Back Care Solutions Reviews 

The staff member who came out was friendly professional and made me feel at ease. He adjusted my chair and helped me straight away, his knowledge was excellent.

I received an Access to Work grant covering a sit-stand desk. I wanted a corner desk to fit in my existing space, but the grant would not stretch to that. I called up Back Care Solutions, who advised I could purchase the corner desk frame only and fix my existing desk top to it - they were also able to match the grant price by discounting the online price for the desk frame, making me a happy customer!

I have been impressed with the service that I have received from all your employees. They have all answered my questions, everyone has been polite and communication has been great too. In the future I will make sure to contact you if I need specialist equipment for staff.

This was a refreshingly straight forward and efficient service. My chair was delivered to my home, promptly and staff were extremely friendly.

Everything  went smoothly, communications were great - not too many/often, but enough to be informative and aware of equipment delivery status. The delivery and installation also went very well. I had the space empty and ready to receive the desk and chair, and it was built, then tested with me, showing me all the functions. The gentleman was friendly and professional.

Very thorough and took their time to understand the complexities or the issues.

Really helps my shoulder injury and makes my job much easier

Had the pleasure of being assessed by Paul. Truly a kind, caring and compassionate individual. Paul was very understanding and was able to offer recommendation tailored towards my needs. His kindness did not stop as he continued to offer me advice and support. I would recommend Paul 100%. He is a very friendly, warm-hearted person and displays a lot of empathy for people. I fully appreciated his visit and wish him all the best in his career.

Very knowledgeable staff who take time to cater for your specific needs. Speedy service from first enquiry to full workplace assessment. Highly recommend!

Had an amazing experience with Steve. Was highly impressed by his professional customer service, and the way he was willing to patiently give of his time to explain useful tips to get the best out of my purchase to me. At the end my set up was great, and was feeling very comfortable and happy with everything. Brilliant.

Once the assessment was organised by my employer I received communication quickly and it was organised to visit my home address where I usually work from. The assessor arrived before my appointment time, was very polite and helpful, providing information of what was required as the process went along. The quotation arrived quickly after the visit. I can't comment on the chair itself yet as this has not been received.

The gentleman who brought my chair was very helpful and polite, I was advised that the chair would be delivered on date stated and it was received thanks

Speedy and informative

the issue with the chair was promptly dwelt with

Steven was 10000/10 super attentive, great humor and very patient with my questions (in the middle of a heatheave!). I'm very happy with the product.

The chair has a wheel that is a bit stuck but I presume that it needs some oil or silicone only, can you recommend what to apply?

As always, tremendously happy with the service and flexibility!

Professional, friendly, and helpful service throughout.

Excellent customer service good quality products would recommend to anyone

Great delivery service and communication.

Excellent Service. I order regularly with Back Care Solutions. Its easy to order and i get delivery within a few days. If i need to speak to someone they come back to me within a couple of hours and are always polite and helpful