Bargain Hardware Reviews 234

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many consumers appreciate the top-notch customer service, noting quick responses, clear communication, and efficient issue resolution. The delivery service is frequently described as fast and reliable, with products arriving well-packaged and in good condition. People also value the wide range of products available and the ability to customize orders. However, some customers experienced issues with product functionality, such as defective RAM sticks or faulty SSDs, and a few encountered problems with order fulfillment and delivery, including delayed shipments and difficulties with courier services.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the wide selection of... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficient, clear, and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as efficient, helpful, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping and quick... See more

Order

Consumers find order experiences to be ambiguous. While many reviewers report satisfaction with orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I've purchased from Bargain Hardware many times—sometimes directly, and other times on behalf of others who asked me where to buy refurbished hardware. Whether everything went smoothly or there was an... See more

Company replied


Company details

  1. Computer Store

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Best Hardware deal for professional

I am using bargain hardware for a couple of years. They are very professional, reactive and provide quality service alongside with good hardware. On top of that, prices are really really interesting. Servers and business equipment are the most interesting for me. I recommend them strongly.
Regarding the after sales service, they assist and are of a great help. They do not leave you without support and are looking forward to giving you the best service.

December 21, 2023
Unprompted review
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Reply from Bargain Hardware

Hi François, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our support.
We look forward to hearing back from you soon!

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Rated 5 out of 5 stars

Great service and support

Great service and quick and nice support for buying hard drives!

July 30, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Joshua, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

We work with Bargain often and they are…

We work with Bargain often and they are always quick to respond and have great quotes.

July 25, 2024
Unprompted review
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Reply from Bargain Hardware

HI Emanuela Buosi, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

Perfect experience

Really knowledgeable staff with great customer service - they sell high quality products you can really rely on. Have used before, and will use again.

July 16, 2024
Unprompted review
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Reply from Bargain Hardware

Hi David, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

I knew what the missing part looked l…

I knew what the missing part looked l didn't have a part number, sent the image.
Within a couple of minutes the part was identified and a price for next day delivery
Excellent.

July 9, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Vivian, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

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Rated 5 out of 5 stars

Needed something specific, BH didn't disappoint! Great price and professional service.

My company needed something fairly specific, so I spoke with the Team at BH, who were incredibly helpful and knowledgeable. Their web builder service online is excellent, really flexible and offers a wide range of cost and performance options. A machine was put together soon after, and available for collection 48 hours later. The machine itself is immaculate inside, looks like new and fits the bill perfectly. Thanks to BH, their great service allowed me to procure a powerful, fit-for-purpose machine, to my exact spec., at a fraction of the new cost. Will definitely return when we need to replace our other, outdated test rigs!

Add: We did buy further chassis from BH, great, excellent-condition and top-quality hardware provided. Had one question, and Support nailed it. So happy to recommened Bargain Hardware as a professional supplier.

July 5, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Station Lightyears, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

Excellent work

The transportation and repair was done very quickly and professionally. Excellent work.

June 29, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Ricardo, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our support.
We look forward to hearing back from you soon!

Rated 5 out of 5 stars

Would recommend

They are well priced and great to work with.

June 19, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Daniel, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

I highly recommend Bargain Hardware for personal use or for small businesses with a low budget!

Quality service, I recommend a lot!

I had a problem with an airlock disk that I had ordered 6 months ago. I contacted them and they immediately offered to send me a new record with the same characteristics.

I ordered for over $1500 in 8 months, I had no problems with them. The equipment is in very good condition, it works perfectly and in case of problems their customer service is attentive and very competent.

I highly recommend Bargain Hardware for personal use or for small businesses with a low budget!

May 14, 2024
Unprompted review
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Reply from Bargain Hardware

Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our support.
We look forward to hearing back from you soon!

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Rated 5 out of 5 stars

Very satisfied with this seller

Very satisfied with this seller. I needed a server ASAP due to the malfunction of our previous one. It took only 24 hours from my order to shipment.

May 22, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Ludek, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and We look forward to hearing back from you soon!

