Ordered bed frame and mattress Monday evening, delivered as arranged Wednesday morning. Took couple of hours to put together, very simple instructions, delivery to required room, telephoned 40 mins... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to use website , seemed straightforward ... and offering very fast delivery is what attracted me in ordering from this company as i urgently need the bed for my holiday property . Reviews lo... See more
Company replied
Ordered my daughter this single bed as she is short of space and it has lift-up storage space. Spoke with customer services before ordering as needed to ask a few questions. Helpful staff and good ch... See more
Company replied
The website was easy to understand and manoeuvre. The measurements for the bed sizes were available and accurate, and I found even the small single bed measurement very helpful. Picking delivery d... See more
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Company details
Written by the company
UK online Beds superstore. Beds and mattresses at low prices. Wooden pine beds, leather beds, Memory Foam, cheap metal beds, Silentnight, Millbrook plus much more.
Contact info
Chapel Showrooms, HG5 0HN, Knaresborough, United Kingdom
- 01423863914
- support@bedstar.co.uk
- bedstar.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Easy Ordering & Helpful Staff
Very easy ordering, good value and helpful staff when I had a query before the purchase.
October 22, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Claire,
Thank you for taking the time to leave such a positive review! We work hard to make ordering easy and our team is always happy to help with any queries. We're delighted we could deliver on that for you.
Kind regards
Bedstar LTD
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Very helpful customer service but…
Very helpful customer service but website very slow, took me several attempts to complete the purchase.
October 20, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Sally
Thank you for taking the time to share this. It's great to know our team provided a helpful service, but we're sorry the website speed made your purchase difficult on this occasion. We are aware there was an issue yesterday affecting website speeds, this appears to have been rectified now. We are pleased you were able to place your order in the end.
Kind regards
Bedstar Ltd
Very good purchase process
October 19, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon
Thank you for letting us know! We've worked hard to create a seamless purchase experience, and we're so pleased it was a positive one for you.
Kind regards
Bedstar Ltd
Used Bedstar for years
Used Bedstar for years. Great service and prices.
October 17, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon David,
We're thrilled to hear you've had such a positive experience with us over the years. Your loyalty means the world to us, and we look forward to continuing to serve you.
Kind regards
Bedstar Ltd
Great bed supplies company
I've used Bedstar before and been pleased with product and service. The website gives a great, no fuss description and review of products, the prices are always good. Delivery options are quick and flexible
October 17, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon
Thanks so much for the fantastic feedback! We're thrilled to hear you've had a great experience with Bedstar. We look forward to serving you again soon!
Kind regards
Bedstar Ltd
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Phoned about delivery and confirmed…
Phoned about delivery and confirmed delivery instructions before placing order online. Very easy to order online, good price and free delivery. Would recommend. Let’s hope delivery etc matches the ordering process.
October 16, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Barbara,
Thanks so much for your kind words and for recommending us! We're thrilled you found the ordering process easy. We're confident our delivery will match the experience, and we look forward to getting your order to you.
Kind regards
Bedstar Ltd
Fantastic company and service
Great choice great bed very fast delivery to the actual bedroom
Polite couriers
Helpful customer service post delivery too! Highly recommended
Ordered Sunday delivered Tuesday. Perfect!
October 14, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Sarah
Thank you for taking the time to leave such a wonderful review! We're delighted that you're happy with your new bed and that our team—from the polite couriers to our post-delivery customer service—provided a great experience. We work hard to offer a fast, friendly service, so it's fantastic to hear we hit the mark. Enjoy your new bed!
Kind regards
Bedstar Ltd
Easy to navigate web site with masses…
Easy to navigate web site with masses of information on products.
Lots of choice and great pricing. Easy and lots of ways to pay.
October 14, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon
Thank you for the great feedback! We're thrilled to hear you found our website easy to use and our pricing great. We aim to make the shopping process as smooth as possible!
Kind regards
Bedstar Ltd
Bought a bed back in 2022
Bought a bed back in 2022. Experience was 100% positive.. glad to be back buying another! Thank you! Would highly recommend Bedstar.
October 13, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Gary,
Thank you for taking the time to share your positive experience and for your continued trust in Bedstar. We are delighted to hear that your initial purchase in 2022 was 100% positive and that it has prompted your return. We sincerely appreciate your strong recommendation and look forward to assisting you with your new bed.
