AYP Healthcare Reviews 

27,899
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,355 reviews, reviewers had a great experience with this company. People frequently praise the straightforward online ordering process, mentioning that the website is simple to navigate and offers very competitive pricing. Consumers also highlight that products arrive well-packaged, and they appreciate the swift delivery services provided for their healthcare needs. However, some customers also noted issues with receiving incorrect items or missing components in their shipments. A few other people also felt that delivery could be significantly delayed on occasion, and that customer communication was sometimes lacking when resolving problems. Reviewers occasionally experienced frustrating administrative hurdles that required extra effort to sort out.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting efficient dispatch rates and prompt... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. Many... See more

Product

Customers had positive experiences with product, highlighting that items are competitively priced, effective,... See more

Service

Consumers find service to be positive, highlighting prompt delivery and good communication. Reviewers... See more

Price

Users describe positive interactions with price, frequently highlighting that products are competitively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more

Company replied

Rated 5 out of 5 stars

Easy to order the product I wanted and couldn’t find on the high street, probably because it has been discontinued. Delivered very quickly, well-packaged, great service

Company replied

Rated 5 out of 5 stars

Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more

Rated 5 out of 5 stars

I wanted an item that was out of stock. They informed me when it was back in stock and I was able to order it easily through the website. I have used this website before and was really pleased with t... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Health and Beauty Shop
  4. Online Pharmacy
  5. Online Prescription Medication Vendor
  6. Weight Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

AYP Healthcare

Written by the company

Free Delivery on orders over £40

Discover the AYP Healthcare Online Clinic

Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.

Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home. Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare. From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple. Visit AYP Healthcare today and explore our Online Clinic.

Contact info

Online Doctor & Pharmacy

Visit our Online Clinic for convenient, confidential healthcare,

4.0

Great

TrustScore 4 out of 5

28K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(27,899)

1,285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, great service and good prices.
All these things help me to continue on my weight loss journey.

August 12, 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you! It’s great to know you were happy with our service.

Rated 1 out of 5 stars

Delivery abysmal and off label item received

I’m sorry AYP, this was my first time using you and it was a fairly abysmal display. I ordered Optilast eyedrops from you on 5 Aug 26, they were prescribed on the same day, the label on the package shows they were dispensed on 6 Aug 26, yet they have only now been delivered on 20 Aug 26. I don’t know why it took 2 more weeks to put the box in a small Jiffy bag and post it. On top of that the eye drops are not the Optilast brand I ordered, they are no name off label generic eye drops. Not really what I wanted or expected.

August 20, 2026
Unprompted review
AYP Healthcare logo

Reply from AYP Healthcare

We’re very sorry for your experience, particularly as this was your first order with us. A two-week delay between dispensing and delivery is clearly not the service we aim to provide, and we completely understand your frustration.

We’re also sorry that the product you received was not the brand you expected when placing your order. We would like to review both the delay and what was supplied, so please contact our customer service team with your order details and we’ll investigate this for you.

Please accept our apologies for the disappointment and inconvenience caused.

Rated 5 out of 5 stars

Great Company

Easy to order fast delivery good prices

August 5, 2026
AYP Healthcare logo

Reply from AYP Healthcare

We really appreciate you taking the time to share your experience. Thank you!

Rated 1 out of 5 stars

If I could give a minus star I would…

If I could give a minus star I would these people are a joke over a week and still not received my order and communication is shocking!!!!

August 18, 2026
Unprompted review
AYP Healthcare logo

Reply from AYP Healthcare

We’re very sorry for the delay with your order and for the lack of communication. We completely understand how frustrating it is to be waiting without a clear update. Please contact our customer service team with your order details so we can look into this urgently and provide you with an update.

Rated 5 out of 5 stars

Easy to order the product I wanted and…

Easy to order the product I wanted and couldn’t find on the high street, probably because it has been discontinued. Delivered very quickly, well-packaged, great service

August 11, 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for the 5-star rating. It’s very much appreciated!

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, great value for your money and came fairly quickly.

August 11, 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thanks so much! Your feedback means a lot to our team.

Rated 5 out of 5 stars

First rate experience from this company…

First rate experience from this company with fairly straightforward ordering and very competitive pricing. Good delivery times too. No complaints whatsoever. Thanks.

July 28, 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for the kind words and 5 stars!

Rated 5 out of 5 stars

Small problem put right

They put things right quickly after they had gone wrong
I will definitely use you again

August 8, 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thanks for your review! We really appreciate your support.

Rated 5 out of 5 stars

Good service.

August 4, 2026
AYP Healthcare logo

Reply from AYP Healthcare

Great to hear you were happy with everything. Thanks for the 5 stars!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. The omega 3 eye oils are excellent quality. I take them daily.

August 5, 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you! We’re delighted you had a positive experience with us.

Rated 1 out of 5 stars

Sends out the wrong item

Sends out the wrong item, just a generic version of the item you actually ordered.

August 3, 2026
Unprompted review
AYP Healthcare logo

Reply from AYP Healthcare

We’re sorry to hear that you received a different product from the one you expected. We understand how disappointing this can be, particularly when you have ordered a specific brand. Please contact our customer service team with your order details so we can review what was supplied and resolve this for you.

Rated 5 out of 5 stars

Excellent experience

Excellent experience, great service to get your order done & paid. The website is easy to use & has a good variety. Their communication is very good - I knew what was happening. The dispatch & delivery service was excellent & I had communication keeping me updated.

August 6, 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for choosing AYP Healthcare. We really appreciate the 5 stars!

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