Beatrix Home Reviews 164

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As always, great job done from booking to completion by the Beatrix skilled, profdssional and personable team. Very well organised and so helpful. Delighted with our new boiler and a small snag was de... See more

Company replied

Rated 5 out of 5 stars

I was lucky to find Beatrix, when I needed to replace a boiler. It's a very helpful and skilled team, with great communication, which allowed me to arrange everything remotely from abroad. I strongly... See more

Company replied

Rated 5 out of 5 stars

Previous builders had left us with non-working shower just needing a small fix. Beatrix arrived within the hour and solved the problem with minimal fuss and expense. If only we had asked them to insta... See more

Company replied

Rated 5 out of 5 stars

We’ve used Beatrix on a few occasions now - one of them being a full bathroom renovation. Brilliant service, the team are so skilled. There was clear communication from the initial booking all the way... See more

Company replied

Company details

  1. Plumber

Written by the company

At Beatrix Home, we put you first. We understand that plumbers don’t have the best reputation but we’re here to buck the trend and set that right. Everyone deserves a home that works properly, with hot, running water, warm radiators and a boiler that doesn’t shut down every winter. On that front, as your plumbing and heating specialists in Wandsworth, South London and Surrey, we’ve got you covered. Our business is committed to providing all our customers with industry-leading products, as well as levels of service that go above and beyond the norm. We’re plumbing and heating specialists in Wandsworth, but we also provide bathroom services and gas works. We will manage and deliver each of our services with the utmost care and attention, ensuring that all our customers are happy with the results of their project.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive service

Made every effort to get us a new boiler two days before Christmas. Engineer & apprentice were on time, tidy, polite and respected out property. Great job done and the system is working like a dream.

December 23, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Beatrix home

Beatrix home is a small caring company with all the staff friendly and helpful.Staff turn up within alloted time all very presentable and know what they are talking about,you know you will get a good job done would only ever use this company you can guarantee they do not employ cowboys give them a try next time you will not be disappointed.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great as always

Jack was excellent, as always. He is a pleasure to have around, works efficiently and tidily and always keeps me updated with what’s happening. Highly recommend.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

We had a broken toilet

We had a broken toilet, Beatrix Home, came to assess the problem & sorted it all out in the one visit. Perfect!
Thank you!
Such a fast, prompt & incredible service, fixed straight away
Reasonable prices, quick, helpful, full explanation given and cleaned up and removed everything afterwards.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Organised and efficient…

I have used Beatrix Home three times in the last year or so including installing a new boiler and dealing with a leak. The latest was replacing a rusting radiator. Luke was organised and efficient, completing the job without disruption or fuss. We have been well pleased with the service

October 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Annual Boiler Service

Prompt efficient thorough professional service from a cheerful friendly engineer who knew his stuff.
Updates & reminders of the appointment were much appreciated.
I highly recommend them & will be using them to replace my kitchen tap.

October 3, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Honest, reliable and high quality work carried out

Return customer. Tom and the team at Beatrix Home have been our go to plumbers for a number of years. Always reliable, honest and willing to help on big and small jobs, from new bathrooms to all things heating and boiler related. The most recent job involved a fix to an expansion vessel dicovered on an annual boiler service. Special thanks to Jack for spotting the issue and carrying out the fix with the least amount of distrubance. Tom, Jack and Matt are the main members of the team we've worked with and all of them are always respectful of our home, carry out first-class work, and always find innovative solutions to problems, at a very reasonable price. I highly recommend Beatrix Home, they are the first and only people we call for plumbing needs or advice.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Temperamental toilet fixed

My rather elderly toilet was becoming rather temperamental. George arrived punctually, and when our original thought of replacing the entire custern provend impractical, he took some trouble to diagnose the exact problem. He found another approach which was easier and quicker to fix, and less expensive as well, and removed the debris. The toilet is now a pleasure to flush !

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Shower replacement

Beatrix Home have done an excellent job in replacing my shower with minimal disruption to the existing bathroom fittings.
The job was done at a very fair price and Tommy worked professionally and respected my property. I would not hesitate to use them again.

April 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Above and beyond

Thank you very much for providing such a prompt, competent and efficient service at such a short notice. Also, to go above and beyond and sending out Keir instead of cancelling the job when the scheduled plummer was delayed on another job. I would also very impressed with the follow up phone call to check that everything was OK. I will definitely recommend.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Beatrix has been looking after my house…

Beatrix has been looking after my house and my rental properties for 5 years or so. And over the time, understandably I have done MANY MANY jobs with them. Some big some small. They are probably not the “cheapest” but 100% the best in business… most importantly they are trustworthy local tradesman, which is Extremely rare nowadays. I cannot recommend them highly enough.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Had an installation issue with my washing machine ordered from AO who could not install for me and was stuck with two washing machines in my kitchen. Was able to get a next day service slot and Jack took care of the issue promptly and efficiently! Highly recommended

March 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Small Job

Had a small job, sorting out our shower that was not working. Nothing a problem all sorted by Tom on the phone and on site by Jack and apprentice Maddie. Good and polite service, would highly recommend.

December 20, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look