Bargain Car Rentals Australia - Cairns Airport Reviews 

5,436
•
TrustScore 4.5 out of 5

4.4

410 Sheridan Street, 4870 Cairns North, Queensland, AU

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Rated 5 out of 5 stars

We were picked up quickly from Cairns International after an overnight flight and early arrival. The online courtesy bus ordering system worked very well and by 8 am we were in our vehicle having had... See more

Rated 5 out of 5 stars

It was very good experience while renting car for 1 day in Bargain car rental,It was stress free and quick…Even They have upgraded my booking for free to new Nissan X trail which was very smooth and g... See more

Rated 4 out of 5 stars

Rented from the Cairns Bargain car rental location. Car was new and clean. Staff were nice. Wait time for the shuttle from the airport and a very long queue to rent a car at the rental location was a... See more

Company replied

Rated 5 out of 5 stars

Cairns airport Oct. 2026. Needed a car to see the Daintree rain forest and the Mossman Gorge. Off airport location is 2 minute shuttle ride. Pick up shuttle at the Cairns airport was frequent. Frie... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 34115153930

  1. Car Rental Agency

About Bargain Car Rentals Australia - Cairns Airport

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info

  • 410 Sheridan Street, 4870, Cairns North, Queensland, Australia

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.4

All reviews

(5,436)

10,391 reviews in the last 12 months

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Rated 5 out of 5 stars

I received a very clean car

I received a very clean car. Joanne was helpful. I recommend Bargain Car Rentals.

September 22, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear you received a very clean car and that our team member was helpful. Thank you for recommending us!

Rated 5 out of 5 stars

Definitely recommend & will use again

All staff were friendly. With top insurance the price was still better than the airport pick-up companies. Even with the car collection off site, it was still an easy process. We had an accident & that was easy to deal with too. Definitely recommend & will use again.

September 27, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear that our staff were friendly and that you found our pricing competitive, even with the top cover! It's great that the collection process was easy, and we appreciate you highlighting how smoothly the accident was handled. We look forward to welcoming you back!

Rated 5 out of 5 stars

Great service

The staff were friendly, knowledgeable and very helpful

September 27, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're delighted to hear that our staff provided you with such a positive experience. We appreciate your kind words about their friendliness, knowledge, and helpfulness, thank you for the 5 star review!

Rated 5 out of 5 stars

Smooth

Smooth process from check out to return.

September 26, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We are so glad to hear that you had such a positive experience with us from start to finish. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Very happy

Bargains Car Rental is very affordable. I'd use them again. The staff are friendly and the car was lovely

September 17, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear that you found our car rentals affordable and that you'd use us again. It's wonderful to hear that our staff were friendly and that you enjoyed the car. We'll see you next time!

Rated 5 out of 5 stars

Easy pickup and drop off and car in…

Easy pickup and drop off and car in great condition.

September 25, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so glad you experienced easy pickup and drop off, and that you found your car in great condition. Thank you for your wonderful review!

Rated 5 out of 5 stars

Friendly service easy to use website

Friendly service easy to use website

September 21, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We appreciate your kind words about our friendly service and easy to use website. We're so glad you had a positive experience with us!

Rated 5 out of 5 stars

Real easy to deal with and a smooth…

Real easy to deal with and a smooth seamless experience

September 26, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear that you found everything easy to deal with and experienced a smooth, seamless process! Thank you for your wonderful review

Rated 5 out of 5 stars

Always a smooth and pleasurable…

Always a smooth and pleasurable experience and excellent customer service.

September 25, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so glad to hear you consistently have a smooth and pleasurable experience with our excellent customer service. Thank you for your positive feedback, we'll see you next time!

Rated 5 out of 5 stars

Repeat customer

Repeat customer. The whole process from booking to pick up and return is easy!

September 25, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so happy to hear that your entire experience, from booking to pick up and return, was easy and seamless. We truly appreciate your loyalty, and can't wait to see you again!

Rated 5 out of 5 stars

Great experience!

I have used Bargain Car Rentals a few times now and highly recommend them. Their pricing is great and they make the process so easy and stress free. Their employees are so helpful and seem to really enjoy their jobs which makes for a great start and end to our holidays. They are eager to share personal recommendations and their knowledge of the area which I find more beneficial than a brochure!

September 20, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so happy to hear you've had such positive experiences with us and highly recommend our services! We truly appreciate your kind words about our helpful and enthusiastic team, and we're glad their local recommendations were beneficial. We look forward to seeing you again!

Rated 5 out of 5 stars

Smooth experience

Great staff, very helpful pick up from airport and drop off, and we got a lovely car, very satisfied

September 22, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so pleased to hear about our great and helpful staff. We're also happy to hear that you were very satisfied with the vehicle you received! Thank you for your great review!

