Some of the best coffee I've had! I got some of the caffetiere coffee bags a few weeks back and they are phenomenal. They taste really nice with very little to no bitterness. The packaging is gr... See more
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We review and rate coffee that has been roasted throughout the UK. We then select the very best to include in our coffee subscription boxes.
5 Ashmead Mews, ST7 2XW, Stoke-on-Trent, United Kingdom
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I bought a subscription for my husband and he is delighted with the coffee.

Reply from Batch Coffee
Really good coffee. Beautiful packaging and the coffee defenitely does taste like high quality and different to ordinary coffee. The communication with the batch coffee team is also great! I have already recommended this to a friend!

Reply from Batch Coffee
Great coffee, a little on the pricey side but if you can affoard it then it’s definitely worth while

Reply from Batch Coffee
First time subscribing to this service. The information and process was easy. The coffee arrived and is fantastic, the information on the beans and growers is absolutely fantastic adding to the experience or my new pour over journey. Can’t wait for the next batch.

Reply from Batch Coffee
Great coffee, the account website was really easy to use too!
Excellent customer service with communication directly from Tom the owner himself. I'm just starting out on my coffee experience so the taster pack is a perfect way to get introduced to different, sustainably and ethically sourced beans. Batch coffee will receive my repeat business.
Delicious coffee and really interesting to get two different types from different roasters, looking forward to the next batch!

Reply from Batch Coffee
I loved the coffee and service. It was my first subscription delivery, and it was not my last!

Reply from Batch Coffee
There was a problem with my order but it was dealt with quickly and generously. Very much appreciated.

Reply from Batch Coffee

Reply from Batch Coffee
Bought a coffee subscription for one of my best friends birthdays and he absolutely loves it! Lovely packaging and great beans, will definitely buy more! Would absolutely recommend.

Reply from Batch Coffee
I'd never go anywhere else! The testiest coffee in town. Service and delivery on point every time without fail.

Reply from Batch Coffee
This was my first time trying Batch Coffee Club. It is a very nice experience. The 2 bags of coffee are definitely carefully selected and they are quite nice.

Reply from Batch Coffee
Excellent company, Excellent coffee, Even better service.

Reply from Batch Coffee
Tom is super friendly and responsive, sent us coffee despite missing the scheduled dispatch date and was brill when a mistake was made and we had two bags of the same coffee. Plus the coffee was delicious!

Reply from Batch Coffee

Reply from Batch Coffee
Great service, great decaf coffee. My go to every time!

Reply from Batch Coffee
Lovely coffee, nicely packaged and loads of interesting flavours. The info you get about the coffee is great too.

Reply from Batch Coffee
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