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Rated 5 out of 5 stars

Highly recommend the shop. Excellent prices and super fast delivery with affordable shipping costs. Also I was amazed at how quick I got a reply on WhatsApp. To be honest I was not expecting a reply... See more

Company replied

Rated 1 out of 5 stars

It has been a full month since Babaik received my returned item, yet the refund process remains a disaster. The experience has been a series of failures: Lack of Transparency: For the firs... See more

Company replied

Rated 5 out of 5 stars

Excellent store! Really good stuff and affordable prices. Some excellent brands such as RAB Vaude and more Good layout at the webshop Easy search/category/sorting Ordinary shippingmethods and be... See more

Company replied

Rated 5 out of 5 stars

Very kind and helpful customer service. I was a little nervous ordering a very expensive jacket, because baBaik seemed like a fairly new company, with not that many reviews, however all positive. And... See more

Company details

  1. Outdoor Sports Store

Written by the company

We sell equipment, clothing and footwear to help you enjoy nature and the outdoors. But not at any price. We love nature and the world in which we live, so we try to participate in responsible and sustainable consumption. What we sell and what we do must be the seed of a healthier and more ecological world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

177 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

GREAT SERVICE

Very well priced. Good quality website and easy to deal with. Goods arrived promptly just as ordered. Will certainly use again.

July 22, 2024
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Rated 5 out of 5 stars

Great service and delivery!

baBaik has a really good and friendly service! I ordered a size too small, so I had to change it (order a new one at baBaik and return the other). I was a bit afraid the new one would come in too late for my holiday, but baBaik assured me it would come on time and so it did! They react very quickly to questions on email. I would recommend baBaik! And yes, the jacket came in good through UPS and I love it!

July 4, 2024
Unprompted review
Rated 1 out of 5 stars

Afrer 8 working days I recieved totally…

Afrer 8 working days I recieved totally different product. Even size was wrong...

June 20, 2024
Unprompted review
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Reply from baBaik

Martin, i apologize again for the human error we have had in our warehouse. We have certainly experienced a mix of orders and I can only apologize for all the inconvenience this has caused you.

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Rated 5 out of 5 stars

Very Happy

Very Happy. Ordered rucksack and came on time and as I ordered. Good service and first time I used but would use again

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

All things good!

I was looking to buy a tent. The website was easy to use, the purchase and payment was quite simple, the updates about purchase and delivery very clear and prompt, and the delivery itself was fast, and well monitored by email!

April 8, 2024
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Rated 5 out of 5 stars

Highly recommended

Highly recommended. Genuine products followed by professional customer care attention and fast shipping. It’s a pleasure every time to purchase from you guys. All the best, until the next time!

April 9, 2024
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Rated 5 out of 5 stars

Amazing service, fast delivery, very friendly

Amazing service, they were able to get a jacket delivered just in time, across Europe! Very friendly and helpful contact, I would definitely recommend baBaik to anyone purchasing outdoor equipment and gear. Thank you!

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Solid and trustworthy store.

At first, I had my doubts about the store since the layout of the site seemed sketchy and prices way too low compared to other more well known stores in europe. So I took a risk and bought some gaiters that weren't that expensive just to see if the store was legit...sure enough everything came as expected, not superfast delivery (Greece) but that's not the store's fault. Also, great customer support from Javier who answers emails very fast and is super helpful with questions. Over all a great experience from a store that offers great products that are not as easy to find, and at a great price, all around highly recommend.

January 30, 2024
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Rated 1 out of 5 stars

Very bad experience.

Very bad experience.
Pants did not fit. Had to return them.
They will not refund my money because they keep insisting an extra label should have been returned, which I never received.

Very unfair to insist you should return a label that they never delivered.
Now I am swindeled out of € 180.
Penny wise, pound foolish. Save yourself the headache.

Never again for me.

February 15, 2024
Unprompted review
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Reply from baBaik

Johan, I am very sorry about the situation. As we have told you by email, we cannot accept a return if we do not receive it with the original product labels.

We have sent the product back to you and we will cover the round trip costs. And for our part we understand that we have complied with our returns policy that is announced on our website.

I'm very sorry that this time it didn't go well.

Rated 5 out of 5 stars

Bought the Rab Mythic alpine jacket and…

Bought the Rab Mythic alpine jacket and Latok GTX extreme jacket, both arrived well within the time scale given and exactly as described. Made an error when trying to order and Javier reached out and sent me an email and offered to help out, many thanks Javier and Baibak for the fantastic service, will be back to buy more as the prices are the best as is the service, highly recommend!!!

February 9, 2024
Unprompted review

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