Bargain Hardware Reviews 234

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many consumers appreciate the top-notch customer service, noting quick responses, clear communication, and efficient issue resolution. The delivery service is frequently described as fast and reliable, with products arriving well-packaged and in good condition. People also value the wide range of products available and the ability to customize orders. However, some customers experienced issues with product functionality, such as defective RAM sticks or faulty SSDs, and a few encountered problems with order fulfillment and delivery, including delayed shipments and difficulties with courier services.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the wide selection of... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficient, clear, and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as efficient, helpful, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping and quick... See more

Order

Consumers find order experiences to be ambiguous. While many reviewers report satisfaction with orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I've purchased from Bargain Hardware many times—sometimes directly, and other times on behalf of others who asked me where to buy refurbished hardware. Whether everything went smoothly or there was an... See more

Company replied


Company details

  1. Computer Store

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Chris@ (Bargain Hardware)

Chris@ (Bargain Hardware)
Memory module failure.
I had tried various combinations, the amber memory error sequence "2 blinks then 7 blinks" appears to be intermittent and is displayed over a period of time when all 4 DIMM modules are populated in slots 1,2,3 and 4. No success in locating the faulty module (s).
Provided Chris with Windows application error logs which indicated a hardware issue !
A DPD swap service was arranged by Chris, replacement DIMMs arrived safely and tested successfully.
Chris from Bargain Hardware provided a first class service, can not thank him enough.
Highly recommend Bargain Hardware as the products and after sales service, help and support is fantastic !

November 8, 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Paul,
We really appreciate your kind review, we're delighted you're happy with the service provided!
We look forward to hearing from you again!

Rated 5 out of 5 stars

First class customer service

This is the first time I have made a purchase from Bargain Hardware and it definitely won't be the last. Ben was really knowledgeable, friendly and helpful, advising me on the spec and sorting out the delivery for me. Many thanks Ben 😁

October 13, 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Gabby,

Thank you very much for your kind review, Ben will be delighted to hear it!

We look forward to your future orders.

Rated 5 out of 5 stars

Needed some specific legacy hardware…

Needed some specific legacy hardware and a quick turnaround - got both! Thank you very much to all concerned.

Rufus Chapman
Tabard IT Ltd

July 27, 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Rufus - Thank you very much for your 5-star review we really appreciate this

Rated 5 out of 5 stars

Obsolete and pricy hardware

There was a time when Bargain Hardware was one of the cheapest refurbished dealers on eBay. I wish that the company would follow median eBay prices more actively and adjust their prices accordingly, as the hardware they sell is still the same - mostly 10-year-old, obsolete, and expensive hardware. The prices are still the same as they were 5 years ago.

Some of the hardware is even more expensive what it used to be back then. This must be due the GPU miningboom, when Bargain Hardware inflated the prices, but forgot to bring them down.

However, their support and shipping are top-notch. I am keen to make a new purchase when they acquire more updated hardware. Buying a +20kg rack server for 300€+shipping that your mobile phone would beat isn’t something ideal to purchase.

July 11, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Delivery was exactly as they specified. Everything works as it should.

May 25, 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Wayne,

Thank you for your purchase and your 5-star review. I'm glad we could provide an excellent service :)

Rated 5 out of 5 stars

great service no issues

Ordered a high spec machine and it arrived within a few days and has been working perfectly for 3 months so far.

January 19, 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,

Thank you for your purchase and your 5-star review. I'm glad we could provide an excellent service for you :)

Rated 5 out of 5 stars

Top class support

Despite not opening the package for nearly a month when we did and discovered a small problem, the support team were on it and problem rectified within 24 hrs.
Great company, great support. Thanks

April 27, 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,

Thank you very much for you purchase and your reccomendation!

It's great news to hear our support team helped to resolve your problem, we are happy to help :)

Advertisement
Rated 5 out of 5 stars

Great customer service

Great customer service, highly recommend, would not know what I would do without them. Ben and Jonny, great support, thanks again!

