Shoes are great, comfortable, well made and value for money. Website is a nightmare particularly when used on a phone. The incessant chat bot pop up and the inability to switch it off has lead to my d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the shoes but am marking low as the after sales service is poor. They arrived and were too big, I sent an email explaining but received a terse reply and was told to send them back at my own e... See more
Company replied
A quality British made product at a reduced price.Have dealt with this company for a few years and would recommend their products.Only one minus and that was it took longer than normal to be delivered... See more
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Beautiful slippers, with leather both on the inside and outside. Two little drawbacks, it slips easily off the foot while walking, and the black rubber soles makes streaks on the hardwood floors. Mayb... See more
Company replied
Company details
Written by the company
Barker shoes are an English Shoemaker that has been producing handmade shoes using traditional shoemaking methods since 1880. Popular styles including Brogues, Oxfords, Derbys, Loafers and Boots.
Contact info
Station Road, NN6 0NT, Earls Barton, United Kingdom
- 01604 810387
- barker.online@barkershoes.co.uk
- barkershoes.com
3.7
Average
908 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality shoes that last.
May 12, 2026
Reply from Barker Shoes
Thank you for your kind feedback. We’re delighted to hear you’re happy with the quality and durability of your Barker shoes.
We truly appreciate your support and look forward to serving you again.
The boots I purchased are superb
The boots I purchased are superb. Quality and style, they fit really nice too.
May 1, 2026
Reply from Barker Shoes
Thank you for your lovely feedback. We’re delighted to hear that you’re pleased with the quality, style, and fit of your boots.
We truly appreciate your support and hope you continue to enjoy your Barker footwear.
Reply from Barker Shoes
Thank you for your kind feedback. We’re delighted to hear you’re happy with our fast service, quality footwear, and packaging.
We truly appreciate your support and hope to serve you again soon.
Reply from Barker Shoes
Thank you for your kind message and for your continued support over the years. We’re truly pleased to hear that you have enjoyed Barker shoes for such a long time.
Your loyalty means a great deal to us, and we look forward to continuing to provide you with quality footwear in the future.
Reply from Barker Shoes
Thank you for your wonderful feedback. We’re delighted to hear you were pleased with the fast service, quality of the product, and overall value for money. Your support is greatly appreciated, and we hope you enjoy your Barker shoes for many years to come.
Absolute quality
Have bought Barker shoes for 20 plus years always best quality in leather and service. Thank you.
May 8, 2026
Reply from Barker Shoes
Thank you so much for your loyalty over the past 20+ years. We’re truly honoured to have been part of your journey and really appreciate your continued trust in our leather quality and service.
It means a great deal to the whole Barker Shoes team. We look forward to continuing to serve you for many more years to come.
Misleading marketing offer
I would love to give you a 5 star but you did mislead me when offering me a 10% discount if I enrolled on your mailing list. The sole condition when asking me to enroll was that the purchase needed to be over £150. Yet once enrolled those terms changed to something materially different. Therefore felt very misled.
May 8, 2026
Reply from Barker Shoes
Thank you for taking the time to share your feedback, and we’re really sorry to hear about your experience.
We completely understand how frustrating it must feel if the discount terms appeared to change after you signed up. That is not the experience we want for our customers, and we apologise for any confusion or inconvenience caused.
Your comments have been shared with our team so we can review how this was communicated and ensure our offers are clearer in the future. We truly value your trust and hope we can make things right for you going forward.
Always excellent
Always excellent, quality craftsmanship at a fair price compared to other shoemakers. 👍👌👍
May 18, 2026
Unprompted review
Reply from Barker Shoes
Thank you for your kind words and for taking the time to share your experience!
We’re really pleased to hear you value the craftsmanship and fair pricing of our shoes. Your support and appreciation truly mean a lot to the Barker Shoes team.
We look forward to continuing to provide you with quality you can trust.
I have three very good pairs of made in…
I have three very good pairs of made in UK Barker Shoes with which I am extremely
happy. The pair recently purchased and returned for a refund were made in India. There was nothing wrong with the fabrication of the shoes but I found them to be completely insubstantial and would not be suitable for the purpose for which they were purchased. I will continue to buy the UK made shoes.
May 8, 2026
Reply from Barker Shoes
Dear Customer,
Thank you for your feedback and for your continued support of Barker Shoes. We are glad you are very happy with your Made in UK pairs.
We are sorry the recent pair did not meet your expectations in terms of feel and suitability. Your comments are noted and will be shared with our quality team for review.
Delivery enquiry
Hi,
My order no EU-14347 confirmed May 4th has not yet been delivered. I am a customer for many years and this has not happened before, can you please revert with current status.
Gerard McNamara
May 18, 2026
Unprompted review
Reply from Barker Shoes
Dear Gerard McNamara,
Thank you for your email, and first of all, please accept our sincere apologies for the delay with your order EU-14347.
We completely understand your concern, especially as a valued long-term Barker customer, and we truly regret the inconvenience caused in this instance.
As previously shared over email, your order was unfortunately sent to another customer by mistake due to a warehouse handling error. We are currently arranging for the pair to be returned back to us, after which we will immediately dispatch it to you as a priority.
We sincerely apologize again that this issue took time to identify and resolve. This is certainly not the level of service we aim to provide, especially to our loyal customers.
Thank you very much for your patience and understanding. We will continue to keep you updated regarding the progress of your order.
Reply from Barker Shoes
Thank you for your kind words! We’re really pleased to hear you’re happy with both the quality of our shoes and our service. Your support means a lot to us, and we look forward to serving you again soon.
Barker shoes, excellent quality…
I’ve had Barker shoes in the past they are very good quality. I would recommend these to anyone looking for. shoes that will last.
May 8, 2026
Reply from Barker Shoes
Thank you for your kind words and for recommending us.
We’re pleased to hear you’ve had a positive experience with Barker Shoes and that you value the quality and longevity of our footwear. Crafting shoes that are made to last is something we take great pride in.
We truly appreciate your continued support and look forward to being part of your wardrobe again in the future.
Good delivery and great shoes!
May 6, 2026
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you were pleased with the delivery and love the shoes. We truly appreciate your support.
delighted with the quality of the shoes
May 7, 2026
Reply from Barker Shoes
Thank you for your kind feedback! We’re delighted to hear you’re so pleased with the quality of the shoes. Your support is greatly appreciated.
Good quality shoes that last forever
Good quality shoes that last forever! and still look good
May 7, 2026
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you value the quality and longevity of our shoes, and that they continue to look great over time. We truly appreciate your support.
Outstanding quality and value
May 7, 2026
Reply from Barker Shoes
Thank you for your fantastic feedback! We’re delighted to hear you’re pleased with the quality and value of our shoes. Your support is greatly appreciated.
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you love the shoes and appreciate the quality. Your support means a lot to us.
Good product and prompt delivery.
May 7, 2026
Reply from Barker Shoes
Thank you for your kind feedback! We’re delighted to hear you were pleased with the product and the prompt delivery. We truly appreciate your support.
I loved not just receiving my dream…
I loved not just receiving my dream shoe but the logistics.
May 7, 2026
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you loved receiving your dream shoes and had a great experience with the delivery and logistics as well. Your support truly means a lot to us.
Reply from Barker Shoes
Thank you for your kind feedback! We’re delighted to hear you found the ordering process easy and hassle-free, along with a smooth delivery experience. We truly appreciate your support.
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