Bargain Hardware Reviews 

248
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the super fast delivery, great value, and the extremely secure packaging that keeps items completely safe during transit. People also highlight the exceptional customer support, noting that the friendly team is extremely helpful, prompt, and always quick to resolve any questions, concerns, or technical needs. Some reviewers were not happy with hardware issues, mentioning faulty components or products experiencing unexpected problems shortly after purchase. Additionally, a few people mentioned difficulties with customer support responses, delayed communication, or frustrating return processes when things went wrong.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers reporting fully functional... See more

Customer service

People report positive experiences with customer service, frequently praising the friendly team and instant... See more

Service

Users describe positive interactions with service, highlighting efficient support and fast response times.... See more

Delivery service

Consumers find delivery service to be marked by satisfaction, frequently highlighting quick and reliable... See more

Quality

Reviewers express mixed feelings regarding quality, as some consumers highlight well-built workstations with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Company replied

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I made a mistake adding two low-profile NICs to an order when I wanted one low-profile and one full height. Bargain Hardware made sure that this was corrected - someone went and found the package read... See more


Company details

  1. Computer Store

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(248)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend

They are well priced and great to work with.

June 19, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Daniel, Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Advertisement
Rated 5 out of 5 stars

I highly recommend Bargain Hardware for personal use or for small businesses with a low budget!

Quality service, I recommend a lot!

I had a problem with an airlock disk that I had ordered 6 months ago. I contacted them and they immediately offered to send me a new record with the same characteristics.

I ordered for over $1500 in 8 months, I had no problems with them. The equipment is in very good condition, it works perfectly and in case of problems their customer service is attentive and very competent.

I highly recommend Bargain Hardware for personal use or for small businesses with a low budget!

May 14, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our support.
We look forward to hearing back from you soon!

Rated 5 out of 5 stars

Very satisfied with this seller

Very satisfied with this seller. I needed a server ASAP due to the malfunction of our previous one. It took only 24 hours from my order to shipment.

May 22, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Ludek, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and We look forward to hearing back from you soon!

Rated 5 out of 5 stars

Great supplier

I needed a Dell r730xd chassis quick as I had a dead server. Didn't want to have to spend ages troubleshooting exact problem so I thought I would just swap out chassis + motherboard and cpu's. I picked up my boxed server with cpu's from the warehouse 2 hours later and was up and running again that day - incredible service, very good price and no messing me about with stuff I didn't want or need - just listened and got on with it - so good.

May 13, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi David, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our support.
We look forward to hearing back from you soon!

Rated 5 out of 5 stars

Smooth order, great comms.

Very smooth ordering process - and great communication during the build and test - one small issue was very quickly resolved (there was a slight issue due to me trying to cram too much into the mini-desktop I was buying). The delivery was quicker than I expected and the unit was extremely well packaged with very robust bubble wrap.

My only very minor issue is that I did not realise the power brick needed a clover leaf style "c5" plug rather than the usual kettle one and I did not included a mains lead in my order - but that was on me for not knowing "C5" = clover, not kettle. After a deep rummage through my spare cables box I did find one!

System is now up and running perfectly. Would definitely recommend these guys.

May 11, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Sonalita, thank you for taking the time to submit this kind review. We're delighted to hear you've had a good experience buying from us and that you are happy with the support and communication throughout the process. We look forward to hearing from you again in the future.

Advertisement
Rated 5 out of 5 stars

very swift to help with after sales…

very swift to help with after sales queries

May 7, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Anthony,
Thank you for taking the time to leave this review, we're glad to see you're satisfied. We look forward to hearing from you again.

Rated 5 out of 5 stars

Support very knowledgeable and…

Support very knowledgeable and friendly.

The site is very solid on its own (prevents misconfiguration, saves you tons of time and headaches to make sure everything works together) and the prices fair; but what really made the difference to me was the tech support – that really makes me comfortable purchasing from BH again.

May 3, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Romain, thank you very much for your kind review, the support team are thrilled to see they've made your experience enjoyable. We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Failed hard drive resolution

Had an issue with a failed hard drive. Called Bargain Hardware Support who were excellent!
Within minutes we had confirmed my issue and arranged for a fresh hard drive to be delivered.
I later called back to verify the physical swap procedure and again received prompt and accurate advice.
It's difficult to imagine how the process could have been any better.

April 23, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Kelly Baby, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our after-sales support.
We look forward to hearing back from you soon!

