The staff at Bathroom Mountain were very helpful especially Haider as we thought we had a shelf missing but turned out we had it upside down! They were going to replace the item until we found out it... See more
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About Bathroom Mountain
Written by the company
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Written by the company

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Contact info
Harewood Street, , ST6 5DX, Stoke-on-Trent, United Kingdom
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
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Minahil was most helpful and attentive
Minahil was most helpful and attentive. I wasn't expecting any responce on a Sunday, however he got in touch and sorted out my querie. Pleasant and professional. Thank you Minahil for your time.
I’m very pleased with the toilet
I’m very pleased with the toilet, it’s sturdy, and comfortable. The installation was easy and the soft close feature works perfectly. The quality is excellent. I would recommend
The customer service was excellent
The customer service was excellent, and I especially want to thank Waliya for going above and beyond to help me with my order. Even though the website stated that customer service was only available Monday through Saturday, Waliya assisted me over the weekend without hesitation. Their prompt, friendly, and professional support made the whole process smooth and stress-free. Highly recommended!
Efficient customer service
Narish was very helpful with my order issue and everything arrived safely and on time.
Customer Services appreciation!
Waliya (customer service assistant) was able to answer my questions very quickly and assist in my quest to return some purchased goods, which was very much appreciated.
Alina was great
We bought a shower glass and shower…
We bought a shower glass and shower tray from them and arrived in time but the customer changed his mind and wanted different sizes so I asked them to assist me with the return.
It’s a nightmare,lots of complicated stuff to stop you to return unpacked items so my building company never use them in the future.
Excellent customer service
Minahil was really helpful to me and my wife. We have recently been a victim of a builder scam and his kindness and helpfulness was really great!
The quality of the items from bathroom mountain were also great. We have no complaint about the quality of product. Real good value for money
great service & product's
great service & product's, Had an issue with a faulty radiator & although it was out of there 48 hour notification Minahil managed to get this sorted for a minimal delivery charge thanks again for the great service..
Bathroom-tastic
Easy ordering and delivery date to suit me.
Delivered by a great crew
Quality product, looks fantastic in my new bathroom
Quick delivery
Ordered Saturday afternoon, delivered monday morning. Plenty of notifications on delivery times and even a phone call when they were 30 minutes away.
All items delivered in good condition and pre-assembled.
A great solid shower door.
Promised next day delivery that never…
Promised next day delivery that never transpired. No update to explain the delay or a rescheduled delivery date. This delayed my project significantly, created additional cost and was incredibly inconvenient. Feels like once they got my money, I didn't matter. Very disappointed.
GREAT QUALITY AND VALUE FOR MONEY
Excellent ordering process! Delivered on time, perfectly packaged and no damage! Would highly recommend as the quality of the bathroom cabinets is superb considering the competitive pricing! Thank you for the ease of ordering and great service!
I recently purchased bathroom fixtures…
I recently purchased bathroom fixtures from Royal Bathrooms and have been really impressed with the overall experience. The quality of the products is excellent, with a solid, premium feel and a stylish design that has transformed the look of my bathroom. Installation was straightforward, and everything fit perfectly.
The ordering process was simple, delivery was prompt, and the items arrived well-packaged and in perfect condition. The customer service team was also helpful and responsive, answering my questions quickly and professionally.
Overall, Royal Bathrooms offers great value for money, combining attractive designs, reliable quality, and excellent service. I would happily recommend them to anyone looking to upgrade their bathroom.
EXTREMELY HELPFUL WHEN I VISITED THE…
EXTREMELY HELPFUL WHEN I VISITED THE STORE TO LOOK AT PRODUCTS . THEN WHEN I HAD ORDERED THE WRONG SIZE CABINET MUSSAB AT CUSTOMER SERVICES HELPED ME SORT THIS OUT , WAS PATIENT AND NOTHING WAS TOO MUCH TROUBLE. SHOUT OUT FOR MUSSAB !
Minahil has been very helpful
Minahil has been very helpful.
Great customer service
Thank you
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