Kind regards
Bedstar Ltd
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Reply from Bedstar.co.uk
Good morning Rosaleen
That's wonderful! Nothing beats a great night's sleep. Thanks for the feedback.
Kind regards
Bedstar Ltd
Excellent
Easy to navigate the website and everything was very clear with plenty of information to make choosing easier.
October 10, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Denise,
Thank you for your positive feedback. We've worked hard to create a user-friendly experience with all the necessary information, and we're delighted to hear it made your decision-making process easier.
Kind regards
Bedstar Ltd
easy website to use
October 10, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Bruce
Thank you for your positive feedback. We've worked hard to design a user-friendly experience, and we're delighted to know it's working well for you
Kind regards
Bedstar Ltd
website is very easy to use
website is very easy to use. Delivery is quick and free.
October 10, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Richard,
Thank you for rating us 5 STAR!
We're so glad you had a great experience. We hope to serve you again soon!"
Kind regards
Bedstar Ltd
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Good price products and easy to use…
Good price products and easy to use website. Great urgent delivery
October 7, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Lisa,
Thank you for the fantastic 5-star review! We're thrilled you loved the prices, the website, and the speedy delivery. We hope you enjoy your products.
Kind regards
Bedstar Ltd
Good product range at a competitive…
Good product range at a competitive price.
October 7, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Phil
Thank you for your feedback. Providing a quality product range at competitive prices is at the core of what we do at Bedstar. We appreciate you choosing us and are pleased to have met your expectations.
Kind regards
Bedstar Ltd
quality far lower than advertised
I purchased a bed and mattress as part of a deal. Upon opening the first box of the bed, I immediately noticed the poor quality of the bed/wooden parts. I repacked the box straight away and requested a refund along with a free return of the entire order. I’m currently awaiting a response, but I feel it’s important to warn others that, in my experience, the product quality is far below what’s advertised.
October 7, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Mr. Mitchell
Thank you for bringing this to our attention, and please accept our sincerest apologies for the quality issues you've experienced with the bed. This is certainly not the standard we strive to deliver. As I don't have your details I would advise you to contact us via our contact us form: https://www.bedstar.co.uk/get-in-touch.
Kind regards
Bedstar Ltd
bought one last week
bought one last week, very impressed with quality delivery and communication from bedstar. a rare quality from a company these days.
October 7, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon
Thank you so much for your fantastic feedback! We're thrilled to hear you're impressed with your product and had a positive experience with our delivery and communication. We work hard to maintain that standard, so this means the world to us.
Kind regards
Bedstar Ltd
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Reply from Bedstar.co.uk
Good morning Andrew,
Thank you so much for the wonderful feedback! We work hard to make things easy for our customers, so we're thrilled to hear your experience was a smooth one.
Kind regards
Bedstar LTD
Great price
October 4, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Claire,
Thank you for the 5 STAR rating. We are delighted to here you found what you wanted and at a great price. We hope you will be very happy with your goods when they arrive.
Kind regards
Bedstar Ltd
Wow First Class Service
Wow, the best service from start to finish, I ordered a bed at the end of last week and was sceptical of this turning up on time today as you hear so many stories about deliveries for large items, but I was kept informed by email about my order and delivery I was given a time slot of between two hours for the delivery and was then txt messaged with updates, then had a call from the lovely Danny the driver to say he was 2 mins away, he could see I was disabled and went above and beyond to place the boxes where I needed them, he was kind friendly polite and really looked to enjoy his job, what an absolute credit to the company. We need Bedstar to run the country they are so organised. I haven't put the bed up yet but looking forward to it. I will certainly be recommending them on Facebook and will use them again.
September 29, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Sue
Thank you so much for taking the time to write such a wonderful and detailed review. We are truly touched by your kind words.
We are thrilled to hear that our service exceeded your expectations, especially when you had initial doubts. Our team and couriers work incredibly hard to provide clear communication and reliable, timed deliveries, so it's fantastic to know that the email updates and text messages made a difference for you.
We have shared your glowing comments with our courier company too. Going above and beyond for our customers, is exactly what we strive for.
Thank you for your incredible loyalty and for promising to recommend us on Facebook. That means the world to us. We hope your bed provides you with many years of comfortable sleep.
Do reach out to us should you need anything further.
Kind regards
Bedstar
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