BalloonInABox.co.uk Reviews 

190
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Birthday balloon arrived promptly as promised, but due to Christmas had to be a few days early and I was afraid it would lose its lift in the intervening days. Needn't have worried - it's still floati... See more

Rated 1 out of 5 stars

Balloons somehow survived being delivered two days earlier than requested to an empty house and left outside during Storm Eowyn. That did not make up for the surprise on my wife's 40th being completel... See more

Company replied

Rated 5 out of 5 stars

Balloon buying a breeze! It was recently my nieces 18th birthday and living abroad I was unable to attend her party. What better way to celebrate than having a big inflatable balloon rise out a box. S... See more

Rated 5 out of 5 stars

First time using "Balloon in a Box" as my son was at Uni for his 21st,l thought it would be a nice surprise for him. Really pleased with the communication with the progress of the delivery,It was rece... See more

Company details

  1. Party Store

Written by the company

Send a beautiful balloon bouquet with ballooninabox.co.uk


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

190 reviews

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4.3

All reviews

(190)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Used numerous times

Used numerous times, always great service and balloons last for a long time

November 24, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Michelle,

Thank you for taking the time to leave you're review! We're delighted to have been able to be a part of many celebrations for you :)

Kind regards,
Balloon In A Box

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Rated 5 out of 5 stars

Perfect choice!

Can’t fault this. The balloons lasted 3 weeks and came with a couple of little treats. Will definitely use again.

November 9, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Ian,

Thank you for your review! We're glad to hear how happy you are with your recent order with us and hopefully we can help with your future celebrations :)

Kind regards
Balloon in a Box

Rated 5 out of 5 stars

Balloon delivered on time

Balloon delivered on time, well packaged,and good quality,have used this site several times and will continue to do so, would highly recommend.

November 7, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hello,

Thank you so much for your review and for your continued custom! We have a good range of balloons for many different occasions and it's wonderful to see that you have placed so many orders with us. Please do not hesitate to get in touch if we can help with anything in the future.

Kind regards
The Balloon in a Box Team

Rated 5 out of 5 stars

Easy to order Delivered on time as…

Easy to order Delivered on time as requested.
Long lasting product and friend was thrilled with the balloon bouquet.

November 7, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Joanna,

It's great to hear how happy your friend was with her balloon gift! Thank you for taking the time to share your review!

Kind regards
The Balloon in a Box Team

Rated 5 out of 5 stars

Will it ever go down?

Purchased a balloon back in August for my dad's 70th and it's still hanging in there (6 November) Great customer service, arrived on time can not fault this company at all!

November 6, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Emma,

Thank you for your review! It's so great to hear how happy you are with your order, and especially for such a special birthday! We're glad that your dad has been able to enjoy the balloons for such a long time.

Kind regards
Balloon in a Box

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Rated 5 out of 5 stars

I sent a get well balloon to a friend

I sent a get well balloon to a friend. It was perfect to cheer her up. It stayed afloat for over four weeks. Excellent.

October 30, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hello Lisa,

Thank you very much for your review. We're pleased to hear that the balloon helped to cheer your friend up during a difficult time! We hope she is feeling much better now.

Many thanks
The Balloon In A Box Team

Rated 5 out of 5 stars

A box of smiles ...

Great gift as something a bit different. Delivered when requested, beautifully presented with tissue paper and confetti.

October 30, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Sarah,

Thank you for taking the time to share your review! This is great to hear! We hope you will consider us to help with any future celebrations :)

Kind regards
Balloon in a Box

Rated 5 out of 5 stars

Fun celebration in a box!

On time, nicely packaged and reasonably priced!

October 30, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Anne,

Many thanks for your review! We always take extra care to make sure each order is packaged to perfection so we're glad to hear that you were happy with the order!

Kind regards
The Balloon in a Box Team

Rated 5 out of 5 stars

I loved this was so worth the money my…

I loved this was so worth the money my daughter was so happy with it and the little extras in the box just made her day.

September 26, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi,

Thank you for taking the time to leave your review and share your feedback around your recent order! It's so lovely to hear how happy your daughter was with her gifts!

Kind regards
The Balloon in a Box Team

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Rated 5 out of 5 stars

All good easy ordering

All good easy ordering. Perfect extra surprise

September 25, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hello,

Thank you very much for your review! We've put a lot of work into re-vamping the online ordering system this year so it's great that you found this easy to use.

