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Rated 5 out of 5 stars

I have used the services of Avenue Heating again this year due to the excellent service last year. Chas came to service the boiler and Ellis fitted a new one, both very professional very nice guys pro... See more

Rated 4 out of 5 stars

I phoned in the morning and Jack arrived within the hour. He found the problem and agreed he could return the following week and replace what was necessary. He was efficient, helpful and very pleasant... See more

Rated 5 out of 5 stars

Five stars service, highly recommended. Winston and his team did an excellent job this weekend at St Joseph's Hospice in Hackney. They replaced the old radiators. They arrived on time, they were p... See more

Rated 5 out of 5 stars

We have 3 showers and were unable to obtain any cold water from any of them. A firm we found from the internet visited and said we needed either new pipes (cost £2800 plus VAT) but suggested we h... See more

Company details

  1. Gas Installation Service

Information provided by various external sources

-Boiler repairs & installations -Power flushes -Gas Certificates -Smart heating controls -Radiators & valves -Hot water cylinder installations -General plumbing & maintenance


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional exceptional service

I’d had two plumbers quote me for a new boiler pump but hadn’t got back to me about booking in by which time the boiler had stopped heating and hot water altogether. Contacted Avenue Heating, Winston called me within half an hour of my enquiry and diagnosed over the phone….we’d left the tap on to fill it up and just needed the tap turning off and the radiator bleeding to get rid of the excess water. Saved us a fortune as nothing needed replacing!

Have booked for a boiler service now and underfloor heating quote. Highly recommended for service alone

January 6, 2022
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Rated 5 out of 5 stars

Highly professional company

From initial quotation to doing the job of replacing my boiler I have been impressed by the companies professionalism. Winston, the guys who did the installation, and the office staff have all been courteous, friendly and efficient. I will certainly use their services again.

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend …

Texted Winston Sunday evening when my elderly mother had a leaking tap and all sorted Monday first thing. Kind considerate and incredibly efficient. Would always recommend him and his team So great to have a plumber you can trust - and turns up!!!!

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly team and excellent quality service

Winston and his team have always been on hand to help with any of my plumbing/heating issues and they try their best to accommodate last minute emergencies. They are very knowledgeable and the quality of their work is outstanding. Highly recommend this amazing team!

August 21, 2021
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Rated 5 out of 5 stars

Excellent service

I used Avenue Heating to replace our hot water cylinder
They did a great job and Winston is a really nice guy
I will only use them in the future

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, able to replace a really old boiler, swift response job was done in a day as they sent two heating engineers. Would highly recommend!

July 17, 2021
Unprompted review
Rated 5 out of 5 stars

I couldn’t be more happy with Avenue…

I couldn’t be more happy with Avenue heating . I had issues with my boiler for whole month and British Gas was useless and didn’t fix the problem. Winston was very professional and managed to understand the issue within minutes. I’ll definitely contact them again for any future problems.
Superb service. Thanks

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Winston highly…

I can’t recommend Winston highly enough. I’ve just called him at 10pm on a Saturday evening due to issues with our boiler; he’s talked me through possible solutions (and talked me out of an expensive weekend callback). On previous occasions he has gone out of his way to help with intermittent faults, checking in with us unprompted to make sure everything is ok. Thank you!

June 5, 2021
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Rated 5 out of 5 stars

Best customer service we've received in a long time

Just received astonishingly great service from Avenue Heating. Our old boiler needed an expensive part to resurrect it - decided to cut our losses and replace - Winston and his team had a new system installed by 7pm the very next day. Incredibly nice guys, nothing too much trouble and totally straightforward to deal with. So thankful for exactly the kind of responsiveness you wish for when you suddenly find yourself without heating and hot water!

May 17, 2021
Unprompted review
Rated 5 out of 5 stars

I recently used these guys after a…

I recently used these guys after a boiler tripping the electricity out. They came round, sorted the problem, were quick, co-opeerative, and clear in their communication. They also offered to do other jobs once this was sorted as we'd paid by the hour and they fixed a tricky tap. I would 100% use them again and think Winston is great at his job/.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

Gas Fire and Boiler Service

We had a gas fire and boiler service. From start to finish, we received an excellent service from Winston and his team. I liked that we were given an approx. time that engineer was going to come and the name of the engineer. Lee did a thorough service of both gas fire and boiler. Also pointed out major fault and supplied photos to myself of faulty boiler as I was not on site at time of service, but received feedback from Tenant. Price was very fair and liked that you were able to pay by BACs.

February 10, 2021
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Rated 5 out of 5 stars

Excellent Service

I got hold of Winston through another recommendation and had a brief conversation where he took all the details and in 5 minutes came back with a quote and explained exactly what would need to be done. I asked for a timeframe and when he said tomorrow the job will be done I thought this is way too good to be true.

What I can say is that this is by far the best service and experience I have received and would highly recommend Winston and Avenue Heating.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

I spent ages searching for companies in…

I spent ages searching for companies in the St Albans area who could help with my under-floor heating probelm. I called lots of companies who were could not help. I sent emails that were not answered. I called Avenue Heating and spoke to Winston who said this is what we do day in and day out. After a couple of visits, he sorted it out. He came when he said he would and was a delight to deal with. Would highly recommend them to anyone.

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

A stellar performance

We were impressed by the efficiency, professionalism and knowledge of the team. Had our old vented system removed (water tank from the loft, cylinder from airing cupboard, boiler from utility room) and a new unvented system installed (Vaillant boiler, Megaflo cylinder, lots of new piping - water and gas). Very happy with both the process and the end result. Thank you Winston, Ben and co.

October 20, 2020
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Rated 5 out of 5 stars

Many thanks to Avenue Heating

Many thanks to Avenue Heating for saving the day. With two hours to go before getting in a taxi to the airport for our flight in February our boiler decided to spring a leak.Winston took my call and talked me through the emergency. While we were away he came in and did the repairs and put in replacement parts, all the time keeping us up to date half way across the world with messages and videos.Back home to lock down but a fully working boiler.Would highly recommend.

May 24, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely UNBEATABLE service!!

Absolutely UNBEATABLE service!!
New boiler installed in a day, no fuss, no mess. Has worked perfectly from day one.

Reliable, professional, friendly, honest and very reasonably priced.
Highly recommended!

April 14, 2020
Unprompted review
Rated 5 out of 5 stars

Hampstead Plumbing - Avenue Heating

Winston has been extremely helpful for sorting out the issues in a newly development block. Even during difficult & extreme situation he was able to work around the block to get the flat functioning. He is fully committed and shows extreme passion in fixing things. Many thanks Winston - really appreciate all of your help

April 7, 2020
Unprompted review

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