Avesmarine Ltd Reviews 

128
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Alan phoned me to help me on a Saturday evening in fiji which was a total surprise Hevgave me excellent advice and followed up with diagrams and step by step setup information I believe that to b... See more

Rated 5 out of 5 stars

Locally I NL bought A KP-39, after 2 year the Warning screen remained on. Local supper could not help. ONWA Taiwan advised to contact Avesmarine UK. I obtained great support from Alan with detailed i... See more

Company replied

Rated 5 out of 5 stars

I bought a KP39 from Aves Marine to fit in my bunk on a 55ft trawler several years ago , Alan supplied a longer than usual heavier coax extension for the aerial, with this it still receives full sa... See more

Company replied

Rated 5 out of 5 stars

Why can’t all companies be as helpful as Aves Marine and Onwa. During the 2 1/2 year ownership of my KP708 they have helped with showing me how to transfer WPs and Routes from Navionics to the plot... See more

Company replied

Company details

  1. Sailing Store

Written by the company

Aves Marine is authorised by Onwa Marine Electronics to sell its products in the UK and Europe. We are an approved UK re-seller and Distributor providing sales and support. We have been selling Onwa products since 2014 and our experience of Onwa products is probably greater than any other company operating in the UK. We hold a large stock of Onwa spares although we rarely need them as the product is superbly reliable. Onwa produce a large range of marine electronic navigation aids at affordable prices. Products include: multi-function chart plotters with Class B+ AIS transceivers, fish-finder/sounders, auto-pilots and professional grade radar. All new products have a 24 month warranty and all have CE and EU approval. All sales and service is carried out by AVES Marine in our premises in the ancient Tower of Udstonhead (circa 1605) in Strathaven Scotland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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4.9

All reviews

(128)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, over and above expectation. Would purchase from them in a heartbeat

September 8, 2021
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Reply from Avesmarine Ltd

Thank you Eric, good to know that you are pleased.

Alan

Rated 5 out of 5 stars

Alan at Aves Marine is great to deal with…

Alan at Aves Marine is great to deal with, providing a good product at a very reasonable price; also very helpful & courteous when dealing with enquiries.
Thoroughly recommend this Company.

September 6, 2021
Unprompted review
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Reply from Avesmarine Ltd

Thank you so much for the lovely review Iain.

Alan

Rated 5 out of 5 stars

Why can’t all companies be as helpful…

Why can’t all companies be as helpful as Aves Marine and Onwa.
During the 2 1/2 year ownership of my KP708 they have helped with showing me how to transfer WPs and Routes from Navionics to the plotter which has proved invaluable.
Additionally an out of warranty repair was performed by Alan of AVES not only free of charge, but within 4 days!!
Highly recommended!

August 23, 2021
Unprompted review
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Reply from Avesmarine Ltd

Thanks Andy, glad to be able to help.

Alan

Rated 5 out of 5 stars

Onwa KP39

I bought a KP39 from Aves Marine to fit in my bunk on a 55ft trawler several years ago , Alan supplied a longer than usual heavier coax extension for the aerial, with this it still receives full satellite signal , recently it required an update which Alan did free of charge and returned the unit promptly .
Thanks Alan , fantastic peace of mind anchored in a January gale here on the West Coast .
John.

August 10, 2021
Unprompted review
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Reply from Avesmarine Ltd

Thank you John, I am glad to have been able to help.

Alan

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Rated 5 out of 5 stars

Searching for help ONWA KP 38 KDX pc software

I reached out to Alan after finding his e-mailadres on a forum discussion which took place in 2008. Didn't really expect an answer but within 5 minutes I got a reply and a link to the software I was searching for. Thanks!

August 10, 2021
Unprompted review
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Reply from Avesmarine Ltd

My pleasure Erik, glad I was able to help. Thank you for your kind review.

Alan

Rated 5 out of 5 stars

Very good service

Very helpful company and easy to deal with. Soon had my new chart plotter cable in a few days

August 4, 2021
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Reply from Avesmarine Ltd

Thank you Tracy, appreciate your review.