Rated 5 out of 5 stars

Staff are awesome and price is always…

Staff are awesome and price is always great

September 24, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're so happy to hear that you found our staff awesome and our pricing is always great. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

good car rentals

good efficient quick service.

September 23, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

Thank you for your positive feedback! We are so glad you experienced good, efficient, and quick service with us.

Rated 3 out of 5 stars

When we picked up our car

When we picked up our car, staff were not helpful at all . One of the young staff members could see my husband was struggling with getting a bag through the door and just ran straight past him and let the door hit him. The woman who served us looked bored, uninterested and not particularly helpful . It wasn’t a good experience

September 23, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

Hi Suzanne,

Feedback around our customer interactions is always taken seriously and will be passed along to our internal team.

Rated 2 out of 5 stars

fear-mongering about insurance and road side assistance

Extremely disappointing experience and felt like a constant upselling exercise.

I paid extra when booking because I specifically wanted full insurance coverage. However, when I arrived at the counter to collect the car, I was subjected to a lot of fear-mongering about the insurance I had already purchased through expedia.

I was told that the insurance I had bought may not be sufficient and was strongly advised to purchase the insurance offered by Bargain Car Rentals. This made me concerned that I wouldn't be properly covered, so I ended up paying for two lots of insurance for the same car.

And it didn't stop there. I was also pushed to purchase roadside assistance, and was told that if I didn't take it and something happened, I could be charged a $180 call-out fee for roadside support. Again, this was presented at the counter in a way that made me feel pressured into paying for additional cover.

The whole experience was incredibly frustrating. What should have been a simple car collection turned into a situation where I felt I was being frightened into purchasing additional products that I had not intended to buy.

If the insurance I purchased when booking was genuinely insufficient, that should have been made crystal clear before I arrived at the counter. Likewise, customers should be able to make an informed decision about roadside assistance without feeling pressured by large potential fees.

I paid significantly more than I expected and left feeling like I had been upsold through fear rather than given clear, transparent information.

I would strongly recommend anyone booking with Bargain Car Rentals through expedia to carefully check exactly what is and isn't covered before arriving, and be prepared for additional insurance and roadside assistance to be pushed at the counter.

September 11, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

Thank you for taking the time to leave your review.

 Third party cover if taken up at time of booking through one of our agents does differ from taking the cover directly with us and is handled with different terms and conditions.

 While we are not made aware of any third party insurance/cover taken up at the time of booking our staff are legally obligated with a duty of care to always ask if you want to take up the liability cover options directly with us as well as make sure you know how the different options work for you.

We do rely on any customer that has already purchased third party cover to let us know if the terms and conditions of these work for you.

We do work with our third parties/agents where we can to make sure that information is advised as clearly as possible during the booking process, but I will pass this feedback along to our internal team.

Rated 4 out of 5 stars

Very

Very friendly

September 23, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

Thank you for your kind review, we always love to hear about our friendly staff!

Rated 3 out of 5 stars

Didn’t get the car I ordered and cruise…

Didn’t get the car I ordered and cruise control wasn’t working or been disabled. Had constant issues with Apple car play in the cherry. Had to organise someone to take me back to the airport as they said the bus back won’t leave for 20 mins but I had to ensure I would make my flight.

Only good thing about the car I got was the fuel efficiency and the ks I got.

September 20, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

Thanks for adding your review,

Any booking with us is for a category of vehicle, number of seats, size etc, this is why any booking with us is listed as an “or similar” to the example that may have been used on any website you can book through.

All of our vehicles are inspected before each booking, but sometimes things do slip through, we do apologise that it sounds like this may have been the case with your rental.
 
With any of our bookings if an issue arises at collection or during your rental we do recommend you have a chat with the depot staff or give us a call to be provided with a solution or swap into a fresh vehicle.

While we do aim to have the free shuttle service running constantly during our open hours sometimes due to circumstances out of our control there may be delays that will be addressed as quickly as possible.
 
Apologies for this as it sounds like you have been left waiting for the shuttle longer than expected.

Rated 3 out of 5 stars

Force you to take insurance

They keep trying to force you to take out the additional insurance in spite of telling him that i had taken the full insurance with Expedia. I was told that the Expedia insurance did not cover extra like tyre and windscreens which was not true.
The steering in the car tended to pull to the left without warning and when I reported this to the person that i returned the car to he was not concerned

September 22, 2026
Rated 5 out of 5 stars

All good

All good
No dramsd

September 22, 2026
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Reply from Bargain Car Rentals Australia - Cairns Airport

We're happy to hear that everything was good and we appreciate your great review!

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