Highly recommend the shop. Excellent prices and super fast delivery with affordable shipping costs. Also I was amazed at how quick I got a reply on WhatsApp. To be honest I was not expecting a reply... See more
Company replied
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Highly recommend the shop. Excellent prices and super fast delivery with affordable shipping costs. Also I was amazed at how quick I got a reply on WhatsApp. To be honest I was not expecting a reply... See more
Company replied
It has been a full month since Babaik received my returned item, yet the refund process remains a disaster. The experience has been a series of failures: Lack of Transparency: For the firs... See more
Company replied
Excellent store! Really good stuff and affordable prices. Some excellent brands such as RAB Vaude and more Good layout at the webshop Easy search/category/sorting Ordinary shippingmethods and be... See more
Company replied
Very kind and helpful customer service. I was a little nervous ordering a very expensive jacket, because baBaik seemed like a fairly new company, with not that many reviews, however all positive. And... See more
We sell equipment, clothing and footwear to help you enjoy nature and the outdoors. But not at any price. We love nature and the world in which we live, so we try to participate in responsible and sustainable consumption. What we sell and what we do must be the seed of a healthier and more ecological world.
Zazuar 6, 28031, Madrid, Spain
Replied to 50% of negative reviews
Typically replies within 24 hours
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Very well priced. Good quality website and easy to deal with. Goods arrived promptly just as ordered. Will certainly use again.
Choosing and ordering were easy, shipping reasonable and collection from a local pick-up box was pain free. I would use this outlet again.
baBaik has a really good and friendly service! I ordered a size too small, so I had to change it (order a new one at baBaik and return the other). I was a bit afraid the new one would come in too late for my holiday, but baBaik assured me it would come on time and so it did! They react very quickly to questions on email. I would recommend baBaik! And yes, the jacket came in good through UPS and I love it!
Afrer 8 working days I recieved totally different product. Even size was wrong...

Reply from baBaik
Great communication between us.
Top store.
A great delivery in 10 days form Spain to the Netherlands. Nice job! Good communication and track and trace utility.
Very Happy. Ordered rucksack and came on time and as I ordered. Good service and first time I used but would use again
Swift shipment from the Babaik shop and the jacket is great.
I was looking to buy a tent. The website was easy to use, the purchase and payment was quite simple, the updates about purchase and delivery very clear and prompt, and the delivery itself was fast, and well monitored by email!
Highly recommended. Genuine products followed by professional customer care attention and fast shipping. It’s a pleasure every time to purchase from you guys. All the best, until the next time!
Great company! Super helpful, good prices, speedy deliveries and very ethical.
Good product at a great price. Available staff too
Amazing service, they were able to get a jacket delivered just in time, across Europe! Very friendly and helpful contact, I would definitely recommend baBaik to anyone purchasing outdoor equipment and gear. Thank you!
Kind & Fast customer communication! Had great experience to purchase the Vaude tent with good price! Recommend!
At first, I had my doubts about the store since the layout of the site seemed sketchy and prices way too low compared to other more well known stores in europe. So I took a risk and bought some gaiters that weren't that expensive just to see if the store was legit...sure enough everything came as expected, not superfast delivery (Greece) but that's not the store's fault. Also, great customer support from Javier who answers emails very fast and is super helpful with questions. Over all a great experience from a store that offers great products that are not as easy to find, and at a great price, all around highly recommend.
Very bad experience.
Pants did not fit. Had to return them.
They will not refund my money because they keep insisting an extra label should have been returned, which I never received.
Very unfair to insist you should return a label that they never delivered.
Now I am swindeled out of € 180.
Penny wise, pound foolish. Save yourself the headache.
Never again for me.

Reply from baBaik
Bought the Rab Mythic alpine jacket and Latok GTX extreme jacket, both arrived well within the time scale given and exactly as described. Made an error when trying to order and Javier reached out and sent me an email and offered to help out, many thanks Javier and Baibak for the fantastic service, will be back to buy more as the prices are the best as is the service, highly recommend!!!
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