Rated 5 out of 5 stars

Best costumer support I've ever experienced.

I bought a HP DL360p G8 1U homelab server from Bargain Hardware and the shipping went great, it was well packed and worked as expected however one of the two cpu's died a couple of days later. I contacted the costumer support and was met by an actual person and not one of those automatic response that never get you anywhere. I wrote to them on a weekend but after the weekend they were quick to respond and help me through the issue. After some tests they asked me to do, it got confirmed it was the cpu, they gave me a couple of options since the original cpu that came with this server was out of stock and I choose to get 2 different replacement cpu's for the server. At the time I write this review the cpu's has been shipped with tracking and the shipping fee and import fee has/will be taken care of Bargain Hardware. I am super satisfied with the support and I will 100% return to Bargain Hardware on my next purchase of servers/switches.

April 29, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Uil, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our after-sales support.
We look forward to hearing back from you soon!

Advertisement
Rated 5 out of 5 stars

No matter what, the do their best

No matter what, the guys from Bargain do their best to satisfy the customer.

April 30, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Wolfgang, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our after-sales support.
We look forward to hearing back from you soon!

Rated 5 out of 5 stars

Excellent from beginning to end

Excellent from beginning to end, service is amazing and hassle free. Highly recommended, keep up the great work!!

April 25, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Gavin, thank you for leaving your kind review. We strive to provide a great service and we're happy to see that's been received. We look forward to hearing from you again.

Rated 5 out of 5 stars

Caught a mistake in my order and fixed…

Caught a mistake in my order and fixed it without a hassle.

April 26, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi James, thank you for taking the time to leave this kind review. We're glad to see you're happy with the service provided. We look forward to hearing from you soon.

Rated 5 out of 5 stars

Great company

Great products, great support.

April 25, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Jake, Thank you for the kind review. We're happy to see you've had a good experience with us. We look forward to hearing from you again.

Advertisement
Rated 5 out of 5 stars

GREAT COMPANY!!!

Excellent products and prices, and first class support. very helpful guys who respond very quickly and help sort you out. HIGHLY RECOMMEND!

April 19, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Andrew, thank you for taking the time to leave this review! We're very happy to see you're satisfied with your new system, we look forward to hearing back from you soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Highly recommend!

April 3, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Thank you for the kind review. We're happy to see you've had a good experience with us. We look forward to hearing from you again.

Rated 5 out of 5 stars

I've been a customer of Bargain…

I've been a customer of Bargain Hardware for many years, using their services to source my clients a more cost-effective IT solution. I have purchased laptops, desktops, and servers and have been very happy with both the products and services provided.

A*****

April 8, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Simon, thank you for taking to time to leave us this kind review. We're very happy to see you're a repeat customer and continue to be happy with the service provided. We look forward to hearing from you again.

Rated 5 out of 5 stars

Perfect

Perfect, as usual.

March 21, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Gianluigi, thank you for taking the time to leave this review, we're happy to see you were satisfied with your experience and look forward to hearing from you again!

Advertisement
Rated 5 out of 5 stars

high quality in products and service

high quality in products and service

April 2, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Thank you for taking the time to leave this review! We're very happy to see you're satisfied with your new products and we look forward to hearing back from you soon!

Rated 5 out of 5 stars

Could not be better

The system builder is brilliant. Sales support team are knowledgeable, quick to respond and happy to accommodate. Could not be better.

March 27, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Aaron, thanks for the great review, We like to ensure we provide the best service we can for our customers so we're delighted to see you were satisfied with the support we provided, we look forward to hearing from you again

Rated 5 out of 5 stars

Great Company - Highly Recommended

Purchased an HP laptop for a very reasonable price about 5 months ago. Very happy with it until it refused to boot a few days ago. Got in touch with Bargain Hardware support, via email, who responded very quickly. Although the error code was 'general motherboard failure' it turned out to be faulty RAM. I was fully expecting to have to return the laptop to them but they offered me the option of just replacing the RAM myself which saved a huge amount of time and hassle. RAM arrived next day and sorted the issue completely. I cannot praise them highly enough - I have rarely received a better (or faster) customer service response. Will definitely be using BH in the future - highly recommended!

March 23, 2024
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Arthur, Thank you very much for your 5-star review, We are so pleased you are happy with your purchase and our after-sales support.
We look forward to hearing back from you soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look