Batch Coffee Reviews 143

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the delicious and complex flavors of the coffee. Many appreciate the variety offered through the subscription, allowing them to explore different roasts and expand their coffee knowledge. The delivery service is frequently noted for its promptness and careful packaging, often arriving with a pleasant aroma and informative cards. The overall service, including the subscription model, is highly regarded for its value and the opportunity it provides to discover new, high-quality coffees from independent roasters. However, some customers mentioned issues with the delivery service, specifically concerning the courier used and the lack of time slots or alternative delivery options like click and collect. A few people also felt that the coffee batches they received were too similar in taste, or expressed a desire for more guidance on tasting notes.

What people talk about most

Product

Consumers express great satisfaction with the product. Many reviewers praise the coffee's taste, describing... See more

Quality

Users consistently express high satisfaction with the quality of the coffee. Many describe it as phenomenal,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers appreciate the quick dispatch times and... See more

Service

Clients share positive opinions on service. Customers cannot fault the quality or service, highlighting the... See more

Subscription

People report positive experiences with subscription. Many customers consider it their favorite and the best... See more

Based on these reviews

Rated 5 out of 5 stars

Some of the best coffee I've had! I got some of the caffetiere coffee bags a few weeks back and they are phenomenal. They taste really nice with very little to no bitterness. The packaging is gr... See more

Company replied

Rated 5 out of 5 stars

What a fantastic little business. A wonderful bit of happy mail to receive. Beautiful packaging not to mention how wonderful it smells. The coffee was delicious and I really enjoyed reading about each... See more

Company replied

Rated 5 out of 5 stars

This is fantastic way to explore coffee. Initially got this as a gift for 6 deliveries and decided to subscribe. One round it could be a slightly darker roast from Colombia paired with light fruit... See more

Company replied

Rated 5 out of 5 stars

I was looking for a present for a man who has everything. I came across the Batch Coffee Club subscription and thought it would be interesting and widen his coffee knowledge and horizons. I benefit t... See more

Company replied


Company details

  1. Coffee Roasters
  2. Coffee Store

Written by the company

We review and rate coffee that has been roasted throughout the UK. We then select the very best to include in our coffee subscription boxes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Tasty coffee

Nice coffee

January 8, 2025
Unprompted review
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Reply from Batch Coffee

Thanks for the review! Hopefully throughout the coffee subscription we can raise the bar to 5 star Incredible coffee! :)

Rated 5 out of 5 stars

Really good coffee

Really good coffee. Beautiful packaging and the coffee defenitely does taste like high quality and different to ordinary coffee. The communication with the batch coffee team is also great! I have already recommended this to a friend!

January 10, 2025
Unprompted review
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Reply from Batch Coffee

Thanks for the review Jenny and for the friend rec!

Rated 5 out of 5 stars

Great coffee

Great coffee, a little on the pricey side but if you can affoard it then it’s definitely worth while

December 1, 2024
Unprompted review
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Reply from Batch Coffee

Thanks for the review! We completely agree. Our coffee subscription is going to cost you more than what you pay in the supermarket, but the difference in quality is huge.

Rated 5 out of 5 stars

First time subscribing to this service

First time subscribing to this service. The information and process was easy. The coffee arrived and is fantastic, the information on the beans and growers is absolutely fantastic adding to the experience or my new pour over journey. Can’t wait for the next batch.

December 20, 2024
Unprompted review
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Reply from Batch Coffee

Thanks for you kind words Mark :)

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Rated 5 out of 5 stars

Excellent customer service with…

Excellent customer service with communication directly from Tom the owner himself. I'm just starting out on my coffee experience so the taster pack is a perfect way to get introduced to different, sustainably and ethically sourced beans. Batch coffee will receive my repeat business.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Good coffee

Good coffee, I like the convenience.

November 23, 2024
Unprompted review
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Reply from Batch Coffee

Thanks Cameron

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Rated 5 out of 5 stars

I loved the coffee and service

I loved the coffee and service. It was my first subscription delivery, and it was not my last!

November 14, 2024
Unprompted review
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Reply from Batch Coffee

Thanks Nigel, great to hear you've been enjoying our coffee :)

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up, very tasty selection of coffee.

October 26, 2024
Unprompted review
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Reply from Batch Coffee

Thanks Rob! Glad you're enjoying the selection of coffees.

Rated 5 out of 5 stars

Fabulous

Bought a coffee subscription for one of my best friends birthdays and he absolutely loves it! Lovely packaging and great beans, will definitely buy more! Would absolutely recommend.

October 5, 2024
Unprompted review
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Reply from Batch Coffee

Thanks so much for the wonderful review Fiona!

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Rated 5 out of 5 stars

I'd never go anywhere else

I'd never go anywhere else! The testiest coffee in town. Service and delivery on point every time without fail.

October 21, 2024
Unprompted review
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Reply from Batch Coffee

Haha! Brian - Thanks so much for the review. 'Tastiest Coffee in Town' love it!

Rated 5 out of 5 stars

Very Nice Experience

This was my first time trying Batch Coffee Club. It is a very nice experience. The 2 bags of coffee are definitely carefully selected and they are quite nice.

October 12, 2024
Unprompted review
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Reply from Batch Coffee

Thanks for the review! Glad you have enjoyed the coffee :)

Rated 5 out of 5 stars

Excellent company

Excellent company, Excellent coffee, Even better service.

October 8, 2024
Unprompted review
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Reply from Batch Coffee

Excellent Review!!! Thanks so much for your kind words Andy :)

Rated 5 out of 5 stars

100% recommend

Tom is super friendly and responsive, sent us coffee despite missing the scheduled dispatch date and was brill when a mistake was made and we had two bags of the same coffee. Plus the coffee was delicious!

October 1, 2024
Unprompted review
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Reply from Batch Coffee

Haha. Thanks Els. So glad you've enjoyed the coffee.

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Rated 5 out of 5 stars

Great coffee

Great coffee. A hidden gem for coffee lovers.

October 1, 2024
Unprompted review
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Reply from Batch Coffee

Ahh. Thanks James. We also love the coffee!

Rated 5 out of 5 stars

Great service, great coffee

Great service, great decaf coffee. My go to every time!

September 4, 2024
Unprompted review
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Reply from Batch Coffee

Thanks so much for the great review :)

Rated 5 out of 5 stars

Lovely coffee

Lovely coffee, nicely packaged and loads of interesting flavours. The info you get about the coffee is great too.

August 23, 2024
Unprompted review
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Reply from Batch Coffee

Thanks Paul!

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