Kind regards
Balloon in a Box

Rated 5 out of 5 stars

I made a short notice order

I made a short notice order, which was processed and despatched with speed and efficiency. I am very pleased, so was the recipient. I can highly recommend Balloninabox. 😍

September 25, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Sarah,

We were so pleased to read your review! Thank you for your lovely feedback. We always do our best to accommodate last minute orders and are usually able to dispatch orders the same day if the order is placed by 5pm.

Hopefully we can help with your future celebrations too.

Kind regards
The Balloon in a Box Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. The balloon was delivered on time.It looks great and was very neatly packed.
I ordered the balloon from the Netherlands and it was easy to make the order.
Well done.

September 25, 2019
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi,

Many thanks for sharing your feedback! We're so pleased to hear how easy you found the order process and how happy you were with the order. We hope your recipient was just as delighted!

Many thanks
Balloon in a Box

Rated 5 out of 5 stars

Great service

Great service - balloons arrived next day Put smiles on faces !!

September 25, 2019
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hello,

Thank you for your review! In the wise words of Winnie The Pooh 'nobody can be uncheered with a balloon' and we think they make the best gift!

Kind regards
The Balloon In A Box Team

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Rated 5 out of 5 stars

Excellent company

August 29, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Alisa,

Thank you for your review! Please do not hesitate to contact us if we can help with any future celebrations.

Many thanks
Balloon In A Box

Rated 5 out of 5 stars

What a lovely idea

What a lovely idea. This was a get well wish for a child and she absolutely loved it!

August 29, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Joanne,

We're so pleased to hear how happy your recipient was with her balloon gift and hope that it helped to lift her spirits! We hope she is feeling much better now.

Kind regards
Balloon In A Box

Rated 4 out of 5 stars

Fantastic

Fantastic

but delivered early despite paying extra for it to be delivered on a specific day

August 9, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Samantha,

Thank you for your review. We're sorry to hear that your gift didn't arrive on the day that you specified, as we can see that you selected the guaranteed delivery option. We would appreciate if you could contact our Customer Service team on sales@ballooninabox.co.uk with your order details so that we can look further into this for you.

Kind regards,
The Balloon in a Box team

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Rated 5 out of 5 stars

Balloons last for ages

Balloons last for ages. My mum was made up

August 8, 2019
Unprompted review
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Reply from BalloonInABox.co.uk

Hi Sarah,

Thank you for your review! We're so pleased to hear how happy your mum was with her gift! :)

Kind regards,
The Balloon In A Box Team

Rated 3 out of 5 stars

I ordered this as a gift for my husband…

I ordered this as a gift for my husband to reveal where i was taking him for his birthday and when he opened the box 2 of the balloons were almost deflated so it wasn't much of a surprise. I also thought the balloons may have been inside another box within the delivery box to make it look a bit nicer considering the price for 3 balloons. I would not use this company again you can get cheaper and better quality elsewhere.

August 3, 2019
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hello,

Thank you for sharing your review.

We do send the balloons out in a patterned delivery box which we feel is appropriate to receive as a gift. We do not mention anywhere on our website that the balloons would be in a box within this but we apologise if this was not made clear.

We’re sorry to hear that your balloons didn’t arrive in the condition they should have. We do ensure all our balloon gifts are in perfect condition before they leave our studios, but unfortunately due to the nature of helium balloons they are very occasionally damaged or deflate in transit, so please accept our sincerest apologies for this.

Unfortunately I cannot see that you have contacted us regarding this previously. I would welcome you to contact us on info@ballooninabox.co.uk with your order reference number 206174 so we can offer a resolution to this for you.

Kind regards,
The Balloon In A Box Team

Rated 5 out of 5 stars

Quick clear and easy ordering process

Quick clear and easy ordering process. Order came relatively quickly and was cheaper than expected.

Balloons stayed up for a solid 3/4 weeks.

August 1, 2019
Unprompted review
BalloonInABox.co.uk logo

Reply from BalloonInABox.co.uk

Hi Jo,

Thank you for sharing your review! We're so pleased to hear how happy you are with your order and that your recipient was able to enjoy their balloon gift for so long.

Kind regards,
The Balloon In A Box Team

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