Highly recommend the shop. Excellent prices and super fast delivery with affordable shipping costs. Also I was amazed at how quick I got a reply on WhatsApp. To be honest I was not expecting a reply... See more
Company replied
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Highly recommend the shop. Excellent prices and super fast delivery with affordable shipping costs. Also I was amazed at how quick I got a reply on WhatsApp. To be honest I was not expecting a reply... See more
Company replied
It has been a full month since Babaik received my returned item, yet the refund process remains a disaster. The experience has been a series of failures: Lack of Transparency: For the firs... See more
Company replied
Excellent store! Really good stuff and affordable prices. Some excellent brands such as RAB Vaude and more Good layout at the webshop Easy search/category/sorting Ordinary shippingmethods and be... See more
Company replied
Very kind and helpful customer service. I was a little nervous ordering a very expensive jacket, because baBaik seemed like a fairly new company, with not that many reviews, however all positive. And... See more
We sell equipment, clothing and footwear to help you enjoy nature and the outdoors. But not at any price. We love nature and the world in which we live, so we try to participate in responsible and sustainable consumption. What we sell and what we do must be the seed of a healthier and more ecological world.
Zazuar 6, 28031, Madrid, Spain
Replied to 50% of negative reviews
Typically replies within 24 hours
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Even though the delivery was delayed the communication but the delivery was really clear. I got really quick answers on questions about the delivery time as soon as we ship it came really fast. Would definitely shop here again.
The purchase was very easy, customer service was very helpful and transparent and the final product was as expected.
Overall can highly recommend.
I have already purchased from the website three times.
Appealing prices.
Deliveries within acceptable deadlines.
Nice and problem-free article.
Item arrived as expected, everything in order.
I had an outstanding experience at this hiking equipment shop! The staff was incredibly knowledgeable and helped me find exactly what I needed for my next adventure. The product selection is fantastic, with quality brands and options for all levels of outdoor enthusiasts. Everything I purchased has exceeded my expectations in terms of durability and performance. The prices are also very reasonable, especially given the high quality. Highly recommend this store to anyone looking to gear up for the outdoors – I’ll definitely be back for my future hiking needs!
Doesn't look like a big company. Prices are good. Delivery took a bit longer than expected ~1.5 week.
Although, in overall positive experience. I changed my mind for another colour of backpack and customer support handled really well.
Good product. You can track your delivery online. You can trust it.
Excellent service, friendly communication, and honest prices: highly recommended.
Great seller. Product competitively priced and quick delivery. Will do business again.
Bought a Vaude Hogan SUL 1-2P tent for a great (bargain) price..unsure of the website etc but all reviews v good and seemed legit, so I took the plunge.
Email to confirm order, tracking etc.
Tent arrived via UPS -set it up to check all ok - brilliant !
Would definitely recommend..
Very good customer service. Unfortunately due to shipping problems on the manufacturer side on my ordered product I had to cancel my order and refund it. But all the way I was helped very well by Javier and he gave me very clear and quick responses.
The webshop interface is maybe not the best, since after ordering I did not get the payment confirmation immediately. So I wrote to customer support, they replied quickly with my order status. Good overall experience!
There was a small delay until the article was available and shipped, but that's only a very small criticism given the great price for my new Latok Mountain GTX jacket. Once dispatched, delivery to Ireland was very straight forward - which is NOT always the case. baBaik use UPS, who are generally more professional than some of the cheaper couriers in Ireland.
I also like the sustainable and ecological philosophy of baBaik. So an excellent shopping experience all-in-all.
they have excellent backpacks much cheaper than other stores
I have bought the sleeping back via babaik.com. I had some technical issues (on my side), which made the payment unsuccessful. I sent them email and message on WA, they contacted me promptly and help me to resolve the problem, even it was late Friday.
Delivery was quick through the Europe.
Highly recommend it!
Very good company to deal with. Good communication and well priced items.
If they have what you want, then look no further.
Good and clear communication and rapid response to questions. Good quality of goods and trustworthy shipment to the Netherlands
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