I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... See more
Company replied
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Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... See more
Company replied
Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... See more
Company replied
Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... See more
Company replied
Company details
Information provided by various external sources
Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.
Contact info
18 St Martins Way, MK42 0LF, Bedford, United Kingdom
- 01234 216720
- sales@bathquest.co.uk
- bathquest.co.uk
Excellent and courteous service
They gave me a good price and the specialist shower valves were delivered when they said they would be.
I had a small issue with a mark on one of the items and they had that replaced immediately. Full marks!
October 13, 2020
Reply from Bathquest
Dear Guy,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
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Excellent service price and delivery.
Excellent service price and delivery. Highly recommend
October 9, 2020
Reply from Bathquest
Dear Steven,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Web site was easy to navigate
Web site was easy to navigate, order process quick, and delivery of the goods was as predicted.
Great experience.
Recommended.
October 9, 2020
Reply from Bathquest
Dear David,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Reply from Bathquest
Dear Paul,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Good service and delivery was spot on…
Good service and delivery was spot on time. Thoroughly recommend.
October 7, 2020
Reply from Bathquest
Dear Mr Richardson,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
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Really helpful staff and very fast…
Really helpful staff and very fast service. Pleasure to do business with.
October 7, 2020
Unprompted review
Reply from Bathquest
Dear W Read,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Fast delivery, good prices
October 7, 2020
Unprompted review
Reply from Bathquest
Dear Customer,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Good service & prompt response to query
October 6, 2020
Unprompted review
Reply from Bathquest
Dear Mike,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Great service - thanks
Prompt delivery.
Water Softener as advertised.
Competitively priced.
October 6, 2020
Unprompted review
Reply from Bathquest
Dear Peter,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
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Great price and speedy delivery…
Great price and speedy delivery arriving as promised.
October 2, 2020
Unprompted review
Reply from Bathquest
Dear Brian,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
The ordering process was easy
The ordering process was easy. Two phone calls with some queries which were swiftly and professionally dealt with. Have not fitted the product yet, plumber not available but I do not foresee any problems. Thank you.
September 30, 2020
Unprompted review
Reply from Bathquest
Dear David,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Great price and reliable delivery
September 28, 2020
Unprompted review
Reply from Bathquest
Dear AL,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Quick delivery
Quick delivery, easy to chose the model I needed to go with the combo boiler, and good price. Thank you
September 22, 2020
Unprompted review
Reply from Bathquest
Dear Alex,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
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Excellent customer service and fast delivery
Friendly and polite customer services who helped my locate the information I needed. Fast delivery. Highly recommended
September 11, 2020
Unprompted review
Reply from Bathquest
Dear Yvonne,
Thanks for leaving your feedback with us, the customer service team will be delighted to hear your kind words. We look forward to supplying more quality products in the future!
Bathquest Team
Competitive prices and quick delivery
Competitive prices and quick delivery. Were very helpful in allowing me to exchange one purchase outside return timelines.
September 4, 2020
Unprompted review
Reply from Bathquest
Dear Alexandra,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
I ordered and paid for a water softener…
I ordered and paid for a water softener online - it was delivered in a few days - an easy transaction with no problems.
September 4, 2020
Unprompted review
Reply from Bathquest
Dear Michael,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
Very help full excellent service all…
Very help full excellent service all round
September 1, 2020
Unprompted review
Reply from Bathquest
Dear Terry,
Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!
Bathquest Team
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Very attentive and reliable service…
Very attentive and reliable service throughout. Would both recommend and use again
August 26, 2020
Unprompted review
Reply from Bathquest
Dear Consumer,
Thanks for leaving your feedback and kind words that you'd both recommend us. We look forward to supplying more quality products in the future!
Bathquest Team
Great price
Great price, speedy delivery, only niggled as we didn't receive an acknowledgement on line following the order
August 25, 2020
Unprompted review
Reply from Bathquest
Dear Lee,
Thanks for leaving your feedback with us. Apologies you didn't receive an acknowledgement, very odd, I'll have the tech team check into this. We look forward to supplying more quality products in the future!
Bathquest Team
Reply from Bathquest
Dear Steve,
Thanks for leaving your review with us. Our customer support team will be happy to hear the positive feedback. We look forward to supplying more quality products in the future!
Bathquest Team
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