Alan
AVES Marine Ltd

Rated 5 out of 5 stars

Bought a KP39 3 years ago and received…

Bought a KP39 3 years ago and received excellent back up on the operation at the time. It recently developed a fault, contacted Alan who quickly sorted it at no charge. Excellent product and service.
Also, He always calls back when he says he is going to.

July 30, 2021
Unprompted review
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Reply from Avesmarine Ltd

Thank you Gerry for your kind words. I am very glad that I could help when your KP39 developed a problem.

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Rated 5 out of 5 stars

Issue with KP-39 bought in NL.

Locally I NL bought A KP-39, after 2 year the Warning screen remained on. Local supper could not help. ONWA Taiwan advised to contact Avesmarine UK.
I obtained great support from Alan with detailed instructions how to replace the internal SD card (what the troublemaker) and a K2-EUD chart. Great service now is the KP-39 operating again thanks to Alan Vick.

April 28, 2021
Unprompted review
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Reply from Avesmarine Ltd

Thank you Ron, I am glad that we were able to help with your KP39 problem.

Alan

Rated 5 out of 5 stars

Outstanding service

Sales, communication, after sales & service from this company is a joy to behold.
If you find better you done well. Alan is outstanding.
KP708-A & accessories

March 30, 2021
Unprompted review
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Reply from Avesmarine Ltd

I much appreciate your review Roy - made my day!

Rated 5 out of 5 stars

Our company in Lagos

Our company in Lagos, Nigeria had recently bought an ONWA GPS plotter/fish finder and we had some technical challenges that needed the suppliers support. All nigerian lines were not picking so on the off chance i phoned Avesmarine.

Even though They were not the original supplier, Alan Vick could not have been more helpful. I am always proud to be british and Nigerian staff with me on the call couldn't believe that someone, with no immediate benefit to themselves, would go out of his way to help us. Alan, your help was indeed of tremendous help and a great reflection of your company and the dedicated service provider you are. Many thanks, Richard

December 20, 2020
Unprompted review
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Reply from Avesmarine Ltd

Thank you Richard, I am very glad to have been able to help.

Rated 5 out of 5 stars

Alan spent a considerable amount of…

Alan spent a considerable amount of time sending me email to guide me through the K-chart download process. These were required to help with navigation for homeward voyage from Mexico to NZ. Alan provided links to download the charts, with recommendations as to which would be the best choice. My unit was not purchased from Aves Marine and Alan’s assistance was given free charge. This demonstrates a very high level of professionalism and commitment to the products he markets. An excellent service!

November 4, 2020
Unprompted review
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Reply from Avesmarine Ltd

Thank you Martin, it was my pleasure to have been able to help.

I wish you kind winds and calm seas on your journey to new Zealand.

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Rated 5 out of 5 stars

Onwa KP39A

I purchased an ONWA KP39 A with built in AIS off Alan, excellent value for money and top service. I had a few questions about setting up and Alan came back to me promptly, good old fashioned service and a top man. would definitely purchase from him again.

October 27, 2020
Unprompted review
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Reply from Avesmarine Ltd

Thank you David, your review is much appreciated.

Rated 5 out of 5 stars

First class service with honours

First class service, Its hard to find the words to express how impressed I was. Alans instructions for his product were so clear and prepared in the clearest detail that left no room for error. .The delivery seemed to be on my doorstep 5 mins after ordering it .WOW what a service..

September 16, 2020
Unprompted review
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Reply from Avesmarine Ltd

Wow, what a review! Thank you so much; it is very gratifying to know that the extra effort that we try to put into every sale has been appreciated.

Alan

Rated 5 out of 5 stars

Great service and great piece of kit.

I was looking primarily for AIS then came across the Onwa KP39A. It looked perfect as it would provide a back up plotter as well as the AIS I wanted. I exchanged messages with Alan who explained perfectly what the equipment could do and was capable of. I decided to go ahead and purchase and Alan entered all details in for me before the system arrived. Great communication throughout, great service and decent piece of kit at a reasonable price. It's now my main plotter and my Lowrance is back up.
Highly recommend Aves Marine.

August 9, 2020
Unprompted review
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Reply from Avesmarine Ltd

Thanks Shane, really appreciate your comments.

Alan

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