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Rated 5 out of 5 stars

Highly recommend the shop. Excellent prices and super fast delivery with affordable shipping costs. Also I was amazed at how quick I got a reply on WhatsApp. To be honest I was not expecting a reply... See more

Company replied

Rated 1 out of 5 stars

It has been a full month since Babaik received my returned item, yet the refund process remains a disaster. The experience has been a series of failures: Lack of Transparency: For the firs... See more

Company replied

Rated 5 out of 5 stars

Excellent store! Really good stuff and affordable prices. Some excellent brands such as RAB Vaude and more Good layout at the webshop Easy search/category/sorting Ordinary shippingmethods and be... See more

Company replied

Rated 5 out of 5 stars

Very kind and helpful customer service. I was a little nervous ordering a very expensive jacket, because baBaik seemed like a fairly new company, with not that many reviews, however all positive. And... See more

Company details

  1. Outdoor Sports Store

Written by the company

We sell equipment, clothing and footwear to help you enjoy nature and the outdoors. But not at any price. We love nature and the world in which we live, so we try to participate in responsible and sustainable consumption. What we sell and what we do must be the seed of a healthier and more ecological world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

177 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

clear communication and fair price

Even though the delivery was delayed the communication but the delivery was really clear. I got really quick answers on questions about the delivery time as soon as we ship it came really fast. Would definitely shop here again.

November 26, 2024
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Rated 5 out of 5 stars

I had an outstanding experience at this…

I had an outstanding experience at this hiking equipment shop! The staff was incredibly knowledgeable and helped me find exactly what I needed for my next adventure. The product selection is fantastic, with quality brands and options for all levels of outdoor enthusiasts. Everything I purchased has exceeded my expectations in terms of durability and performance. The prices are also very reasonable, especially given the high quality. Highly recommend this store to anyone looking to gear up for the outdoors – I’ll definitely be back for my future hiking needs!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Good price, responsive customer service

Doesn't look like a big company. Prices are good. Delivery took a bit longer than expected ~1.5 week.

Although, in overall positive experience. I changed my mind for another colour of backpack and customer support handled really well.

October 22, 2024
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Rated 5 out of 5 stars

Excellent !

Bought a Vaude Hogan SUL 1-2P tent for a great (bargain) price..unsure of the website etc but all reviews v good and seemed legit, so I took the plunge.
Email to confirm order, tracking etc.
Tent arrived via UPS -set it up to check all ok - brilliant !
Would definitely recommend..

October 1, 2024
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Rated 5 out of 5 stars

Very good customer service

Very good customer service. Unfortunately due to shipping problems on the manufacturer side on my ordered product I had to cancel my order and refund it. But all the way I was helped very well by Javier and he gave me very clear and quick responses.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Good webshop, good price!

The webshop interface is maybe not the best, since after ordering I did not get the payment confirmation immediately. So I wrote to customer support, they replied quickly with my order status. Good overall experience!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent shopping experience

There was a small delay until the article was available and shipped, but that's only a very small criticism given the great price for my new Latok Mountain GTX jacket. Once dispatched, delivery to Ireland was very straight forward - which is NOT always the case. baBaik use UPS, who are generally more professional than some of the cheaper couriers in Ireland.
I also like the sustainable and ecological philosophy of baBaik. So an excellent shopping experience all-in-all.

August 3, 2024
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Rated 5 out of 5 stars

Great customer service

I have bought the sleeping back via babaik.com. I had some technical issues (on my side), which made the payment unsuccessful. I sent them email and message on WA, they contacted me promptly and help me to resolve the problem, even it was late Friday.
Delivery was quick through the Europe.
Highly recommend it!

August 20, 2024
Unprompted review

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