Bakers Bands Limited Reviews 

326
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and stylish design of the various watch bands, mentioning they feel comfortable, look great, and match online expectations perfectly. Consumers also appreciate the remarkably prompt delivery service alongside the incredibly helpful and responsive support team whenever replacements or assistance are required. However, some people mentioned that certain shipments experienced unexpected delivery delays or items arrived with minor faults that required prompt replacements. Shoppers additionally noted occasional difficulties with specific products not fitting properly or experiencing sizing issues due to the lack of adjustable links.

What people talk about most

Product

Customers report positive experiences with the product, highlighting excellent quality and comfortable wear.... See more

Quality

Clients share positive opinions on quality, consistently highlighting top-tier materials and stylish designs... See more

Delivery service

Users describe positive interactions with delivery service, noting that packages frequently arrive on time or... See more

Order

Consumers have mixed experiences regarding their orders. Some reviewers highlight fast processing, prompt... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional help with returns,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more

Rated 5 out of 5 stars

Recently acquired an Apple Watch and wanted to buy some additional straps. After looking around on line I found Baker Bands and so very glad I did! Great choice, value for money and great customer ser... See more

Rated 5 out of 5 stars

This is the second magnetic loop band I’ve had for my Apple Watch and I can thoroughly recommend it. Great product very stylish matches the colour of the watch itself. Easily slipped on and off stays... See more


Company details

  1. Watch Store

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

326 reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(326)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

Great choice …

I looked at several stores including Apple stores to find a different strap for my watch . Baker bands provided lots of variety with great details about sizing and at preferable prices . The quality is excellent and postage was great and timely . Would highly recommend.

January 25, 2026
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Rated 2 out of 5 stars

Well I’m still waiting for it to arrive.

Well I’m still waiting for it to arrive.

January 25, 2026
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Evening Dave,

Thank you for taking the time to leave a review. I have looked into this, and your order is expected to be delivered any day now. If you have not received it by Wednesday, 4th, please get in touch with us at sales@bakersbands.co.uk.

Kind Regards,

Bakers Bands

Rated 1 out of 5 stars

Scam

In short
- Ordered two straps middle of December 2025 (order number available if needed)
- Address issues allegedly, but they didn't answer telephone calls or emails (proof available)
- Eventually updated delivery address Early January
- Updated "Shop" App tracking to show new order date of Mid January (which is inaccurate) item marked as free (but no money returned) and item still not delivered (now we're at end of January)

January 30, 2026
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to leave a review. We have responded to your review on Google already however just to confirm…

Your first order was placed without your property number on the address. This was not a fault of Bakers Bands but a fault at the point of placing the order.

This order is now lost in the Royal Mail sorting offices so we have agreed to resend your order free of charge at a cost to us. Unfortunately this replacement order also appears to still be with Royal Mail as the tracking has not updated since the 25th.

Our feeling is that they are still struggling to locate the property for your delivery. If you could contact sales@bakersbands.co.uk to confirm we have the full and correct postage address we will be happy to send a final order to you (at our cost) fully tracked.

I look forward to hearing from you so that we can get this resolved once and for all.

Kind Regards,

Bakers Bands

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Rated 5 out of 5 stars

I was looking for a replacement strap…

I was looking for a replacement strap for my apple watch as the silicone one was irritating my skin. This company was one that kept coming up. The new strap is beautiful and just what I was looking for and reasonably priced too.

January 26, 2026
Unprompted review
Rated 4 out of 5 stars

Refund not received - response now received

Following my review, my refund has been processed, which is great news. thank you!

The colour of the strap ordered was not as described/expected. I requested a return which was accepted quickly.
I have returned the item (at my postal cost) but not received a refund.
I have emailed the company twice and no response.

January 24, 2026
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Hi Louise, thank you for taking the time to leave a review. I can’t see that we have actually received the return. However as a gesture of goodwill I have just processed a refund for you.

