Shoes are great, comfortable, well made and value for money. Website is a nightmare particularly when used on a phone. The incessant chat bot pop up and the inability to switch it off has lead to my d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the shoes but am marking low as the after sales service is poor. They arrived and were too big, I sent an email explaining but received a terse reply and was told to send them back at my own e... See more
Company replied
Great ordering, prompt delivery and most importantly super duper shoes. I would prefer to shop at a store but since they don’t have what I want it is good to know that having other well fitting Barker... See more
Company replied
Beautiful slippers, with leather both on the inside and outside. Two little drawbacks, it slips easily off the foot while walking, and the black rubber soles makes streaks on the hardwood floors. Mayb... See more
Company replied
Company details
Written by the company
Barker shoes are an English Shoemaker that has been producing handmade shoes using traditional shoemaking methods since 1880. Popular styles including Brogues, Oxfords, Derbys, Loafers and Boots.
Contact info
Station Road, NN6 0NT, Earls Barton, United Kingdom
- 01604 810387
- barker.online@barkershoes.co.uk
- barkershoes.com
3.7
Average
915 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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delighted with the quality of the shoes
May 7, 2026
Reply from Barker Shoes
Thank you for your kind feedback! We’re delighted to hear you’re so pleased with the quality of the shoes. Your support is greatly appreciated.
Good quality shoes that last forever
Good quality shoes that last forever! and still look good
May 7, 2026
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you value the quality and longevity of our shoes, and that they continue to look great over time. We truly appreciate your support.
Outstanding quality and value
May 7, 2026
Reply from Barker Shoes
Thank you for your fantastic feedback! We’re delighted to hear you’re pleased with the quality and value of our shoes. Your support is greatly appreciated.
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you love the shoes and appreciate the quality. Your support means a lot to us.
Good product and prompt delivery.
May 7, 2026
Reply from Barker Shoes
Thank you for your kind feedback! We’re delighted to hear you were pleased with the product and the prompt delivery. We truly appreciate your support.
I loved not just receiving my dream…
I loved not just receiving my dream shoe but the logistics.
May 7, 2026
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you loved receiving your dream shoes and had a great experience with the delivery and logistics as well. Your support truly means a lot to us.
Reply from Barker Shoes
Thank you for your kind feedback! We’re delighted to hear you found the ordering process easy and hassle-free, along with a smooth delivery experience. We truly appreciate your support.
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you appreciate both our customer service and the quality of craftsmanship in our shoes. Your support is greatly appreciated.
when i bought the slippers
when i bought the slippers , you never showed the sole which makes the product horrible. had i known, i wouldn't pay even one third the sale price.
May 6, 2026
Reply from Barker Shoes
Thank you for your feedback, and we’re sorry to hear you were disappointed with the slippers. We understand your frustration regarding the product images and the sole design not meeting your expectations. Your comments are appreciated and will be shared with our team as we continue working to improve our product presentation and customer experience.
Ordered my boots delivered promptly
Ordered my boots delivered promptly. The leather is usual excellent quality and boots well made. I notice no free shoe horn in the box which i did receive with my previous boots. Is this something you have stopped now?
May 6, 2026
Reply from Barker Shoes
Thank you for your feedback! We’re delighted to hear you’re pleased with the quality of the leather and craftsmanship of your boots, as well as the prompt delivery.
Regarding the shoe horn, complimentary items can vary depending on the style or order, and they may not always be included. However, we truly appreciate your feedback and your continued support of Barker.
Bakers produce a long lasting and…
Bakers produce a long lasting and exotic shoes, beautifully crafted and designed for each occasion
May 6, 2026
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you appreciate the craftsmanship, design, and lasting quality of our shoes. It’s great to know our collection suits different occasions so well. Your support truly means a lot to us.
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with the shoes and the quick delivery. Your support is greatly appreciated.
Reply from Barker Shoes
Thank you for your feedback! We’re pleased to hear your order was delivered on time and appreciate you choosing Barker.
It was a great experience wth Barker as…
It was a great experience wth Barker as the staffer were very professional in dealing with my return!
May 6, 2026
Reply from Barker Shoes
Thank you for your kind feedback! We’re delighted to hear you had a great experience with Barker and that our team handled your return professionally. We truly appreciate your support and hope to welcome you again soon.
I purchased a pair of loafers
I purchased a pair of loafers, these are so comfortable. Very pleased with my shoes. Better shoes than the Loakes I have.
May 6, 2026
Reply from Barker Shoes
Thank you for your wonderful feedback! We’re delighted to hear you’re so pleased with your loafers and found them extremely comfortable. It’s especially great to know they compare so highly with other brands you’ve worn. We truly appreciate your support.
Reply from Barker Shoes
Thank you for your kind feedback! We’re delighted to hear you received polite and efficient service. Your support is greatly appreciated.
These are my fourth pair of Jefferson's…
These are my fourth pair of Jefferson's great fit very comfy and so easy to repeat order on line. Need more styles in g fitting with rubber composite soles.
May 5, 2026
Reply from Barker Shoes
Thank you for your continued support — we’re delighted to hear this is your fourth pair of Jeffersons and that you find them comfortable and easy to reorder online. We also appreciate your suggestion regarding more G fitting styles with rubber composite soles and will be sure to pass this feedback on to our design team.
Your size 12 is more like 13
Your size 12 is more like 13. Too long, and I have other size 12 shoes which are fine. Far too broad for a narrow long foot. Sent back 10 minutes after unpacking.
May 12, 2026
Unprompted review
Reply from Barker Shoes
Thank you for your feedback, and we’re sorry to hear the fit was not right for you. We understand how disappointing this can be, especially when comparing with other size 12 shoes you own. As our styles can vary slightly in fit depending on the last and design, we truly appreciate your comments and will share them with our team for review.
I love the shoes but am marking low as…
I love the shoes but am marking low as the after sales service is poor. They arrived and were too big, I sent an email explaining but received a terse reply and was told to send them back at my own expense.
My dear old dad used to wear Barkers so feel a loyalty to the brand but awful online service.
May 5, 2026
Reply from Barker Shoes
Thank you for your honest feedback. We’re very sorry to hear the after-sales service did not meet your expectations, especially regarding the return process and communication. We truly appreciate your loyalty to Barker and will share your comments with the team to help us improve.
Wonderful product beautifully made very…
Wonderful product beautifully made very happy with my purchase. The service online was excellent and very fast delivery. Kieran.
May 9, 2026
Unprompted review
Reply from Barker Shoes
Thank you so much for your wonderful feedback, Kieran! We’re delighted to hear you’re happy with your purchase and appreciated the craftsmanship, online service, and fast delivery. Your support means a lot to us — we hope you continue to enjoy your Barker shoes.
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