Beatrix Home Reviews 164

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As always, great job done from booking to completion by the Beatrix skilled, profdssional and personable team. Very well organised and so helpful. Delighted with our new boiler and a small snag was de... See more

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Rated 5 out of 5 stars

I was lucky to find Beatrix, when I needed to replace a boiler. It's a very helpful and skilled team, with great communication, which allowed me to arrange everything remotely from abroad. I strongly... See more

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Rated 5 out of 5 stars

Previous builders had left us with non-working shower just needing a small fix. Beatrix arrived within the hour and solved the problem with minimal fuss and expense. If only we had asked them to insta... See more

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Rated 5 out of 5 stars

We’ve used Beatrix on a few occasions now - one of them being a full bathroom renovation. Brilliant service, the team are so skilled. There was clear communication from the initial booking all the way... See more

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Company details

  1. Plumber

Written by the company

At Beatrix Home, we put you first. We understand that plumbers don’t have the best reputation but we’re here to buck the trend and set that right. Everyone deserves a home that works properly, with hot, running water, warm radiators and a boiler that doesn’t shut down every winter. On that front, as your plumbing and heating specialists in Wandsworth, South London and Surrey, we’ve got you covered. Our business is committed to providing all our customers with industry-leading products, as well as levels of service that go above and beyond the norm. We’re plumbing and heating specialists in Wandsworth, but we also provide bathroom services and gas works. We will manage and deliver each of our services with the utmost care and attention, ensuring that all our customers are happy with the results of their project.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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Rated 5 out of 5 stars

Highly recommended bathroom specialists

The whole team at Beatrix Home are brilliant. They fitted a new shower room for us which looks fantastic. Their approach is very professional, with specialists for each task. They listen. They adapt. They are technically very good and their advice is great. And they are polite and clean. I would highly recommend them and would definitely use them again without hesitation.

December 10, 2024
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Rated 5 out of 5 stars

Very professional company

I found the representatives very friendly, helpful and professional. The work was completed promptly. I would not hesitate to use them again or recommend to friends.

December 6, 2024
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Rated 5 out of 5 stars

Excellent experience!

We booked 'Beatrix Homes' to check over the gas at our daughter's new home and the service was excellent, the engineer being extremely helpful and informative. On the strength of this, we booked Beatrix Homes again for some plumbing work. My daughter's comment was that the plumbing engineer was 'Fantastic' and did great job. We won't look anywhere else in future for gas, heating or plumbing work. Extremely good service.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler installation…

Beatrix Home installed a new boiler in our property. The communication with Keir during the quotation period was excellent & he thoroughly & clearly explained the options & always answered my queries in detail.

Sam did an excellent job with what was a tricky installation - thank you Sam! Chloe was also helpful & polite in the office.

I would highly recommend Beatrix Home for their very professional set up & excellent workmanship. I plan to use their services again in the future.

October 7, 2024
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Rated 5 out of 5 stars

Beatrix Home are great!

Beatrix Home quickly and efficiently solved a couple of domestic plumbing problems. Very helpful and able to attend soon after I called.

Great service and result!

October 29, 2024
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Rated 5 out of 5 stars

Excellent service

Once again I find my really impressed with the service provide by the whole team at Beatrix. They've really got the whole thing done to an art with booking through to payment being so easy!

Really happy with the in person element too. Luke was professional and personable. It was a pleasant experience.

October 31, 2024
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Rated 5 out of 5 stars

Boiler change and kitchen works

We chose Beatrix to change the boiler system and make good an old run-down kitchen, ready for a new kitchen installation. Beatrix did works on the flooring, ceiling, walls, lighting, window trim, door, painting, decorating, appliance installation etc... also helped towards the final completion of the new kitchen installation and any troubleshooting along the way. I was anxious and nervous at the beginning of the project but Beatrix were very supportive and helped me understand all the steps of the build (no question was a stupid question), gave good informed advise, were easy to engage with, we felt we were being listened to and our opinions were respected. The kitchen project went from being a daunting idea to a fun, happy and enjoyable project for the whole family which was achieved within the agreed timeframe. It is obvious that Beatrix have built up a great reliable team of specialist trades people and this shows in the quality of their work. Generally, builders have a bad reputation but Beatrix Home Ltd have restored my trust and faith in them. I could not recommend Beatrix highly enough and have no hesitation is using them for future projects.

October 1, 2024
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Rated 5 out of 5 stars

Fantastic

Fantastic, friendly service. Jack went above and beyond. Would highly recommend.

September 18, 2024
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Rated 5 out of 5 stars

Bathroom Renovation

I have been meaning to do this review for such a long time, but in the middle of a renovation it is hard to find the time!

Sometimes Beatrix post quite glamorous, large bathroom makeovers which may make some people feel like they cannot reach out if they have a smaller space to work with - or that they will get charged an arm and a leg if they do.

This review is to explain how this could not be further away from the truth. I decided to go with Keir and his team after speaking to 14 different bathroom providers - while admittedly some were cheaper, following an experience with our rewiring (where costs seemed to keep mounting above the stated price during and after the job) I decided to go with Keir. I am happy I went with him for the following reasons:

a) He was extremely flexible in our own level of involvement with the bathrooms. We were clear we were cost sensitive. For those of you who are happy to do some DIY-ing to bring down the costs - this is the company for you! Keir was happy for us to do some of the demolition, as well as the painting and decorating - which saved us close to 2 grand. If you've got other skills/things you'd like to try yourself - he is happy to accomodate.

b) There were no surprise costs. What we agreed was what we paid - and I have to say we had a nightmare with a valve that broke (while we were on holiday too!), that was both sorted by Beatrix but also added a decent chunk of work back onto the team. We immediately had a sinking feeling in our stomachs on how much more that was going to cost - but despite the additional rework and installation of a new valve, we did not get charged.

c) The team are LOVELY and genuinely try to ensure that what you want can be achieved. I was determined to make 2 bathrooms out of our space - but it was tiny and very finicky with no margin for error. Tommy was excellent, explained all the nuances of our set up well, and had the expertise to chisel out a hole in our toilet to accomodate the side-on soil pipe amongst many other things. Fish and Daniel built in so much storage it felt I had gained a bathroom without losing anything. They all were so great at listening - often I feel talked over or disregarded by tradespeople but here I really felt we worked so well together to make the bathrooms that we dreamed of a reality.

d) Keir himself is a super calm guy - it cannot be overstated how helpful this is when there are a million things to consider and a million more things that can go wrong!

Safe to say, my partner and I have reached out to the team for help with the kitchens. I will post a before and after of those after they are done!

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Difficult to detect micro leak…

I had a difficult to detect micro leak in my underfloor heating system, that other leak specialists has failed to solve with various techniques. Beatrix Home LTD successfully pinpointed the micro leak using the gas trace system which was probably the only way that such a small leak could be found. Unlike most leak detection services, Beatrix Home LTD do not only detect the leak, but also fix the leak and finally make good after the repair process.
Sam who fixed the problem was incredibly knowledgeable and skilled and the team who visited on the day were all great.
An excellent service. 10/10

September 9, 2024
Unprompted review

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