Avesmarine Ltd Reviews 

Alan phoned me to help me on a Saturday evening in fiji which was a total surprise
Hevgave me excellent advice and followed up with diagrams and step by step setup information
I believe that to be excellent service
Thank you Alan

One of the best purchase experiences one could imagine. Alan literally went the extra mile for us to make sure our products would be delivered in time before going offshore.

A 100% recommend to everyone looking for ONWA or related navigational products. Definitely an address for future purchases.

Just write this in an email to Alan at AVES Marine had my ONWA KP39A returned next day and got a just out of warranty agreement from ONWA:

Fantastic news and fantastic service.
I was amazed to come home to a familiar box this evening. I have no idea how such a fault occurred but I am impressed by the result. I will get it fitted and tested on Saturday.
So, many thanks to your good selves
and to ONWA for doing this for me. I shall take it personally and inform my club and other boating buddies.
Every success to you and ONWA.
Kind regards

Alan has been so incredibly helpful. We arrived in Greece with a so called refurbished RayMarine E80. But it did not work.

So we purchased an ONWA KP1299 plotter and AIS, which Alan shipped to our Marina here on the Greek island of Lesvos.

We saved on UK VAT as it was an export item. But of course then had to pay Greek VAT and DHL charges.

Most importantly though is that the plotter is now installed and working

Having purchased an Onwa pilot package from another company, I found I needed a motor switch to operate my pump, Alan provided this at a competetive price and great delivery.
Alan provided me with assistance in making the system work and I cant thank him enough, having had boats for fifty years, it is refreshing to find an electronics firm who are both efficient and caring!

Quick delivery and advice and support from a real person!

We had sailed to Ireland and anchored when our plotter failed as were waiting to cross Biscay. Alan arranged delivery of a new plotter to a local hotel, pre input all our AIS details and sent a very comprehensive fitting kit. The plotter functions very well. We are extremely impressed.

Helpful and friendly advice from someone who knows and uses at sea the product he sells.
Great price

I have been using Avesmarine in a professional and personal capacity for well over 5 year's now and I have nothing but praise for the company it's products and after sales service.
I have recently purchased the outstandingly good latest Onwa KM12X 12" plotter sounder which I can highly recommend as it is bursting with the latest technology which Alan @ Avesmarine will only be to happy to explain in great detail for you.
Thank you again Aves for your assistance and support over the year's.
Captain G.Collins

Excellent advice and delivery, products excellent value for money.

Really helpful support team with some questions I had about a product. My queries were answered concisely and products dispatched quickly.

Awesome customer service and attention to detail. The product - chartplotter with ais- is working well.

Recently bought the KP-27A as I was looking for an AIS transmitter. Pre sales correspondence was excellent and email replies very speedy.
Item was set up with my boat details, which saved a lot of time, before dispatch.
Had a couple of installation set up queries which were efficiently dealt with over the phone.
All in all, an excellent buying experience and service. Thank you.

Very quick delivery

Easy to order on website, fast dispatch and delivery. Great customer service from your guy (Alan?) who exchanged a wrongly ordered part - My fault not you!!
Great service, thank you

I had a problem connecting my Onwa KP27A via NMEA 2k to another plotter. Alan was absolutely fantastic with his support! As well as being calm and informative he even set up a bench test to help me through the problem. Even when the Onea was unlikely to be the problem he was still happy to help triage the problem. In the end it was a user installation error not the Onwa. But still Alan wanted to hear what was the cause and to understanding the problem rather than worrying about the Onwa being the problem. I can’t thank him enough for his wonderful service!!

Engaging and active customer service. added value and assurance by setting up and testing the AIS Chartplotter.

I've known Aves Marine for 2-3 years now. Purchased a number of Onwa products from him. What made me choose Onwa, a relatively unknown manufacturer in Europe often wrongly considered low cost & unreliable, was Aves Marine's competence and customer first attitude. Whenever I have needed assistance or advice, Alan (Aves Marine) has responded promptly. These days you seldom get that service level from any dealer anywhere in the UK.

Onwa products are turning out to be as good and reliable as the good old Autohelm made in Fareham in the 80s and 90s, at a fraction of the cost of Raymarine, Navico, Furuno or Garmin (all manufactured and assembled in the same factories in Asia these days). On top of that add a guy watching your back when you need him. It's a no brainer to me.

Your website was informative and clear. Your recommendations were authoritative.
Your ordering process was simple and your delivery as promised.
Thank you