Kind Regards,

Bakers Bands

Rated 2 out of 5 stars

Ordered almost two weeks ago now

Ordered almost two weeks ago now, no sign or emails to suggest it’s on it’s way, I’ve emailed the company for an update however no response

January 22, 2026
Unprompted review
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Reply from Bakers Bands Limited

Hi Kyle, thank you for taking the time to leave a review. We have looked into this and your order is showing as delivered on the 20th. We have just forwarded the tracking information over to you via email. Hopefully this will help you to locate the order. Kind Regards, Bakers Bands

Rated 5 out of 5 stars

Great product

Great product. Feels comfy. Well made and packaged. Top quality material.
If you have a problem you can email the company and you get a fast reply. I shall be buying again.
I bought the trail loop. Best I’ve ever had.

January 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Can you please help with the faulty…

Can you please help with the faulty return thst I sent back in December as I have not had a refund

Order number 82723 ordered 2nd December

Given on Christmas Day

Sent back as strap snapped of at attachment point

Approved return email received and strap sent back. Approved: 73EB7D2806483

I received a confirmation of return on 6th January:8117902820246

I have not had my refund

Can you please investigate. Update 23/01/26. Refund has now been received. Thank you

December 2, 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thanks for taking time to leave a review. I have looked into this and your refund was processed on the 19th. This can take 4-5 working days to reach your account. Please could you check your spam folder as the confirmation of this.

23/01 update - this should now be fully refunded and resolved.

Kind Regards,

Bakers Bands

Rated 5 out of 5 stars

Incredible customer service

I was mistakenly sent the wrong type of band and, without hesitation, the owner sent a new one out free of charge and offered to let me keep the old one. Incredible customer service. Would definitely use again.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

The strap is far too long and pretty…

The strap is far too long and pretty much wraps around my wrist to where the clasp is on the knuckle of my wrist, very uncomfortable and also slips as where it sits isn’t flat. Do you guys have a shorter strap band or and alternative of moving the clasp that can shorten the band?

December 29, 2025
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Reply from Bakers Bands Limited

Thank you for taking the time to leave a review. If you would like to contact us at sales@bakersbands.co.uk we will be happy to help on this.

Update 11/01 - no response from the customer to resolve this.

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Rated 3 out of 5 stars

Fast service but disappointing product

The product arrived quickly and was well packaged but the strap was fitted the wrong way round and so didn’t attach properly around the wrist. I had to send it back. The returns process has been quick though.

December 29, 2025
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to leave your review. Following our investigation, we can confirm that the item you received was correct, as the strap ordered was a two-tone design.

We’re pleased to hear that you found our returns process to be quick and straightforward. Should you wish to explore alternative options, please feel free to contact us at sales@bakersbands.co.uk. Our team will be happy to assist you in finding a single-colour strap that may be more suitable.

Kind regards,
Bakers Bands

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Rated 1 out of 5 stars

Not for thin wrists

Bought a jubilee metal strap for my mums Xmas but as she’s elderly and very thin the watch cannot be adjusted enough to fit. Despite removing each removable link it still is far too big for her wrist. You need to remove the clear film to adjust the strap and then it’s not in same condition therefore can’t return it. Waste of money fir what looked like a decent strap.

December 19, 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to share your feedback. We’re sorry to hear that the strap did not fit as expected and apologise for any inconvenience this may have caused.

We would welcome the opportunity to resolve this for you. Please contact us at sales@bakersbands.co.uk, and our team will be happy to arrange a replacement strap that is more suitable. On this occasion, we will provide the replacement free of charge.

Kind regards,

Bakers Bands

Rated 5 out of 5 stars

Great customer service!

Great customer service!
Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it was in the Christmas mail rush but dispatched another band by 1st class post. Lo and behold both bands arrived within minutes of each other!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service - thank you

What can I say? The quickest, kindest resolution to my email when I realised I’d ordered the wrong size Apple Watch strap. Within hours a replacement was on its way - before I had returned the mistaken purchase. Couldn’t ask for better service than this. THANK YOU and Merry Christmas

December 20, 2025
Unprompted review

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