Ordered bed frame and mattress Monday evening, delivered as arranged Wednesday morning. Took couple of hours to put together, very simple instructions, delivery to required room, telephoned 40 mins... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy to use website , seemed straightforward ... and offering very fast delivery is what attracted me in ordering from this company as i urgently need the bed for my holiday property . Reviews lo... See more
Company replied
Ordered my daughter this single bed as she is short of space and it has lift-up storage space. Spoke with customer services before ordering as needed to ask a few questions. Helpful staff and good ch... See more
Company replied
The website was easy to understand and manoeuvre. The measurements for the bed sizes were available and accurate, and I found even the small single bed measurement very helpful. Picking delivery d... See more
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Company details
Written by the company
UK online Beds superstore. Beds and mattresses at low prices. Wooden pine beds, leather beds, Memory Foam, cheap metal beds, Silentnight, Millbrook plus much more.
Contact info
Chapel Showrooms, HG5 0HN, Knaresborough, United Kingdom
- 01423863914
- support@bedstar.co.uk
- bedstar.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic prices and very easy to use…
Fantastic prices and very easy to use website ! Great there is money saving codes too!!
September 24, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Samantha
Thank you so much for your great feedback! We're delighted to hear you found our prices fantastic and the website easy to navigate. We're especially glad you appreciated the money-saving codes—we love helping our customers get the best value! We hope you enjoy your purchases.
Kind regards
Bedstar Ltd
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only just ordered items so havent seen…
only just ordered items so havent seen them yet. all seems straightforward so far.
September 23, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Anon,
Thank you for your order and for taking the time to share your initial thoughts! We're glad to hear the ordering process was straightforward for you.
We're confident you'll love your items when they arrive. Please don't hesitate to reach out if you have any questions once you receive them. We're always happy to help!
Thanks again for choosing us.
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good afternoon Lindsey
"Thank you for the great feedback! We work hard to keep our website clear and the ordering process simple, so we're thrilled to hear it was a success. We hope you love your products!"
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good afternoon Rhiannon
We're so pleased you found the site easy to use and that our fast delivery service were big pluses for you. We're confident you'll love your new product when it arrives.
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good afternoon
Thank you for the 5 STAR rating.
We're so glad you found the process simple and found what you wanted at a great price. We know your time is valuable, so we try to make everything as smooth as possible.
Thank you for choosing us!
Kind regards
Bedstar Ltd
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Very easy to navigate the website with…
Very easy to navigate the website with good delivery options. This is the second bed we have bought from Bedstar as they offer value and durability.
September 18, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Jenny
Thank you so much for your wonderful feedback and for your continued loyalty! We're thrilled that you've chosen Bedstar for the second time. Hearing that you value our combination of durability and value means the world to us—that's exactly what we strive for.
We're also so pleased you found the website easy to navigate and were happy with the delivery options. We truly appreciate you being a repeat customer and look forward to helping you with any future needs. Enjoy your new bed!"
Kind regards
Bedstar Ltd
First attracted me was the product and price
First attracted me was the product, just what I wanted, then the price. I had a few questions I needed answers for. so I clicked on Virtual wrote my queries and got an immediate answer. All good then to payment which went through very efficiently. Was very pleased as a 90 year old man sometimes online buying can get very confusing. this went through very smoothly. Thank you
September 15, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Tony
Thank you so much for taking the time to share your experience with us. Your kind words truly made our day.
We are absolutely delighted to hear that you found the product you were looking for at a great price. It's also fantastic to know that our Chat facility was able to provide you with immediate answers to your queries—our team works hard to make that service quick and helpful.
It means a great deal to us that the entire process, from your questions to the payment, felt smooth and efficient. We strive to make online shopping straightforward and confusion-free for everyone.
We hope you enjoy your new product and thank you again for trusting us with your purchase.
Kind regards
Bedstar Ltd
Simple and easy website to use
Very easy to work out what I needed, free delivery option is good and removal and ethical disposal of old mattress is a plus with me. Hope the bed and mattress are good when they arrive this week
September 15, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Sherry
Thank you for this great review!
