Bargain Car Rentals Australia Reviews 

55,678
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 11,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful and friendly, providing smooth check-in procedures along with reliable and efficient airport shuttle services. Travelers also highlight the consistently reasonable rental rates, transparent pricing, and well-maintained cars that perfectly suit their various travel needs. However, some reviewers were not happy with certain aspects of their vehicle experience, noting occasional mechanical problems, unexpected fuel charges, or minor cleanliness issues upon pickup. A few people also experienced noticeable delays during the airport transfer process or felt pressured regarding optional insurance coverage at the counter.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting affordable prices and reliable... See more

Staff

Clients share positive opinions on staff, noting that the team members are generally courteous, helpful, and... See more

Product

Consumers find product to be a mixed experience, with some reviewers praising the vehicles as clean,... See more

Price

Reviewers highlight positive aspects of price, praising affordable rates, great overall value, and reasonable... See more

Quality

Users describe mixed experiences regarding quality, reflecting a high level of disagreement. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The car was clean and previous minor damage was clearly recorded. Booking, picking up and returning were all quick and easy. The negative was that when I telephoned shortly after pick up to report... See more

Company replied

Rated 4 out of 5 stars

Staff were friendly and courteous. The pickup from Coolangatta Gold Coast Airport was slow but not an issue for us as several flights arrived at the same or similar time. Driver was helpful.... See more

Company replied

Rated 4 out of 5 stars

The car was good for the price and the shuttle to and from the airport was great. My only issue was they tried to upsell the most expensive insurance. I had rental protection which was applicable wi... See more

Company replied

Rated 4 out of 5 stars

Check in was terrible. We had a person that was hard to understand and spent most of the time trying to upsell insurance.The car that they had for us which we would not accept because of a cracked win... See more

Company replied


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

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4.3

All reviews

(55,678)

10,736 reviews in the last 12 months

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Rated 3 out of 5 stars

I needed to wait for 20 minutes to get…

I needed to wait for 20 minutes to get the car after signing the contract as the staff needed to clean the car. They should have clean before my appointment.

August 15, 2026
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Reply from Bargain Car Rentals Australia

Sometimes our vehicles are not available due to events out of our control (customers returning later than booked, accidents/incidents that need maintenance, a vehicle returning needing extensive detailing) and we do try to get them ready for you and in as quick a manner as possible. Apologies it has taken longer than expected to have your vehicle ready for you.

Rated 5 out of 5 stars

You guys did good thank you for…

You guys did good thank you for allowing us to borrow your beautiful car that drove perfectly well during our trip.

August 15, 2026
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Reply from Bargain Car Rentals Australia

We're so pleased to hear that you enjoyed our car and that it drove perfectly well for you during your trip. Thank you for your great rating and review!

Rated 5 out of 5 stars

This is the second successive year I…

This is the second successive year I have rented a car from Bargain Rentals and highly recommend them.
Our car was reliable and we travelled about 3,000 km ..,once again highly recommend

August 15, 2026
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Reply from Bargain Car Rentals Australia

We're so pleased to hear you've had such consistently positive experiences with us for two years in a row! It's wonderful that your car was reliable for your 3,000 km journey. We truly appreciate your high recommendation and we can't wait to welcome you back!

Rated 5 out of 5 stars

Quality late model car

Quality late model car. Professional and friendly staff made the whole process smooth and easy

August 8, 2026
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Reply from Bargain Car Rentals Australia

We're so pleased to hear you enjoyed the quality of our car. It's wonderful that our professional and friendly staff made the process smooth and easy for you!

Rated 5 out of 5 stars

The lady who checked me in was…

The lady who checked me in was fantastic really helpful. I had not been to hobart for a few years and as such made sure I knew how to get of the airport. The car was outsatnding and very tidy

July 21, 2026
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Reply from Bargain Car Rentals Australia

We're so pleased to hear that our team member provided such fantastic and helpful service! It's wonderful to know you found your car outstanding and very tidy.

