Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order the product I wanted and couldn’t find on the high street, probably because it has been discontinued. Delivered very quickly, well-packaged, great service
Company replied
Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more
I wanted an item that was out of stock. They informed me when it was back in stock and I was able to order it easily through the website. I have used this website before and was really pleased with t... See more
Company details
- Pharmacy
- Drug Store
- Health and Beauty Shop
- Online Pharmacy
- Online Prescription Medication Vendor
- Weight Loss Service
Written by the company
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
AYP Healthcare
Written by the company
- Free Delivery on orders over £40
Discover the AYP Healthcare Online Clinic
Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.
Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home.
Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare.
From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple.
Visit AYP Healthcare today and explore our Online Clinic.
Contact info
160-164 Lancaster Road North, PR1 2PZ, Preston, United Kingdom
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
Online Doctor & Pharmacy
4.0
Great
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent experience
Excellent experience, great service to get your order done & paid. The website is easy to use & has a good variety. Their communication is very good - I knew what was happening. The dispatch & delivery service was excellent & I had communication keeping me updated.
August 6, 2026
Reply from AYP Healthcare
Thank you for choosing AYP Healthcare. We really appreciate the 5 stars!
the process for claiming back from the…
the process for for ordering is so easy and straightforward. service is second to none. thank you
July 23, 2026
Reply from AYP Healthcare
Thank you for choosing AYP Healthcare. We really appreciate the 5 stars!
Order was dispatched and delivered…
Order was dispatched and delivered quickly- excellent service
August 5, 2026
Reply from AYP Healthcare
Thank you for choosing AYP Healthcare. We really appreciate the 5 stars!
Very helpful company..Fast service
August 5, 2026
Reply from AYP Healthcare
Thanks for the 5 stars! We hope to see you again soon.
Quick and easy to order
Quick and easy to order. Fast delivery. Excellent service from this online retailer
August 5, 2026
Reply from AYP Healthcare
Thank you for your lovely feedback. We’re glad we could help!
Reply from AYP Healthcare
Really pleased to hear this. Thank you for your review!
Reply from AYP Healthcare
Thanks so much! Your feedback means a lot to our team.
Reply from AYP Healthcare
Thank you for the great review and for choosing us!
Reply from AYP Healthcare
We appreciate your feedback and are delighted you were happy with your order.
Wrong item sent
Wrong item sent, am in process of returning item and awaiting correct one.
August 4, 2026
Reply from AYP Healthcare
We’re sorry that you received the wrong item and for the inconvenience caused. Thank you for returning it to us, we’ll do our best to ensure the correct item is sent out to you as quickly as possible.
Did not work for me
July 28, 2026
Reply from AYP Healthcare
Thank you for your feedback. We’re sorry to hear the product didn’t meet your expectations. If you’d like any further advice or support, please feel free to contact our team and we’ll be happy to help.
I was sent the wrong item
August 3, 2026
Reply from AYP Healthcare
We’re sorry to hear that you received the wrong item. Please contact our customer service team with your order details so we can look into this and get it resolved for you as quickly as possible.
Reply from AYP Healthcare
Thanks for your support! We’re really glad everything went smoothly.
Refund not received after 11 days now what should I do? I ordered 2 items on the 27th July and…
I ordered 2 items on the 27th July and I did'nt receive a dispatch note or a delivery date for 8 days. I emailed them to enquire about the delivery date, their reply was that they have a backlog and if do'nt want to wait I could request cancellation and Refund which I did on the 3rd August. It's 8 days now since the cancellation and REUND wax issued and
I have'nt received the REFUND. I wrote to them again yesterday and again I received the same answer that a REFUND was made and I have to wait for 3-5 days despite the fact that i have made them aware that it's now 8 days after their REFUND was made. I suspect that a cancellation was made without issuing a Refund. I am going to wait for another week and if a Refund is not received I will take a legal action. Very disappointed and will never use again.
August 3, 2026
Unprompted review
Reply from AYP Healthcare
We’re very sorry for the delay with your order and, more importantly, for the continued uncertainty around your refund. We completely understand your frustration after being advised that the refund had been processed but still not seeing the funds returned.
This clearly needs to be reviewed properly rather than simply providing the same response again. Please contact our customer service team with your order details so we can investigate the refund status as a priority and confirm exactly what has happened.
We sincerely apologise for the inconvenience and disappointment caused.
Reply from AYP Healthcare
Thank you for the 5-star rating. It’s very much appreciated!
Excellent service
August 3, 2026
Reply from AYP Healthcare
Great to hear you had a positive experience with AYP Healthcare. Thank you!
not delivered to me although royal…
not delivered to me although royal mail delivered to another address
had to order again from another company
July 31, 2026
Reply from AYP Healthcare
We’re really sorry to hear this. It’s extremely frustrating to have an order marked as delivered when it has actually been delivered to the wrong address, especially when you then had to order elsewhere. We completely understand your disappointment and appreciate you taking the time to leave your feedback.
Delivery not even despatched 2 weeks…
Delivery not even despatched 2 weeks after order.
August 7, 2026
Unprompted review
Reply from AYP Healthcare
We’re really sorry your order was still not dispatched after two weeks. We understand how disappointing and frustrating that must have been, and we apologise for the delay and inconvenience caused.
Reply from AYP Healthcare
Thanks for taking the time to leave us a 5-star review! It’s great to hear that you were happy with your experience. We really appreciate your support.
Reply from AYP Healthcare
Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.
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