Bazta.com Reviews 

1,230
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about unexpected monthly memberships and clarity issues during checkout. People also experienced unexpected recurring charges on their personal bank statements and occasionally received incorrect items or wrong colors in the mail. Though some customers faced issues with subscriptions, a few reviewers were happy with the quality of the products and mentioned that deliveries arrived safely and on time. Consumers also noted that the initial ordering process was very straightforward and company communication was quite helpful when placing purchases online.

What people talk about most

Subscription

Customers consistently note negative experiences with subscription services, reporting that they were... See more

Product

Reviewers highlight ambiguous aspects of product purchases, with opinions varying widely among consumers.... See more

Order

Users describe negative interactions with order processes, frequently highlighting unexpected recurring fees.... See more

Payment

People report negative experiences with payment, highlighting unexpected subscription fees charged monthly.... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing frustration over unexpected monthly... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information: Delivery failed – size or unexpected issue. Three days later I have no update, as it’s... See more

Rated 1 out of 5 stars

Fraudcompany! They have been charging me double "membership" for several months! Noticed and cancelled my membership in january. Since then I have been trying to get my money back, but it seems hopele... See more


Company details


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2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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Replied to 3% of negative reviews

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2.4

All reviews

(1,230)

442 reviews in the last 12 months

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Rated 1 out of 5 stars

Scarmers

Worse experience
I ordered a camera from Bazta and paid 89 € for it, but after 3 weeks I still have not received my order. I contacted customer service several times but received no proper response or solution.

On top of not receiving my product, I also noticed an additional €14.99 charge on my card that I was not expecting and did not clearly authorize. I want an explanation for this charge and I want my money refunded, including any unauthorized charges.

This experience has been extremely frustrating. Customers should be clearly informed about any extra fees or charges before money is taken from their cards. I am going report you guys to the Belgian consumer mediation. And if any one know how i can get my money back let me know. I greatly appreciate.

July 7, 2026
Unprompted review
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Rated 1 out of 5 stars

The site is a scam

The site is a scam. They sign you up for recurring fees without your consent - they charge you monthly forever (if you don't notice) simply because you ordered a product via their website once. If you have used this vendor, report them to the authorities immediately. And if you haven't used them, don't!

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

This is a fraud site that signs you up…

This is a fraud site that signs you up for monthly membership without giving any information about it. I ordered some hair product worth 40euros and after few days they took my 14,95 euros out of the blue. I found out about monthly fee after investigating. This is very disapponting and annoying.

July 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Order never came

ordered fidget balls May 5; there's a connection to track it that I still have. I live in Austin and the tracker states it was delivered to the individual in Richardson on May 26... which is 180 miles away and with no street name like mine. Correspondence with Clara over June and into July claims it was delivered June 2nd ... which is not in the tracker and DID NOT HAPPEN. Avoid this company.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Complete scam company - they claim that they send your items and nothing arrives due to the end courier not receiving the correct information to deliver. The customer support does not exist - it is an empty inbox designed to collect complaints that nobody addresses. I will get my money back - and that is that.

July 5, 2026
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Rated 1 out of 5 stars

ABSOLUTE SCAM

ABSOLUTE SCAM: Hidden Subscription Trap
Do not buy anything from this website!
I just bought soap for €6.50 and ended up paying for a so-called membership subscription, which costs €14.95 per month for three months, without noticing. I eventually had to cancel my credit card.
Again , Do not buy anything from this website!

July 14, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered a €6 cleaning product - got a €15/month subscription

I ordered a €6 cleaning product, and somehow got a €15 / month subscription without any email confirmation. I requested a refund, but customer service simply stopped my subscription. It's such a horrible way of doing business, really shameful. How can you sign someone up on a membership without informing them or sending a confirmation email? Horrible. Will never ever buy from bazta again .

June 30, 2026
Unprompted review
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Rated 2 out of 5 stars

I was a little disappointed when I got…

I was a little disappointed when I got my package because one perfume bottle was leaking and the inside of the box was a little distorted and the other bottle had scratches on and the box was destroyed and when I removed the cap the spray pump came off

June 30, 2026
Rated 1 out of 5 stars

ABSOLUTE SCAM: Hidden Subscription Trap (Prenumerationsfälla)!

DO NOT BUY ANYTHING FROM THIS WEBSITE! I made a simple, one-time purchase for a bottle of shampoo, and without any clear transparency, they sneakily signed me up for a hidden "VIP membership" and charged my account 139 SEK.

This is a textbook "subscription trap" (prenumerationsfälla). They intentionally design their checkout process to deceive customers. When you approve the payment via a digital wallet (like Apple Pay or Google Pay) for what you think is just the product, they use that biometric approval to authorize a recurring, hidden subscription fee.

When I realized what happened, I immediately canceled the so-called "membership" and contacted their customer service via their form and email to request a refund for this unauthorized charge. SURPRISE: Complete silence. They claim to answer within 24 hours, but they completely ignore you. Their customer support is practically non-existent.

I was forced to permanently block and cancel my credit card just to make sure these scammers don't drain my account again in the future.

Stay far away from Bazta.se and their Danish parent company, Plus Global ApS. They don't make their money by selling cheap products; they make it by tricking honest people into subscriptions they never asked for. Save your money and your peace of mind!

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

It is definitely a scam website

It is definitely a scam website. They just automatically charge so-called membership fees without me knowing at all in the first place. I found out 4 months after, so I lost 60 euro for nothing. And I sent several emails to their company but no one replies. Definately a fraud website.

July 3, 2026
Unprompted review

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