We're so pleased you found the site easy to use and that our free delivery and mattress disposal service were big pluses for you. We're confident you'll love your new bed and mattress when they arrive this week, and we hope they provide you with many great nights of sleep! We're here if you need anything
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good morning Vangelis,
Thank you for rating us 5 STAR.
Thank you for the positive feedback!
We've worked hard to make our website intuitive and easy to navigate, so we're thrilled to hear it made your experience a good one. We hope you will be very happy with your purchase.
Kind regards
Bedstar Ltd
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Great Website and choices
The website is very easy to use with lots of filters to make looking for purchases easy. Good selection and fast delivery. I used this company in 2013 and was very pleased then, that is why I returned.
September 14, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning
We're so glad to have you back from 2013 and even happier that you had another great experience. We've worked hard on those filters to make searching easier. We appreciate you highlighting our selection and fast delivery. We hope you will be very happy with your purchase.
Kind regards
Bedstar Ltd
Easy Ordering and chat communication is…
Ordering and chat communication is quick and efficient
September 13, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Carl
That's great to hear! Providing quick and efficient service, both in ordering and support, is our top priority. Thanks for your order!
Kind regards
Bedstar Ltd
easy-to-use website
easy-to-use website, with helpful information about products, and fast delivery
September 11, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Tracey
Thank you for rating us 5 STAR.
It's great to hear you found our website easy to use and the product information helpful. We also pride ourselves on our speedy delivery, so we're thrilled that your experience was a positive one. We hope you're delighted with your purchase!
Kind regards
Bedstar Ltd
fast and easy purchase with lots of…
fast and easy purchase with lots of discounted options
September 11, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Jan
So glad you found what you were looking for! Thanks for shopping with us.
Kind regards
Bedstar Ltd
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I found the ordering of my bed easy and…
I found the ordering of my bed easy and the website clear.The option of delivery dates is excellent
September 10, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Jim
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear that you found our website clear and the ordering process for your bed easy. We're also glad you appreciate our flexible delivery options! We hope you love your new bed.
Kind regards
Bedstar Ltd
Excellent communication ...I needed a…
Excellent communication ...I needed a specific height bed and they sourced as well as an issue with the link to the bed set discount not working. Quick delivery too
September 8, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Andrea
We're so glad our team could help find the perfect height bed and fix the discount issue for you. We appreciate you highlighting our communication and fast delivery! We do hope you will be very happy with your goods.
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good morning Richard
Thank you for your feedback. We’re glad to know you found our advice valuable and that your experience was positive. We look forward to assisting you again in the future.
Kind regards
Bedstar Ltd
Easy to use website
Easy to use website , seemed straightforward ...
and offering very fast delivery is what attracted me in ordering from this company as i urgently need the bed for my holiday property .
Reviews look good so fingers crossed .
I was asked to leave a review , upon doing so id receive a free bottle of cleaner for the bed with the order but i never received this 😔
September 8, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Lisa,
We really appreciate you taking the time to share your experience. It's great to know that our straightforward website and speedy delivery options were exactly what you needed for your urgent situation. We're proud of our reviews and are so happy they helped you feel confident in choosing us. We hope the bed is a fantastic addition to your holiday property!
Kind regards
Bedstar
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This is my second purchase
This is my second purchase, would highly recommend
September 5, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning
Thank you for your continued loyalty and for your strong recommendation.
Hearing that a customer is returning for a second purchase is the ultimate sign we are providing value and quality.
Kind regards
Bedstar Ltd
Very straight forward
September 7, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Shaun,
Thank you for the positive feedback! We strive to make processes clear and easy, so we’re thrilled to know you found it straightforward.
Kind regards
Bedstar Ltd
Effortless to navigate your site 5stars from me
Effortless to navigate your site
September 6, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Ian,
So glad to hear it! We've worked hard to make things easy to find. Thanks for the feedback!
Kind regards
Bedstar Ltd
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