April 19, 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,

Thank you very much for your 5-star review and for your recommendation. Great to hear such praise for Ben and Jonny :-)

Rated 5 out of 5 stars

Great Customer Service

Great company, was happy to give account credit for a system I had to return even after the 14day window for returns which was a huge help and the day after the collection being finished, they shipped the new server out which was a huge bonus. Really happy with the service I was offered and will continue to buy systems from BH when I need them. Would definitely recommend.

April 13, 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Marcus, Thank you very much for the 5-star review :)

I'm glad we helped to resolve the problem for you, and thank you for your purchase!

Rated 5 out of 5 stars

Dell Latitude from bargainhardware.co.uk

I've never been disappointed with bargainhardware's customer support and professionalism.

This is my 3rd purchase, this time a Dell Latitude laptop.

March 6, 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Attila, Thank you very much for your 5-star review :-)

Rated 5 out of 5 stars

Great company!

The monitor appeared faulty and after a brief exchange of emails a replacement was sent out, which has been fine. The rest of the items are top notch. Would recommend this company.

February 22, 2023
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Jane, Thank you very much for your 5-star review :-)

Advertisement
Rated 1 out of 5 stars

Bought some ram. No good

Bought some Desktop PC Ram. DDR3 Did not work. I tried identical ram from another pc all working. Not worth the aggro sending it back. Good way of getting rid of broken ram. Said used but "fully tested" Not buying used ram anymore online.

November 20, 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi there,

We are struggling to find your order within our system, and we apologise if you have had an issue with an order from us. We have tried to reach out to you for some order details through TrustPilot so that we can assist you, however, unfortunately, we have not yet had a response.

Please can you contact us at support@bargainhardware.co.uk and we will be more than happy to help provide a resolution.

Rated 5 out of 5 stars

Perfect service & support!

We had to return a server with a mainboard-problem: RMA papers and transport was organised at once, just about 10 days later we got the repaired server back! Perfect service, very good refurbished material! Outstanding communication and information updates.

December 19, 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Reto, Thank you very much for your 5-star review and for your recommendation :-)

Rated 5 out of 5 stars

Absolutely brilliant support.

I have nothing but the highest praise for Ben and Jonny in the support team at Bargain Hardware. The purchase of my laptop was very easy and although a WiFi connection problem arose, it was dealt with very efficiently by initially returning the device. Very quick turn around and then some remote log on work to sort the driver issue. As a complete IT numpty, it was great that someone was at and to sort out any issues and relieve that IT stress. I would recommend Bargain hardware to anyone contemplating a refurbished device and would have awarded 6+ stars if I could. Thank you so much for you help.

November 24, 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi David, Thank you very much for your 5-star review and for your recommendation. Great to hear such praise for Ben and Jonny :-)

Advertisement
Rated 5 out of 5 stars

Outstanding and rare customer support

Outstanding and rare customer support. I am so grateful to Ben at Bargain Hardware for his instant resolution of my problem. He emailed me at 8am in the morning having resolved it! I had been up all night worrying as it was a mistake of mine but he sorted it quickly and effortlessly and with great humour.
I cannot rate this company enough. These days it seems to be a huge deal if something goes wrong (it was my fault not theirs) but there were no questions asked, Ben just organised everything.
A very efficient, caring and honest company. A breath of fresh air.
I wish them all the best and will come back for all my IT needs.
Jo

November 22, 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Jo, Thank you very much for your 5-star review and for your recommendation. Ben is really pleased to hear that your appreciate his help :-)

Rated 5 out of 5 stars

Impeccable after-sales service

Impeccable after-sales service, good communication, a problem with the motherboard => support at their expense in warranty. I recommend without hesitation!!

August 3, 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi WaitForHit, Thank you very much for your 5-star review and for your recommendation.

Rated 5 out of 5 stars

Excellent company 11/10 ....

Excellent company with experienced network engineers who give good advice. All refurbished equipment of high quality, with quick delivery and good packaging. My problem ( Our error not there's ) quickly solved, if possible would give 11/10 for there above average professionalism.

August 8, 2022
Unprompted review
Bargain Hardware logo

Reply from Bargain Hardware

Hi Matin, Thank you very much for your 11/10 review and for your recommendation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look