Blue Cross Blue Shield Association Reviews 143

Created with AI, based on recent reviews

Considering 73 reviews, most reviewers were let down by their experience overall. Many customers found the service to be despicable and expressed that they would be better off paying out of pocket for medical expenses. They frequently encountered issues with customer service, describing representatives as rude, incompetent, and unhelpful, often experiencing disconnections and a lack of follow-up calls. Reviewers also reported significant problems with claims, including denials for medically necessary procedures, cancer treatments, and even annual physicals for children, despite paying high premiums. The pricing was a major concern, with many noting that costs for prescriptions, doctor visits, and other services increased significantly, often exceeding what they would pay without insurance. Conversely, a small portion of people felt that some staff members provided exceptional customer service, being helpful, friendly, and professional in answering questions.See more

Reviews shaping this summary

I have multiple medical issues such as high blood pressure, chronic obstructed pulmonary disease, shortness of breath, severe apnea and now pre-diabetic. I take all these pills and devices to get thr... See more

We have no choice because husband's work offers this "affordable" option. Its not affordable, and they cover almost nothing anyway. Hit and miss whether they will accept something is "medically necess... See more

Blue Cross Blue Shield of NC's Healthy Blue plan has some issues that need addressing. The providers they work with, namely ECU Health will balance bill you and BCBS seems to be able to do nothing ab... See more

Blue Cross Blue Shield is a disgrace, and Evolent is their pathetic little denial machine. These clowns exist for one purpose: to block people from getting the care they pay for. They denied my knee a... See more