Rated 5 out of 5 stars

A TRUE PROFESSIONAL COMPANY true professional company with…

A true professional company with competent friendly staff. The pick up and drop off was speedy and efficient.
We will DEFINENTlY use Bargain Cars again.
We had 12 days of joy.
27 July to 8 August
Competitive price

July 27, 2026
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Reply from Bargain Car Rentals Australia

We're so pleased to hear you had such a positive experience with our friendly staff! It's wonderful that your pick-up and drop-off were speedy and efficient, and that you enjoyed 12 days of joy with our competitive price. Thank you for your kind review, we truly look forward to welcoming you back again!

Rated 5 out of 5 stars
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We are so pleased to hear that you had such a positive experience with our service and staff. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Exceptional service

Smooth process, Highly recommend.

August 13, 2026
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Reply from Bargain Car Rentals Australia

Thanks for the great rating! We’re so glad you enjoyed your rental and can't wait to welcome you back!

Rated 5 out of 5 stars

easy pick up from airport and return

easy pick up from airport and return - fast and efficient at pick up of rental - did help that I pre did all paper work online before arrival - great value for a 2 day rental .

August 13, 2026
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Reply from Bargain Car Rentals Australia

We're delighted to hear that your airport pickup and return were easy, fast, and efficient! We're glad you found great value in your rental and we look forward to welcoming you back!

Rated 4 out of 5 stars

Overall great value

The booking process online was easy, and the process to collect and drop off the car was easy and short. The price was great value. The shuttle pick up from the airport could have been a bit quicker - we waited more than half an hour.

August 14, 2026
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Reply from Bargain Car Rentals Australia

We're delighted to hear that you found our online booking process easy and that the car collection and drop off were quick. We appreciate your feedback regarding the shuttle wait time and we will take this on to help improve our service. Thank you for the review!

Rated 5 out of 5 stars

Seamless experience

Seamless experience

August 14, 2026
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Reply from Bargain Car Rentals Australia

Thanks for the great rating! We’re so glad you enjoyed your rental experience and can't wait to welcome you back!

Rated 5 out of 5 stars

Nice clean car

August 14, 2026
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Reply from Bargain Car Rentals Australia

Thank you for the five stars and your support. We look forward to seeing you again!

Rated 1 out of 5 stars

The girl on the counter wouldn't help…

The girl on the counter wouldn't help me with on line check I told her I don't know how to do it she chose to put other people in front of me and she helped them straight away. Not happy and I was the first in the shop.

July 31, 2026
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Reply from Bargain Car Rentals Australia

Hi Matthew,

Our online check in is an optional step, just there to speed up that collection process along the way, our staff can confirm your details at the desk while you are collecting the vehicle if that works out a bit easier for you.

Feedback around our customer interactions is always passed along to our internal team.

Rated 5 out of 5 stars

We arrived much earlier than intended…

We arrived much earlier than intended and thought we would be waiting around for an hour! Luckily the representative found us a car immediately, explained it hadn’t been detailed but was clean and fuelled up. We thanked him for his great and efficient service after he explained in clear and concise English all the hire details. Great service, great car and a very pleasing experience.

August 9, 2026
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Reply from Bargain Car Rentals Australia

We're thrilled to hear that our representative was able to assist you promptly and efficiently, even with your early arrival! It's wonderful to know that you appreciated the clear explanation of the hire details and that you had a very pleasing experience overall with both our service and the car.

Rated 5 out of 5 stars

Great experience all around

Great experience all around. Would recommend.

August 14, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad to hear you had a great experience with us and appreciate your recommendation. We look forward to seeing you again!

Rated 5 out of 5 stars

Good value

Good value. Good vehicle. Easy process

August 14, 2026
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Reply from Bargain Car Rentals Australia

We're glad you enjoyed your experience. We appreciate your positive feedback!

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