Rated 5 out of 5 stars

Great supplier

I needed a Dell r730xd chassis quick as I had a dead server. Didn't want to have to spend ages troubleshooting exact problem so I thought I would just swap out chassis + motherboard and cpu's. I picked up my boxed server with cpu's from the warehouse 2 hours later and was up and running again that day - incredible service, very good price and no messing me about with stuff I didn't want or need - just listened and got on with it - so good.

May 13, 2024
Unprompted review
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Reply from Bargain Hardware

Hi David, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our support.
We look forward to hearing back from you soon!

Rated 5 out of 5 stars

Smooth order, great comms.

Very smooth ordering process - and great communication during the build and test - one small issue was very quickly resolved (there was a slight issue due to me trying to cram too much into the mini-desktop I was buying). The delivery was quicker than I expected and the unit was extremely well packaged with very robust bubble wrap.

My only very minor issue is that I did not realise the power brick needed a clover leaf style "c5" plug rather than the usual kettle one and I did not included a mains lead in my order - but that was on me for not knowing "C5" = clover, not kettle. After a deep rummage through my spare cables box I did find one!

System is now up and running perfectly. Would definitely recommend these guys.

May 11, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Sonalita, thank you for taking the time to submit this kind review. We're delighted to hear you've had a good experience buying from us and that you are happy with the support and communication throughout the process. We look forward to hearing from you again in the future.

Rated 5 out of 5 stars

very swift to help with after sales…

very swift to help with after sales queries

May 7, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Anthony,
Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

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Rated 5 out of 5 stars

Support very knowledgeable and…

Support very knowledgeable and friendly.

The site is very solid on its own (prevents misconfiguration, saves you tons of time and headaches to make sure everything works together) and the prices fair; but what really made the difference to me was the tech support – that really makes me comfortable purchasing from BH again.

May 3, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Romain, thank you very much for your kind review, the support team are thrilled to see they've made your experience enjoyable. We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Failed hard drive resolution

Had an issue with a failed hard drive. Called Bargain Hardware Support who were excellent!
Within minutes we had confirmed my issue and arranged for a fresh hard drive to be delivered.
I later called back to verify the physical swap procedure and again received prompt and accurate advice.
It's difficult to imagine how the process could have been any better.

April 23, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Kelly Baby, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our after-sales support.
We look forward to hearing back from you soon!

Rated 5 out of 5 stars

Best costumer support I've ever experienced.

I bought a HP DL360p G8 1U homelab server from Bargain Hardware and the shipping went great, it was well packed and worked as expected however one of the two cpu's died a couple of days later. I contacted the costumer support and was met by an actual person and not one of those automatic response that never get you anywhere. I wrote to them on a weekend but after the weekend they were quick to respond and help me through the issue. After some tests they asked me to do, it got confirmed it was the cpu, they gave me a couple of options since the original cpu that came with this server was out of stock and I choose to get 2 different replacement cpu's for the server. At the time I write this review the cpu's has been shipped with tracking and the shipping fee and import fee has/will be taken care of Bargain Hardware. I am super satisfied with the support and I will 100% return to Bargain Hardware on my next purchase of servers/switches.

April 29, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Uil, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our after-sales support.
We look forward to hearing back from you soon!

Rated 5 out of 5 stars

No matter what, the do their best

No matter what, the guys from Bargain do their best to satisfy the customer.

April 30, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Wolfgang, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our after-sales support.
We look forward to hearing back from you soon!

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Rated 5 out of 5 stars

Excellent from beginning to end

Excellent from beginning to end, service is amazing and hassle free. Highly recommended, keep up the great work!!

April 25, 2024
Unprompted review
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Reply from Bargain Hardware

Hi Gavin, thank you for leaving your kind review. We strive to provide a great service and we're happy to see that's been received. We look forward to hearing from you again.

Rated 5 out of 5 stars

Caught a mistake in my order and fixed…

Caught a mistake in my order and fixed it without a hassle.

April 26, 2024
Unprompted review
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Reply from Bargain Hardware

Hi James, thank you for taking the time to leave this kind review. We're glad to see you're happy with the service provided. We look forward to hearing from you soon.

Rated 5 out of 5 stars

Great company

Great products, great support.

April 25, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Jake, Thank you for the kind review. We're happy to see you've had a good experience with us. We look forward to hearing from you again.

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