for the inconvenience, I will credit your account with $20 worth of reward points associated with the email used for your purchase.
Please feel free to re-evaluate your rating with our services. Thank you for allowing us to assist you.
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Reliable and lovely
Easy to find as a florist outside of my area, delivered lovely flowers on time!
July 2, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
I dont live around there and my mom was…
I dont live around there and my mom was vacationing in their area so I found them on Google and thank God it was legit. I heard the flowers were beautiful and they arrived at a good time and it was same day delivery.
July 3, 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
I've got scammed $116 they never…
I've got scammed $116 they never delivered for my daughters birthday.
June 13, 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
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